VW TDI goodwill package: Offers $500 Visa cards & $500 dealer credits to TDI owners

rbreding

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OK so has anyone found one of the online or discount dealers that can accept the dealer card yet ?
 

JSWTDI09

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OK so has anyone found one of the online or discount dealers that can accept the dealer card yet ?
Many dealers run an online parts store website. Some discount those online prices more than others (YMMV). However, if they are actually a Volkswagen dealer - they will (must) accept those VW dealer cards. Its really that simple, there is nothing to worry about. The real question might be; "Has anyone found an online VW dealer who does NOT accept those cards?" If so, they should be reported to VW corporate.

Have Fun!

Don
 
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StayPuff

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Many dealers run an online parts store website. Some discount those online prices more than others (YMMV). However, if they are actually a Volkswagen dealer - they will (must) accept those VW dealer cards. Its really that simple, there is nothing to worry about. The real question might be; "Has anyone found an online VW dealer who does NOT accept those cards?" If so, they should be reported to VW corporate.

Have Fun!

Don
Also, you may have to call them to place the order. I doubt that their e-commerce systems will/can accept the cards online. Just something I was thinking about the other day. I could be wrong about that though.
 

JSWTDI09

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Also, you may have to call them to place the order. I doubt that their e-commerce systems will/can accept the cards online. Just something I was thinking about the other day.
Good point, I hadn't considered that.

Have Fun!

Don
 
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rbreding

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Thanks for the replies. Hope my cards arrive soon. Were "shipped" last week and I need a ski rack ASAP.
 

turbobrick240

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turbobrick240: Really? DON'T tell ME what to do. If I want to fret, I'm going to fret.:rolleyes: (..."semi-randomly..."??? Still trying to wrap my brain around that choice of words.
Ha. Yes, there is such a thing as semi-random. It might be difficult for you to get your head around.:D. Most things in life aren't binary or black and white. Plenty of grey areas if not grey matter. All in jest of course.
 

JSWTDI09

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Ha. Yes, there is such a thing as semi-random. It might be difficult for you to get your head around.:D. Most things in life aren't binary or black and white.
If you think semi-random is interesting, when you do go binary (computers), pseudo-random becomes an important principal too. Its not exactly the same as semi-random.

Have Fun!

Don
 

angelman

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los angeles
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2009 sportswagon tdi
Eugh, just got a phone call from VW (weird to call on a Sunday afternoon I thought) to say that my entry for the care package was invalid because I registered on their test website and I had to do it all over again and wait another 4 weeks... I asked for it to be expedited because it wasn't my fault but they said there was nothing that could be done. I want to use the dealer $ to pay for my 130,000 mile service, perhaps just in time for them to buy back the car. Speaking of which, what does a buy back even mean? Does it mean I HAVE to sell the car to them for whatever amount of $ they offer because it will be illegal in CA? This is a 2009 first gen TDI and I have heard talk that it maybe just too expensive to fix and warranty given the number of miles it has. I do realise this is hypothetical, I am just curious that's all.
 

Ol'Rattler

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I don't think I would accept anything from VW until the dust settles. Accepting the goodwill package implies that you feel reimbursed for their miss deed.

Did you have to sign anything to get it? If you did or even cashed the the check. It may have released VW from any future liability.

The "good will package" is such an insult to people that are able to practice critical thinking. I think that VW hopes that they can count on the stupidity of strangers.

"Golly gee, I bought 4 new tires with my goodwill package. What do you mean I can't renew my tabs because my car doesn't pass emissions?"

VW: "Sorry sir VOA has already settled with you so I guess you will have to just go pack sand."
 
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JSWTDI09

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I don't think I would accept anything from VW until the dust settles. Accepting the goodwill package implies that you feel reimbursed for their miss deed.

Did you have to sign anything to get it? If you did, read the small print. It may have released VW from any future liability.

The "good will package" is such an insult to people that are able to practice critical thinking. I think that VW hopes that they can count on the stupidity of strangers.

"Golly gee, I bought 4 new tires with my goodwill package. What do you mean I can't renew my tabs because my car doesn't pass emissions?"

