Warranty on Turbo

[SecretAgentAbe]

Q: Does anyone know "fer sure" which warranty covers the TURBO? Is it the 2/24k or the 10/100k? And, do you have this in writing or in actual experience or just the word of the dealer

Thanks,
Abe

 

[mickey]

The powertrain warranty specifically includes the intake and exhaust manifolds. Since A4 TDIs have a one-piece turbo and exhaust manifold casting then the turbo is covered. If the turbo is faulty then the entire manifold is faulty since there are no replacement parts available. The whole thing is replaced as a unit. You might have to argue the point, but I do know that a few Forum members have had their turbos replaced under the powertrain warranty.

A3s are another matter. If VW wanted to fight about it they will win. The turbo is a completely separate piece that is bolted to the manifold.

-mickey

 

[SecretAgentAbe]

Thanks Mickey,
That's what I thought...I just know dealers are sometimes very difficult to reason with

 

[Sacha]

Are you having troubles with your turbo, secretAgent??

 

[JeffT]

When I was having MAF problems I though I specifically read in the manual that the turbo charger is covered under the 24k warranty?

 

[mickey]

Everything is covered under the 24K warranty. The manifolds are specifically covered under the powertrain warranty. The turbo IS the manifold on an A4. I think this was an oversight by the warranty-writing guys, but that's their problem. It's an exhaust manifold, therefore it's covered.

-mickey

 

[JeffT]

Except they specifically state that the turbo is not covered, so if the turbo fails, then how are you going to talk VW into replacing it at say 50,000 miles???

Tell them that its really the manifold? I don't think so.

When you are talking about an exhaust manifold warranty you are talking about exhaust leakage, cracks, warpage, exhause noise, and etc.

 

[mickey]

I've read my warranty and it does NOT specifically exclude the turbo. Instead, it very thoroughly and explicitly lists what parts ARE included, to the exclusion of all others. "Turbocharger" is not mentioned, but the "manifolds" are. The exhaust manifold of an A4 IS the turbocharger.

Perhaps on newer cars (mine's a '99) they've realized their error.

-mickey

 

[JeffT]

Mickey you bring up an interesting point. I again looked at my manual, just to make sure I didn't confuse things. Anyway, as you said, when mentioning the 100K powertrain warranty there is no mention of Turbocharger.

However, and this is what I read, under the 24K emissions control system warranty, it specifically mentions "Turbocharger and Wastegate" as covered. It also mentions "Exhaust Manifolds and Gaskets".

So my interpretation is still that the turbo, not being mentioned in the 100K warranty, means that it isn't covered. And since they specifically mention the turbo in the emission warranty and the manifold too, there can be no confusing of the two.

I'm not saying that you aren't correct, or that the argument can't be made, in fact if my turbo failed, I'd try the same argument; however, what I am saying is that for it to be covered VW would have to specifically mention it.

In California, the manual specifically mentions the Turbo as being covered under the 7 year, 70,000 mile warranty period. Why would they mention this if it was otherwise covered under the 100K warranty?

Why would VW lump the turbo into the emission related parts??

 

[TDICanada]

Hi all, kinda new here....
I am from Ontario, and when I asked my dealer on what is really covered under the powertrain warrenty, he said everything from the CV joints in! Including the turbo! A friend of mine had his waste gate, I think that's what it's called, go on him. His whole system was clogged up becaue of that. It cost a small fortune to get it back on the road, but his VW dealer did not cover anything under the warrenty. Most dealers will not go out of their way to let you know. best be armed with ammo before going in.

Another thing alot of TDI owners are not aware of is the free brake fluid change not mentioned in the "free service" part of the manual. We are also covered, at least here in Canada, for anything that could fail us in our emissions test.

sorry for the long rely

Hope this helps someone!

 

[SecretAgentAbe]

Blaupunkt,
I'm not having any problems...just one of those questions that I've never been able to get a definitive yes or no to

 

[tadc]

I just got an 01 Golf TDI, and asked the customer service manager which warranty the turbo was covered under... he said it was the 10/100k warranty, without a doubt.

