Buyback COMPLETED Car is now in Dealership Lot
- Thread starter wilcharl
- Start date
obd2
Member
Hi,
I think do buyback too, can you tell me VW do any computer diagnostic like VCDS or another scanner? or only simple check out! I have a lot of errors on my car board.
Thank you
DanB36
Veteran Member
At most, it's a cursory look at the car. No diagnostics are done.
Completed the buyback on my '12 SE last Friday. The process was quick--less than a couple of minutes, with2 very friendly and competent folks. They were very complimentary of our car, saying it was the cleanest one they'd seen (ours had 100300+ miles). Since they weren't busy they were very happy to answer our questions and talk about their experiences etc. Our money was in out account first thing this morning (EFT) .
We are now proud and satisfied owners of a Silk blue Alltrack SE with Driver assistance package. Dealer was incredible to work with--and gave is a great deal.
Thanks VW, this how to win people back, and/or retain the loyal! (Compare this in scale, amount, and speed of action to GM's ignition lock, Takata's air bag fiasco, to name a few).
Cheers.
We are now proud and satisfied owners of a Silk blue Alltrack SE with Driver assistance package. Dealer was incredible to work with--and gave is a great deal.
Thanks VW, this how to win people back, and/or retain the loyal! (Compare this in scale, amount, and speed of action to GM's ignition lock, Takata's air bag fiasco, to name a few).
Cheers.
ctnatureboy
Veteran Member
Follow-up_loan payoff duration after turn-in
Turned car in 02/06/2017. VW credit loan payed off today 03/01/2017; 15 business days give-or-take.
kjclow
Top Post Dawg
- Joined
- Apr 26, 2003
- Location
- Charlotte, NC
- TDI
- 2010 JSW TDI silver and black. 2017 Ram Ecodiesel dark red with brown and beige interior.
Turned the golf in Saturday and it took all of five minutes. Only comment was that mileage was easy to write down 55,333 miles. Got the email from Chase Monday night and confirmation that it's in my account this morning.
bushido
Member
Returned my TDI yesterday, 10,000 miles past due on all maintenance, check engine light for leaking DPF and insufficient flowing EGR, non-functional AC, 4 bald and mismatched tires, blown shocks, no car wash since 9/15, and driven HARD since the news dropped that it would be bought back. The buyback ambassador didn't even try starting the car to see if it ran.
jhawklver
Veteran Member
One week to go today. Weird thing is my reminder email had about $2k above what I expect to get. Not getting my hopes up on that.
dmarsingill
Veteran Member
- Joined
- Mar 26, 2011
- Location
- Dacula, GA
- TDI
- 2011 Sportwagen Turned in , 2000 Z3 Coupe, 2003 Ford Expedition
Dealers are allowed to discount, but VW was not allowed to give loyalty discounts. I'm sure most dealers would if you were serious. Congrats.
Donald
2015vwgolfdiesel
Top Post Dawg
gpraceman
Well-known member
Turned in my wife's 2010 Jetta today at the same dealership that we bought it at. No surprises and it took about 15 minutes. She only had 47,550 miles on it.
In the end, my wife ends up with a newer car (2014 Subaru Legacy), with better features and the settlement is enough to also replace our son's car that had the engine go out on it. He ended up with a nice 2001 Acura Integra GS-R. It was a pain trying to replace two vehicles at the same time, but all in all, it worked out for us.
In the end, my wife ends up with a newer car (2014 Subaru Legacy), with better features and the settlement is enough to also replace our son's car that had the engine go out on it. He ended up with a nice 2001 Acura Integra GS-R. It was a pain trying to replace two vehicles at the same time, but all in all, it worked out for us.
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ytjetta
Well-known member
Update:
02/18 - Vehicle turned in to dealer
02/20 - Chase Bank payment sent
03/03 - Bank loan paid by VW
Bought the 2017 Jetta 1.4TSI SE as replacement.
02/18 - Vehicle turned in to dealer
02/20 - Chase Bank payment sent
03/03 - Bank loan paid by VW
Bought the 2017 Jetta 1.4TSI SE as replacement.