VW: "Sorry sir VOA has already settled with you so I guess you will have to just go pack sand."
Boy, you have missed a lot. VW's goodwill package specifically states that you are not giving up any rights to sue or collect in the future in any way. There is nothing to sign. All you have to do is to prove that you still own the car. You show them your Drivers license and registration, they verify your VIN and your mileage and it is done. Nothing signed no rights given away. It is just free money to soothe damaged relations. There is no insult involved in any way and there is no fine print to read. Everything has been made public already and everything has been discussed extensively in the related sticky threads. You are pretty much completely off base on this one. If there ever is a class action settlement, this $1000 could be deducted from your award, but the chances of any class action suit getting you more than $10.00 is highly remote and the chances of winning anything more in a straight damage suit is even more remote. In my opinion any owner of a 2009+ TDI would be foolish to not take this offer. Are you jealous that you get no "goodwill" from VW?;)

Have Fun!

Don
 
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turbobrick240

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I think there probably are some sour grapes going around among some ineligible tdi owners. As well as disinformation. I can understand. Who wouldn't like a $1000 gift right before Christmas? But the disinformation isn't helpful to those who are eligible.
 

Ol'Rattler

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Sure, just my cynical point of view. I was really hoping to get a 2nd year EA288 car but fat chance of that now. This recent turn of events makes me so mad I could just spit.

I really hope that VW can make the effected people whole again without going out of business. Still, I would accept nothing until the dust settles because of what accepting the payout might imply.

I just hope that it doesn't end with a class action law suit just because the lawyers will make a bunch of money on this with the effected people will only get the scraps that are left over.:(

Anyway, rant off.......
 

Ol'Rattler

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I think there probably are some sour grapes going around among some ineligible tdi owners. As well as disinformation. I can understand. Who wouldn't like a $1000 gift right before Christmas? But the disinformation isn't helpful to those who are eligible.
No sour grapes here. You are so short sighted. Let me get this straight. I'm butt hurt because I'm not eligible for VW's "Good Will package"?

Sure who wouldn't mind a $1000 gift? But if it means that I might not have a car that because of emissions issues can't be legally registered to drive on the road for several months or years while the courts sort this all out? Really, are you kidding me?

Please expand on this "disinformation" you speak off. The problem is pretty crystal clear to me. VW figured out a way to have the cars use a different ECU map when the car's emissions were being measured.

The "Good Will Program" is just damage control for VW.

For those that are eligible, I would really hate to be in your shoes. I couldn't imagine owning a car that it's resale value went into the crapper within hours of the initial scandel becoming public.

Seriously, I don't understand how a $1000 gift can make up for a problem that might cost owners thousands of dollars in resale value. Because seriously, that $1000 is all you might ever see.
 
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manny_c44

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Maryland
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If after the emissions problems are fixed our cars have lower resale value then that would be something we might sue VW for. As someone mentioned above you 'explicitly', from VW's own mouth, do not sign your rights away when you accept the $1k.

We will have to see how performance of the car is actually effected by the fix before filing lawsuits anyway. My guess is VW will calculate the difference in residual value and offer that money to owners, at which point you'll have to sign a waiver.
 

atc98002

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2014 Passat TDI SEL Premium (sold back), 2009 Jetta (sold back), 80 Rabbit diesel (long gone)
Activated my first set yesterday, and used the Visa card within 15 minutes for some Christmas gift cards. No issues.

Now can anyone can figure out how to get the cash off the VW card? Neither of my cars need anything from a dealer that would reach anywhere near $1000 (both cars get cards). The most I could come up with is replacement wiper blades, and while they're not cheap they are nowhere near that amount!
 

CNGVW

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I would contact some of the TDI gurus near you . could use the card to buy some dealer high ticket parts that they will use soon. I think a 30-50% discount would work for every one.
You would get some cash in hand on a card you may never use at the dealer and the shop will get a good mark up on the hard dealer parts
 

ChanLewis

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Confirming nothing

Eugh, just got a phone call from VW (weird to call on a Sunday afternoon I thought) to say that my entry for the care package was invalid because I registered on their test website and I had to do it all over again and wait another 4 weeks...
Same thing here. It's a slap in the face to penalize people who tried to do the right thing by registering for the Goodwill Package when it was announced. The diesel emissions site announced the package on Nov. 7th, IIRC? On Nov. 8, I followed the link to the Goodwill Package registration site. I registered for the Goodwill Package & got a confirmation code.
I got the same call as angelman on Sunday. This morning I was told (by a very flustered and over-worked midwesterner name "Nicole") that the site & my registration code was a "practice," and I have to re-register, & cannot expect my cards any sooner than "another 5 or 6 weeks."
She didn't understand my contention that the site seemed pretty fV<kng live to me, and that VW asserting my confirmation code only confirmed a practice registration kinda contradicts the word "conformation." The attitude & implication that I made an error by registering too early on a "practice site" is insulting. That the card cannot be expedited, or that the dealer can't be credited the value of the cards so I can get my car fixed -- it's infuriating.
 

