JD Power Customer Survey

NewJettaGuy

Veteran Member
Joined
Mar 10, 2003
Location
Fredericksburg, VA
TDI
'04 Passat Sedan
Got a JD Power "New Vehicle Quality Survey" in the mail today.
Anyone else get one of these after getting their B5.5?
After I fill it out, maybe I will scan it and post it here.

And...they gave me a crisp, new George Washington in appreciation for my help...Well, it will get me just over a .5 gallon of fuel...
Thanks, JD...
 

oilhammer

Certified Volkswagen Nut & Vendor
Joined
Dec 11, 2001
Location
outside St Louis, MO
TDI
There are just too many to list....
Yep, got mine today. Also got my little coaster tin this week, too


JD Power got a "perfect" score from me. No problems, no complaints, great car!
 

NewJettaGuy

Veteran Member
Joined
Mar 10, 2003
Location
Fredericksburg, VA
TDI
'04 Passat Sedan
Got my tin of coasters last week...

My biggest complaint is the "stumble" issue and a noise coming from the front when I am turning the steering wheel...was turning around in a cul-de-sac and had the wheel turned to the left (but not all the way) and there was a low rumble...same thing occurred when turning right, but just not as loud.

Other than those two problems, I love the car (even though I only get to drive it when the wife lets me...
 

NHdriver

Member
Joined
Apr 8, 2004
Location
NH
TDI
Passat GLS 2004, Treg V10TDI 2006
I also got the survey and sent it back with generally high marks.

At 6800 miles, my only warranty claim has been for a passenger-side sunvisor light that stayed on even with the mirror door closed. The dealer replaced the visor.

Aside from that minor defect, the car has been great.

NHDriver
Passat TDI
95 Cabrio
73 Thing
73 Thing
 
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