Hey all-
Long story short, totaled my car back in May, kept it as a salvage to get the insurance money as well as to retain ownership for the buyback.
I had to forfeit my original car title in order to get the salvage certificate from the DMV. I uploaded all my docs to the Claims portal, and they are telling me that the front of the title/salvage certificate is the incorrect document (although they approved the back of it?!)
I know there is a difference between a salvage certificate and a title, but in order to get a salvage title, I need to repair the car to workable state, which I am definitely not doing just to turn in the car.
I called into the claims hotline and the woman who answered told me to upload a copy of the ORIGINAL title to the claims portal, which seems a little odd to me. Thankfully, I do have a copy of the original title, but I still don't understand why that is needed.
Any advice or people in the same boat?! Thanks!!
Long story short, totaled my car back in May, kept it as a salvage to get the insurance money as well as to retain ownership for the buyback.
I had to forfeit my original car title in order to get the salvage certificate from the DMV. I uploaded all my docs to the Claims portal, and they are telling me that the front of the title/salvage certificate is the incorrect document (although they approved the back of it?!)
I know there is a difference between a salvage certificate and a title, but in order to get a salvage title, I need to repair the car to workable state, which I am definitely not doing just to turn in the car.
I called into the claims hotline and the woman who answered told me to upload a copy of the ORIGINAL title to the claims portal, which seems a little odd to me. Thankfully, I do have a copy of the original title, but I still don't understand why that is needed.
Any advice or people in the same boat?! Thanks!!