The settlement paperwork I had to have notarized only says that the two stage fix car owners will receive 2/3 on the first part and the other 1/3 on the second part. Nothing is mentioned on the single stage, 2014 and earlier cars, when they get the monies.
So when do we get our settlement?
I called VW and got the "we think you will get paid when your car is fixed" answer.
My reply "Sorry not good enough, try again, you shouldn't be "thinking" when we will get paid. You outlined very specifically on when the two stage car owners get paid but do not mention anything for the single stage fix cars."
Then they said they would escalate it to a supervisor and get back to me in three days, that was seven days ago and nothing...
If I read something outlining a payment schedule being 2/3 then 1/3 for the two stage fix being delayed for the fix, and NOTHING on the single stage fix, my ASSUMPTION is that there is no delay like there is for the two stage fix. If not, then they would have outlined the delay for the single stage fix in the paperwork I had to have notarized.
Has anyone gotten paid for a single stage fix car they are keeping?
When do we get paid and were is that written?
Assumptions and thinking did not work for VW, probably why I never got a call back.
So when do we get our settlement?
I called VW and got the "we think you will get paid when your car is fixed" answer.
My reply "Sorry not good enough, try again, you shouldn't be "thinking" when we will get paid. You outlined very specifically on when the two stage car owners get paid but do not mention anything for the single stage fix cars."
Then they said they would escalate it to a supervisor and get back to me in three days, that was seven days ago and nothing...
If I read something outlining a payment schedule being 2/3 then 1/3 for the two stage fix being delayed for the fix, and NOTHING on the single stage fix, my ASSUMPTION is that there is no delay like there is for the two stage fix. If not, then they would have outlined the delay for the single stage fix in the paperwork I had to have notarized.
Has anyone gotten paid for a single stage fix car they are keeping?
When do we get paid and were is that written?
Assumptions and thinking did not work for VW, probably why I never got a call back.