Decontenting my TDI of personal items on last day of turning it in at the dealer. It has been a great car to have and drive.
AlcoC420
Veteran Member
I wonder if the jack and tools in our '10 TDI would be missed if I were to remove them before buyback? I'm not saying I'd do it, but if the jack would work on a new 2017 Golf or Golf Sportwagen, it might be handy in my garage.
2015vwgolfdiesel
Top Post Dawg
At BB time
If it moves under its' own power ~~ good to go
The jack & tools are "JACK" compared to the hard striped cars ~~ and the 4 bent fender + HAIL cars ~~ lest we forget the goat poopie messed cars
gpraceman
Well-known member
I don't think that our guy even looked in the trunk. He didn't say anything about the missing floor mats and broken radio. We bought the OEM rubber floor mats and didn't hang onto the original mats. We sure were not going to turn in the car with any of the accessories that we had purchased for it (HD radio, rubber floor mats, splash guards, cargo blocks, trunk handle). If I had been real vindictive, I would have peeled off the clear bra and window tinting.
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kjclow
Top Post Dawg
- Joined
- Apr 26, 2003
- Location
- Charlotte, NC
- TDI
- 2010 JSW TDI silver and black. 2017 Ram Ecodiesel dark red with brown and beige interior.
I gave her car one last look over before going in for the buyback appointment. Good thing I did because the one thing I really wanted was the driver's floormat. I've worn a hole in the mat in the JSW. I'd already switched the Bluetooth to get the full functionality the 10s should have had but nothing else.
tactdi
Veteran Member
Dropped my 2013 Jetta off at the local dealer today, 68,500 miles. Purchased in July 2016, with no prior owner restitution.
Initial car purchase was a lease for a few years, then got passed around a several used car lots, until I purchased it.
Drove the car for a few weeks to work and back, mostly used it as a road trip car, but watched the miles so I would not move
out of the initial buyback mileage bracket, the only maintenance I needed to perform was an oil change, and pay to have
the antit-heft lug nuts replaced, since the key was not with the car.
Was 10 minutes late, was done with the transaction 10 minutes later, including the buyback specialist taking pictures (not sure if she started it, I did
not walk out with her), and received the confirmation/receipt email.
Since I bought the car used, I had not received floor mats, swapped the alloy wheels with my Jetta (which my Jetta actually had 2009 wheels).
I still have my 2005.5 Jetta with 325K, runs good, looks good, but I have been window shopping, would plan to keep the Jetta, even if I bought
something else.
Initial car purchase was a lease for a few years, then got passed around a several used car lots, until I purchased it.
Drove the car for a few weeks to work and back, mostly used it as a road trip car, but watched the miles so I would not move
out of the initial buyback mileage bracket, the only maintenance I needed to perform was an oil change, and pay to have
the antit-heft lug nuts replaced, since the key was not with the car.
Was 10 minutes late, was done with the transaction 10 minutes later, including the buyback specialist taking pictures (not sure if she started it, I did
not walk out with her), and received the confirmation/receipt email.
Since I bought the car used, I had not received floor mats, swapped the alloy wheels with my Jetta (which my Jetta actually had 2009 wheels).
I still have my 2005.5 Jetta with 325K, runs good, looks good, but I have been window shopping, would plan to keep the Jetta, even if I bought
something else.
emerscape
Veteran Member
Dropped my 2011 TDI Sportwagen off at the dealer last friday evening. Was 20 minutes late (called ahead and let the buyback specialist know) and he couldn't have been nicer. Had my wife and two kids with me, was in and out within 10 minutes. Unfortunately returned it with my Ed's lights still on it as I didn't have time to take them out and frankly didn't want to go through the effort. I did give my friend my portos with nearly new Yokohama tires in a trade for his destroyed biolines with bald tires. Worst 20 minute ride of my life from my house to the dealership.
On another note, I still haven't received my email from Chase. The guy said that if it didn't get sent Saturday it would be sent on Monday (today). Guess the day isn't over yet but I am concerned. Already bought another car and borrowed some money as a down payment , so I want to pay back the lender ASAP.
