If there was a Citibank in Alberta, I would simply go there and and get a bank draft. Buuuut.. they don't exist anywhere around here.
Turnaround times at each stage are random. In my case, it was 6.5 weeks from doc upload to final offer letter (offer letter email w/ link and docs approved email were both sent on same day). Then the first available surrender appointment was close to 4 weeks out. Approx 10.5 weeks from Docs Submitted to Surrender Appt. Mine was buy back with trade in. No lease, no loan.
Congrats on the new home and Golf! Good luck w/ your move
Keep harassing them....you'll eventually get a hold of a rep that gives a sh*t and will escalate the matter for you.
2018 Alltrack and 2017/17 GSW are both available w/manual.
Yep, and we chose a GSW Trendline with manual. We don't even have 1000 km on the car yet. We love it. Or at least my wife does, I have trouble prying her hands off the steering wheel to drive it
Called in today and was told the offer draft was in audit/review. Went there July 11th. So hopefully we will see the offer asap and move this forward. My wife is getting inpatient.
Maybe contact your MP about this too. This is such a unique situation and there's probably no provision in the tax code for repayment. It will be easy for CRA to deny rebates. We're probably going to need some media attention at some point to get a refund.
I have the same vehicle and wondering the same thing. I have a feeling VW are going to try to stretch it out and/or not pay us anything, but that's just my gut feeling. Could be the quantity of Tregs in Canada makes it a much smaller issue from a regulatory/legal perspective? On the legal side, read less lucrative for lawyers...
He said the 8K off window was only for the first month and now it's full price. I said if they couldn't sell it at 8K off then good luck at full price!No that is incorrect. Trade or buyback both get you the 2015 value. The current fair market value is only to calculate the sales tax credit on the trade-in, so you pay sales tax on the difference between the new car's value and current fair market value on the returned TDI.
Presumably if there's no fix you'll have the option for a buyback. FWIW, the new TSI wagon we got to replace our TDI averages about 1.4 L/100 km more than the TDI did. In straight highway driving, it's maybe 1.0 L/100 km. So it is still reasonably economical. But we don't drive as much as you, it's my wife's car and she does about 24k km a year. I also have a Golf TSI ('16), that replaced my Mk VI TDI, and same result. At the moment my current tank is 5.6 L/100 km after about 500 km. Of course it depends on how you drive. I stick pretty close to speed limits.
i am in the same situation than you ...i find weird to wait for the fix before having my goodwill money ?
Most of us have received our "Goodwill Money"...
Any updates yet? I'm in the same boat as you with my 2015.
Funny you mention this topic. I booked an appointment for Aug 11, about 3 weeks ago. When I was looking at the booking schedule the month of July was wide open as well as the month of August(my own fault, but what can you do) I still hadn't found a replacement car, so I gave myself some extra time. Well, wouldn't you know it a great little car came along, too good to pass up so I bought it. Ever since, I've been struggling trying to bump the appointment up to a sooner date, preferably end of July. I called appointment hotline, emailed Ricepoint, tried every thing., no such luck. The best they could do was August 8. Oh well...atleast I tried. Funny thing is, every day I get home from work, there's a message on the machine asking for me to call back with a mileage update. Can't wait till this is done...
As I understood, they need roughly 20 days to prepare, thus you can't book an appointment for the time slot in 20 days, right? Our appointment is this Saturday, July 22, which we booked about one and half months ago.