Of course he was probably lying through his teeth... damn dealers

 

[JeffT]

Now if we could get that in writing....

 

[smoothmove]

I think the warranty for the turbo is for 80,000 miles. For some reason that sticks in my head from when I was buying my car. I will check in my manual, if it is in there, I will post it.

 

[tadc]

manual in hand...

The "Limited Powertrain Warranty" specifically covers the engine (cylinder block and all internal parts, cylinder head and all internal parts, valve train, spur belt, flywheel, oil pump, water pump, manifolds, all related seals and gaskets), transmission, and drivetrain for 10 years/10k miles. This doesn't specifically include the turbo, but it does mention the manifold, to which the turbo is integrated.

OTOH, the "Emissions control system warranty" specifically states that the "turbocharger and wastegate" are covered for 2 years/24k miles.

Make of this what you will. Sounds like they haven't revised the warranty since the A3. (This is the warranty from my 01 Golf)

BTW Smoothmove, the 80k warranty only covers the cat, ECU and "on board emissions diagnostic device" whatever that is.

 

[smoothmove]

I pulled out my handy dandy manual, and SOB it is only for 2 years or 24,000 miles whichever comes first. Manual is for a 2000 NB TDI

 

[Sacha]

I asked my dealer yesterday when I picked up my car for the T.Belt change. And he told me the turbo is covered under the powertrain warranty, which in canada is 5years/80 000KM.

I ask him, are you sure about that?? He said, i'm positive, cause they are still doing turbo change on people that had that 10 years/160 000KM powertrain warranty VW was offering a while back, under warranty.

 

[michTDI]

The "Gospel" according to Phil:

"Hello again Folks,
The Turbocharger is covered under the 100,000 mile 10 year powertrain warranty.

It is considered an "internally lubricated" part.

The 80,000 mile/8 year federal emissions warranty covers the catalytic convertor, ECU and emissions computer only.

------------------
Phil Teves
Internet Sales Manager/Website Editor
ScottVW.Com"

from this thread: http://www.scottvw.com/forum/Forum15/HTML/000009.html

 

[JeffT]

So Phil, how come the turbo is specifically mentioned as being covered under the 24K emission's warranty and under the 7 year Cal extended emission's warranty IF it is covered under the 100K powertrain?

Why is the turbo specifically mentioned in the emissions part of the warranty and NOT mentioned under the 100K warranty?

Care to document what you are saying in writing (or point us to where you got this information) for the rest of us to take to our dealers if we have any problems?

 

[michTDI]

I don't think that Phil reads these forums-I was "cutting and pasting" from his website. If you want to ask him directly-go post a question on their forum (scottvw.com)......

 

[JeffT]

I thought Teves was posting here. I was surprised that he would post that statement here anyway.

 

[NoSmoke]

Hello all:

Am considering purchaser of a Golf TDI and have just discovered this most interesting forum. I have a question regarding US vs Canadian power train warranties. As I understand it, the US is 10 years/100,000 miles while the Canadian is only 5 years/80,000 Km (about 48,000 miles). Why in heck the huge difference??

Also,any Canucks with v cold (-30 C or less) temperature starting experience?

TIA for any info............

 

[Sacha]

I belive "PLANECRAZY", from somewhere in Québec, has the coldest TDI start in Canada, it is between -30C and -35C. I dont have a clue why we only have the 5years/80 000KM powertrain warranty

[ April 29, 2001: Message edited by: Blaupunkt ]

 

[NeXTstep guy]

<BLOCKQUOTE><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><HR>Originally posted by Laurie Forbes:
Hello all:

Am considering purchaser of a Golf TDI and have just discovered this most interesting forum. I have a question regarding US vs Canadian power train warranties. As I understand it, the US is 10 years/100,000 miles while the Canadian is only 5 years/80,000 Km (about 48,000 miles). Why in heck the huge difference??
[snip]<HR></BLOCKQUOTE>

I asked a similar question about warranties in this thread: http://forums.tdiclub.com/cgi-bin/ultimatebb.cgi?ubb=get_topic&f=35&t=000013