In my case, updated values were posted to step 19 page after confirming latest mileage during the "pre-surrender confirmation call." This call happens no more than 20 days prior to surrender date. Prior to this call, I also could only see place, date, time for my appointment as well as link to offer (on step 19 page).
Doesn't matter whose check it is, if it's not certified, your bank can put a hold on it based on your banks internal process... whether that includes your credit, the check issuer, the colour of sky, your appearance when you deposit it, etc. is up to them.
Something like $350 for the 2.0's and $1500 for the 3.0.....I think.
There's a class action in the works in Canada, but details are very slim...
Great news - First I've heard we have some action up here!
Ok, I guess then the question, are the cheques certified?
No, they are not. It's a Citibank check, not certified, it's a normal draft, a promissory note.
Yeah, I just got off the phone with my VW dealership, and he said pretty much the same thing. I'm going to be pretty upset if I'm without a vehicle for 3-7 business days after turn in. I guess the next step is to call my bank.
Bingo.
Solid come-up, congrats Rob !
Glad it all worked out before the big move, nicely played. May 2nd gang...
And before anyone asks.... no, this is not a VW policy, nor a dealer policy, it is 100% a branch policy. As in, whatever bank branch the dealer happens to use. Some allow endorsements, others won't - there's no set banking law or policy federally.
Sadly I've lost my faith in VW as a company, even though they make good cars, but no more VWs for my family.
Read above - your bank holding onto your money for days at a time is THEM ripping you off, not VW. I'm with HSBC and there is zero hold on cheques, including the one from VW I deposited from VW a few weeks ago.
Wow Scratcy; gotta give him credit for at least trying !! I was contacted way back in early May just after the settlement program rolled out. The usual " we have specially trained staff here to assist you in any decisions or questions you may have, please don't hesitate to call"..... Lol
Yep, you may be able to order it Q4 this year, but it won't be arriving until next year. It will most likely be a 2018 MY.
I did swap the rims so I kept the alloys for my newish snow tires. The 2011 had under 90,000kms on it at turn in time and was spotless. I even returned the block heater cable, rear hatch cover, and the unused original floor mats. I kept the Monster mats and trunk protector. The Q3 came with LED lights inside, but I still pulled and replaced the DeAuto LEDs from the inside.
I'm still not pi$$ed off enough at VW to forego the only manual transmission mid-sized station wagon on the market (the Outback is losing its manual next MY, is ugly, and doesn't handle as well as VW).