South Coast Guy

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Mattapoisett, MA
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2009 Jetta TDI wagon
Activated my first set yesterday, and used the Visa card within 15 minutes for some Christmas gift cards. No issues.

Now can anyone can figure out how to get the cash off the VW card? Neither of my cars need anything from a dealer that would reach anywhere near $1000 (both cars get cards). The most I could come up with is replacement wiper blades, and while they're not cheap they are nowhere near that amount!
You can't.
 

SuperDaveAPK

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Orlando, FL
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2009 Jetta
The VW card is a Visa card as well. But limited to provide authorizations from only merchants that are VW dealers. I did use mine to purchase from a dealer's online store. So at least you don't have to use it in person.
 

ksing44

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How do we know if we really registered or not? I got a confirmation code, but it sounds like that is no guarantee.
 

Rayzer

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How do we know if we really registered or not? I got a confirmation code, but it sounds like that is no guarantee.
It sounds like from the other two responses VW is actually starting to reach out to those with invalid registrations? One would think if they had enough details from the early "test" site to contact you they had the info captured as part of the registration. It's a crap excuse by them to not transfer those details to the live system. If for some reason that was technically impossible, they should have reached out during WEEK ONE.

Let's hope the recall + fixes are better managed than this program - not getting a warm and fuzzy..
 

StayPuff

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The VW card is a Visa card as well. But limited to provide authorizations from only merchants that are VW dealers. I did use mine to purchase from a dealer's online store. So at least you don't have to use it in person.
The VW card is not a VISA card, at least mine isn't. It looks more like a fleet card. It does have 16 digits on the back and a 3 digit number at the end, so maybe it will work like a credit card on the online dealership stores. That's good!
 
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rgoetz

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It sounds like from the other two responses VW is actually starting to reach out to those with invalid registrations? One would think if they had enough details from the early "test" site to contact you they had the info captured as part of the registration. It's a crap excuse by them to not transfer those details to the live system. If for some reason that was technically impossible, they should have reached out during WEEK ONE.

Let's hope the recall + fixes are better managed than this program - not getting a warm and fuzzy..
Beyond unbelievable. What a total cluster.
 

shovelhd

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Western MA
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Same thing here. It's a slap in the face to penalize people who tried to do the right thing by registering for the Goodwill Package when it was announced. The diesel emissions site announced the package on Nov. 7th, IIRC? On Nov. 8, I followed the link to the Goodwill Package registration site. I registered for the Goodwill Package & got a confirmation code.
I got the same call as angelman on Sunday. This morning I was told (by a very flustered and over-worked midwesterner name "Nicole") that the site & my registration code was a "practice," and I have to re-register, & cannot expect my cards any sooner than "another 5 or 6 weeks."
She didn't understand my contention that the site seemed pretty fV<kng live to me, and that VW asserting my confirmation code only confirmed a practice registration kinda contradicts the word "conformation." The attitude & implication that I made an error by registering too early on a "practice site" is insulting. That the card cannot be expedited, or that the dealer can't be credited the value of the cards so I can get my car fixed -- it's infuriating.
The package was announced by VW on 11/9. If you jumped the gun, well, then, this kind of thing should be expected. I agree that testing software on a live site is dumb, and that there should be a way to fix people in your situation. Bottom line is that you tried to cut the line and you got burned.
 

StayPuff

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It sounds like from the other two responses VW is actually starting to reach out to those with invalid registrations? One would think if they had enough details from the early "test" site to contact you they had the info captured as part of the registration. It's a crap excuse by them to not transfer those details to the live system. If for some reason that was technically impossible, they should have reached out during WEEK ONE.

Let's hope the recall + fixes are better managed than this program - not getting a warm and fuzzy..
That's exactly what I was thinking! What the hell? :confused:
 

Rather Be Biking

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Goodwill Package Recall

The package was announced by VW on 11/9. If you jumped the gun, well, then, this kind of thing should be expected. I agree that testing software on a live site is dumb, and that there should be a way to fix people in your situation. Bottom line is that you tried to cut the line and you got burned.
The site was publicized in the press, where I learned about it, and it was live with not indication of it being beta, any more than there was an indication that my car was a crime scene when I bought it. Now we are getting phone calls telling us that our Goodwill Packages, which were accepted and assigned numbers, are being recalled and have to be retrofit by us on a new website. Only VW has this special talent to insult and abuse their customers, turning "Goodwill" into yet one more 4Q.
 
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