Warranty Extension for HPFP from VW

Jimmy Coconuts

Veteran Member
Joined
Jul 27, 2015
Location
Henderson NV
TDI
2009 JSW, 2010 Jetta, 2011 Q7 Prestige, 2012 A3 Premium, 2013 A3 Premium Plus, 2014 Beetle, 2015 Jetta
HPFPs are really only considered a risk on CBEA/CJAA engines on 2009-14 Golf/Jetta/New Beetle. 2012+ Passats and the EA288 run at lower fuel pressures and have an almost non-existent failure rate.
That is great to hear. Thank you!
 

ss~zoso~ss

Veteran Member
Joined
Nov 21, 2010
Location
DE
TDI
2010-Jetta-TDI-DSG-Salsa Red
So who's got a good write up on how to remove this filler module, I'd love to have it installed, remove it myself, keep it in the car, and put it back in if my HPFP ****s the bed.

Thoughts?
 

gmcjetpilot

Veteran Member
Joined
Aug 18, 2008
Location
Memphis TN
TDI
2010 JSW TDI DSG Matalic Grey
So who's got a good write up on how to remove this filler module, I'd love to have it installed, remove it myself, keep it in the car, and put it back in if my HPFP ****s the bed. Thoughts?
Just leave it in... it really is not that obtrusive. If you break it taking it out, worse parts fall down filler neck... you will be :eek::confused::mad:
 

gmcjetpilot

Veteran Member
Joined
Aug 18, 2008
Location
Memphis TN
TDI
2010 JSW TDI DSG Matalic Grey
HPFPs are really only considered a risk on CBEA/CJAA engines on 2009-14
Golf/Jetta/New Beetle. 2012+ Passats and the EA288 run at lower fuel
pressures and have an almost non-existent failure rate.
I do NOT think rail pressure is lower for Passat or new Golf/Jetta. This
was discussed on the HPFP failure thread. I do think the part number is
different. The 2015's are too new, but the Passat has been out for a few
years and don't see complaints on HPFP... turbo failures yes, HPFP no.
With that said CBEA/CJAA have been out longer and more produced.
 

MichaelB

Veteran Member
Joined
Aug 11, 2009
Location
SE Wisconsin
TDI
2014 Passat SE DSG
So who's got a good write up on how to remove this filler module, I'd love to have it installed, remove it myself, keep it in the car, and put it back in if my HPFP ****s the bed.

Thoughts?
What great advantage is there to removing it? I left it alone when they installed it in my 2010 JSW and my Passat came with it from the factory. It has never caused me any grief.........ever.;)
 

stanz

Well-known member
Joined
Apr 3, 2012
Location
massapequa new york
TDI
2009 jetta tdi
I had originally posted on TDI 101.
HPFP or N290.
Okay I think we all got the extended warranty on the HPFP up to 120K miles for the 09'. Lately on startup getting the 000135 [P087] "fuel rail system pressure too low" Fuel filter changed regularly no noticeable metal at all. I have 7K left till I hit 120K then out of warranty. Question; If I were to take it to the dealer and they find out it is the N290 fuel metering valve, and since they do not supply that as a separate part in the US would that not entitle me to a new HPFP under warranty? Will they warranty the HPFP on a running vehicle, or only total failure where everything goes down the crapper. Any opinions...
 

LRTDI

Veteran Member
Joined
Jun 15, 2002
Location
Red Sox Nation
TDI
RIP 16 GSW... Just the LR diesel now
I had originally posted on TDI 101.
HPFP or N290.
Okay I think we all got the extended warranty on the HPFP up to 120K miles for the 09'. Lately on startup getting the 000135 [P087] "fuel rail system pressure too low" Fuel filter changed regularly no noticeable metal at all. I have 7K left till I hit 120K then out of warranty. Question; If I were to take it to the dealer and they find out it is the N290 fuel metering valve, and since they do not supply that as a separate part in the US would that not entitle me to a new HPFP under warranty? Will they warranty the HPFP on a running vehicle, or only total failure where everything goes down the crapper. Any opinions...
I wouldn't hesitate to go to the dealer and get the defect recorded within the warranty period.
 

ATR

Top Post Dawg
Joined
Jun 18, 2005
Location
Baltimore
TDI
2011 Golf TDI 6MT
Any opinions...
Yep, go to the dealership and get it checked out asap! That way if it does go bad in the future you can likely have it fixed even if you're a little over the 120k.

They may end up fixing it now depending on how things look.
 

stanz

Well-known member
Joined
Apr 3, 2012
Location
massapequa new york
TDI
2009 jetta tdi
Okay, I contacted Legend VW on Long Island and was told that if I had no check engine light they would do nothing. I stated that a scan would show codes of low pressure, and engine workshop was appearing on the no starts. I stated I believe the HPFP is showing signs of failure. The individual in service I spoke to was adamant of VW policy. So I guess if I brought the car in and said I were having hard starts, her reply would be with no engine light on we [Legend VW] could do nothing???
 

gmcjetpilot

Veteran Member
Joined
Aug 18, 2008
Location
Memphis TN
TDI
2010 JSW TDI DSG Matalic Grey
Okay, I contacted Legend VW on Long Island and was told that if I had no check engine light they would do nothing. I stated that a scan would show codes of low pressure, and engine workshop was appearing on the no starts. I stated I believe the HPFP is showing signs of failure. The individual in service I spoke to was adamant of VW policy. So I guess if I brought the car in and said I were having hard starts, her reply would be with no engine light on we [Legend VW] could do nothing???
Don't give up.... Call VWoA in Detroit I believe. There is a service advocate. There is a level above them. So if they seem clueless demand to escalate it. Two ways to go for VW and you:

Do nothing. VW hopes nothing happens until 120,001 miles. You hope it blows up before 120K.

