The new owner is Alex. I was speaking with him yesterday, about getting my fog lights wired up, when he told me. He had originally planned to re-open Impex at the beginning of the new year, but he wants to make sure all the details including a new web page, are complete, before he does. So, he's looking at the second week in January.Where did you hear this news?
FWIW Over the years that I dealt with Impex, whenever I dealt with Alex or John, the transaction went smoothly, as promised and arrived expeditiously. However, with Joey, it left a lot to be desired, and left a bad taste in my mouth. With Andrew, recently, I will defer comment. However, if he is part of the new team, I'm out.I always felt alex was the problem, not the solution.
Folks, www.worldimpex.com will officially be under new ownership Jan/2014. Year one we expect to change the website layout while adding many new items such as performance products, auto detailing products, and additional automotive related products.
We are very excited while preparing to only better the business by expanding the product lines and encouraging additional target markets in the diesel and gasoline markets.
This is a mom and pop shop offering online ordering of North American and Eurospec parts while additionally catering to the local community. We are enthusiast who own and drive many of the same cars as you!
The New World Impex hopes to continue the positive relationships that will allow us to continue more than 20 years of sales to the local and online community. Remember we have been around since you subscribed to prodigy, earthlink, and aol online in the 90's!
An email will be sent to all customers in the www.worldimpex.com data base with an active email address once new management/ownership is officially prepared to offer the service one expects.
you are correct. I got my A's mixed up. Andrew is what I meant to say.FWIW Over the years that I dealt with Impex, whenever I dealt with Alex or John, the transaction went smoothly, as promised and arrived expeditiously. However, with Joey, it left a lot to be desired, and left a bad taste in my mouth. With Andrew, recently, I will defer comment. However, if he is part of the new team, I'm out.
I figured you meant Andrew, afterall he was the one who told me to **** off...you are correct. I got my A's mixed up. Andrew is what I meant to say.
oops on me =(
Hopefully John returns, otherwise I just dont see Impex being successful.
Especially when they have hung their customers out to dry and don't even answer the phones anymore. Great to hear about the new business plans, but a little work to satisfy those who are waiting on orders would be a LOT better than some smoke and mirrors about the new worldimpex.
this is the new message on the web site.Notice to World Impex Customers
On December 30, 2013 an agreement was reached between Impex World Parts, Inc. formally known as World Impex Inc. and newly formed World Impex Inc. to resume offering automotive parts. Business transaction prior to December 30, 2013 need to be addressed with Impex World Parts,Inc. at this time we have not been provided any forwarding/contact info. The agreement we entered into was for assets only not the company. We acquired the name World Impex Inc. after a name change was made by the owners.
As a long term customer (13 yrs) and now owner, our goal is to carry on the tradition of supplying quality parts, quick and accurate delivery at reasonable price points. Because I was a regular customer I got to know World Impex, attended many of the annual events and as many became friends with like minded employees and customers.
It's our goal to replicate that same experience we had for so many years with World Impex, for our customers moving forward. We will be investing to increase efficiencies to stay competitive while expanding parts offered. We are open to your input and suggestions and look forward to sourcing your automotive parts needs. We're working on reopening on or about January 20th, 2013. In the meantime we have lots to accomplish and will be onsite if you're local feel free to stop by and say hello. You may recognize a few faces and the phone number is the same.
410- 771-0626 Local
800-736-3550 Toll Free
... is almost suggestive that people who made actual purchases under the old World Impex would be left hanging. I doubt anyone would do that, but the new owners should make it clear in their public statement, in order to reassure people they aren't going to be scammed or something.... Business transaction prior to December 30, 2013 need to be addressed with Impex World Parts,Inc. at this time we have not been provided any forwarding/contact info...
It can be very very expensive to fail gracefully, so it comes down to a moral thing. I know, it costs me tens of thousands of dollars. But all of my customers got their merchandise.Businesses can fail gracefully without ripping off their customers and creating a lot of bad blood.