On another note, I still haven't received my email from Chase. The guy said that if it didn't get sent Saturday it would be sent on Monday (today). Guess the day isn't over yet but I am concerned. Already bought another car and borrowed some money as a down payment , so I want to pay back the lender ASAP.
DanB36
Veteran Member
The Chase emails go out in the evening--my last one was a little after 11:00 pm EST.
kjclow
Top Post Dawg
- Joined
- Apr 26, 2003
- Location
- Charlotte, NC
- TDI
- 2010 JSW TDI silver and black. 2017 Ram Ecodiesel dark red with brown and beige interior.
Mine was almost midnight est.
Turned in my A3 on 3/3/17. I gave my almost new tires to a buddy. The tire shop charged him 10 bucks a tire. So 80 bucks all together for some decent all season Dunlops. I took the weather floor mats, the scissor jack, and the tire iron. The buy back rep didn't even open my trunk. She took pictures of the Odometer, the Vin, and the car from all angles. I think she said i would get email in 3 bank days. So I would get the email tonight i believe.
Gonna miss my Diesel A3. Too bad VW ruined Diesel industry in america... sigh!
Gonna miss my Diesel A3. Too bad VW ruined Diesel industry in america... sigh!
tactdi
Veteran Member
Received mine last night at about 11:15, turned around and created my Chase account, updated the bank routing information, and have a pending deposit in
my account this morning. Expect the funds to be available tomorrow morning.
I think the fact that I got my bank routing information to Chase prior to midnight,
allowed them to process the payment during the same night the email was sent.
emerscape
Veteran Member
Thanks for this got mine last night and completed this morning.
Debra Morgan
Veteran Member
A little bit of drama turning in the Jetta today-there were two buy back specialists, and one wanted to decline the car because of a crack in the rear view mirror. Was told that wasn't normal wear and tear, and that only normal wear and tear would be allowed for 2015's because the 2015's would be resold.
Was told it wouldn't matter if it was a 2009 or a 2010 because all of those were getting crushed anyways. Second buy back specialist, the woman I had my appointment with, closed the transaction and apologized for the other specialist.
But the car is on the backside of the dealership lot and I am awaiting the Chase email. Sad to see her go-she was the best car I had ever owned. That being said, I think a GTI or a WRX will replace her.
Was told it wouldn't matter if it was a 2009 or a 2010 because all of those were getting crushed anyways. Second buy back specialist, the woman I had my appointment with, closed the transaction and apologized for the other specialist.
But the car is on the backside of the dealership lot and I am awaiting the Chase email. Sad to see her go-she was the best car I had ever owned. That being said, I think a GTI or a WRX will replace her.
quattroginger
Veteran Member
dropped Felicia off Friday. got email yesterday from bank to setup account. paid today. already miss her a little bit. but also may be because my new car i bought over week ago isnt in my driveway yet.
Mr. Furious
Veteran Member
Jeez. Hopefully the other specialist understands the rules now. Maybe s/he conflated 2015 buybacks with lease terminations or something.
2015vwgolfdiesel
Top Post Dawg
Carphuntin_god
Veteran Member
Mine went in today.. only issue was it was on steelies with snows. rep said they just got a notice not to accept cars coming in on 4 donuts. he knew mine was full size snows... not donuts... but had to check off with his supervisor. couple of calls and all done.
asked what he had seen for problem cars... biggest problem he knew about was somene etched a nasty gram to vw in the face of their radio head unit display. that one was turned away.
asked what he had seen for problem cars... biggest problem he knew about was somene etched a nasty gram to vw in the face of their radio head unit display. that one was turned away.
jhawklver
Veteran Member
My buyback is tomorrow. I didn't mean for it to work like this, but KU is playing in the Big 12 tourney at 1:30. My buyback is 1. It's probably going to "take longer' than I anticipated and that coupled with lunch will allow me to see lots of the game.
Of course, I had a chance to be at the game and work a **** ton of hours so I'm not really "ahead" here but a man can dream, right?
Of course, I had a chance to be at the game and work a **** ton of hours so I'm not really "ahead" here but a man can dream, right?