Push it and keep after them to at least look at it... VW is smart, realizes they will save a lot of cost if they catch this early, if it makes metal. You are happy and get a new pump.

VW is not smart. However I do wonder if lower pressure precedes failure and by how much?
 

Golfcerto

New member
Joined
Aug 19, 2015
Location
Nj
TDI
2012 golf
My car- 2012 golf tdi 4 door

Background info- my car has 53459. I have owned it since it was new and calculated that it has been filled roughly 100 times.

The car is filled at the same high volume major brand truck stop all but 4 times throughout its life.

I use 4 oz of diesel kleen per fill ever since the first fill in 2012. The silver bottle in the summer and white bottle in the winter.

First issue- In March of 2015 my car was bucking and I lost most of my power. The glow stick light was flashing. I can't remember if I had any other lights on, possibly the check engine light. I pulled into a gas station they hooked it up to the computer and said that I had 2 error codes. One was for low fuel pressure and the other was for high fuel pressure. They were confused by these contradictory codes and suggested I take it to the dealer. I was at a half tank and decided to fill up on my way to the dealer. Symptoms improved after filling and eventually went away. Dealer stated I must have gotten a bad batch of gas.

HPFP failure- in July of 2015 after a 120 mile trip from the shore I got home. No issues whatsoever. 15 minutes later I'm heading to the store and after 100 yards I had bucking like previously. This time however the car stalled and would not turn on again.

Towed to dealer- I'm freaking out because I know it's a fuel pump issue and I'm out of warranty. I receive a pleasant surprise when the VW rep tells me the warranty has been extended. Then I freak out again when she tells me they first need to test the fuel to make certain It meets their specifications. I asked what specifications are those and I couldn't get a clear answer. I was worried though because of the additive I use. I wasn't sure if they where just looking for a reason to not cover it. Test came back ok though and the repair was made. 2 weeks later I received my car back.

Aftermath- I asked the dealer for a recommendation on where I should fill. They said to just use a high volume station. (I've been doing that) then I ask if there is any additive I can use. I was told no additives.

Soooooooo I've researched all the diesel fuel available in my area. All have additives in their fuel. Some advertise higher cetane and lubricity and so on, which means even higher level of additives. So I call the dealer and I ask. "I was told no additives but all the diesel fuel in my area have additives added to them. Is Volkswagen manufacturing cars that aren't compatible with the diesel fuel available?" She couldn't answer and gave me the corporate number. Same question..... Lady puts me on hold and then comes back and says that any diesel that has a B5 or lower is acceptable. So I push back with "can I add an additive to the fuel" she says "no". I respond with "so where do I get my gas, they all have additives added to them". She told me to stay away from the premium diesels with extra additives and to just get my fuel from a regular high volume station with a B5 rating or lower.

Bottom line- VW gave me contradictory comments. They need to remanufacture the fuel pumps to make certain it works with all fuel available in this country. It is unrealistic for the customer to be responsible for making certain the fuel meets their specifications. I couldn't even get a clear answer on what those specs are. It also took them a week to accomplish the test. Am I supposed to perform a one week fuel test every time I fill. If VW is manufacturing equipment that is not compatible with the fuel available in this country they need to fix it.

Its a shame, because I love my car, but if this issue can't be resolved, once I reach 119000 miles I will have to sell or trade it in.

I know there's lots of good discussions on additives. If anyone can direct me to one with more than just opinion but some technical information on how they work, I would really appreciate it.
 

ATR

Top Post Dawg
Joined
Jun 18, 2005
Location
Baltimore
TDI
2011 Golf TDI 6MT
Its a shame, because I love my car, but if this issue can't be resolved, once I reach 119000 miles I will have to sell or trade it in.

I know there's lots of good discussions on additives. If anyone can direct me to one with more than just opinion but some technical information on how they work, I would really appreciate it.
Well have a great aftermarket for mitigating or preventing damage from the HPFP.

You can completely replace the OEM HPFP with a CP3 pump or you can get 2micron's kit which basically limits any damage from the pump to the pump itself.
 

ksing44

Veteran Member
Joined
Feb 13, 2010
Location
Southeast PA
TDI
2010 Golf TDI
You can completely replace the OEM HPFP with a CP3 pump or you can get 2micron's kit which basically limits any damage from the pump to the pump itself.
I'd try one or both of theses modifications, but I think it's over my head to do that kind of work to my car. :(
 

ATR

Top Post Dawg
Joined
Jun 18, 2005
Location
Baltimore
TDI
2011 Golf TDI 6MT
I'd try one or both of theses modifications, but I think it's over my head to do that kind of work to my car. :(
2micron's kit is pretty straight forward to install.
http://forums.tdiclub.com/showthread.php?t=375803

The CP3 pump is a great idea when the timing belt needs replaced which just so happens to be 120k miles which is the end of the warranty extension.
http://forums.tdiclub.com/showthread.php?t=444018

CP3 also is THE HPFP if you want to go for stage 3 or higher power. :D
 
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