VW TDI goodwill package: Offers $500 Visa cards & $500 dealer credits to TDI owners

[DieselFairy]

I applied for it a couple of days after getting the letter, nothing yet. My other half has joked about using the $500 toward VAG-COM software to fix the recall.

 

[Mark SF]

I think you must be mistaken, the goodwill program went live on Monday Nov 9th.... There were rumors about it on the 6th but no official program yet from VW. If you signed up on the website at that time it was just to sign up for updates about a future recall, and you would need to go through again... Did you sign off on the disclosures and enter info such as your mileage?

That's not true. I signed up on the 6th, and I have a confirmation e-mail, for the goodwill package, including a confirmation number.

If I recall correctly, the site went up on the 6th for a while, down again until the 9th, then back up again.

 

[YukonLT]

Prognosis is a ruined ECM.

btw... the Roadside Assistance only starts after or when you actually get your goodwill package from the dealer. So even though you qualify and signed up online, the roadside assistance doesn't start yet. Only when you officially get your package. That's kind of bogus. If you qualify, you qualify. Why make owners wait 4 weeks?

Did they notice your DPF delete?

 

[gerry100]

GM denied,delayed and generally fogged the whole situation with the public before they paid up.

VW fell on the sword when they were found out.

If you want a hilarious insight into their culture look into " Boomerang" by Michael Lewis. The funniest most informative book I've read in years. In summary, Germans follow rules and are loyal to their organizations. During the financial crisis ,Deutsch Bank had people making $150k dealing with US bankers reaping millions. The Germans were so honest themselves that they couldn't suspect the other guys.

Or as Jay Leno said , VW admitted guilt because they couldn't admit incompetence

 

[CNGVW]

It is getting mailed to you from VW. Then you go to a dealer near you with the cards and the car car paper work that you own the car. ITs ALL on there site just read.
They will turn on the cards. From there you can sell your car, keep your car.
Go buy some thing you real wished you had or need.
For the VW dealer card you could burn through that at the dealer in few minutes. Or use it to buy VW produce and resale it on Ebay .
Take the money let them fix the car and move on .

Seems like Monday is the last day for VW to deliver the goodwill debit cards, as that day marks exactly 4 weeks since the package was announced and people were able to sign up for it. I am really curious whether they will keep their promise or default. Yesterday evening, I went back to their confirmation e-mail and checked whether it says the cards will be MAILED within 4 weeks, or DELIVERED within 4 weeks. Delivered is the word. It puzzles me why VW waited for the very last moment to mail the cards all at the same time instead of sending them as soon as owners requested the package. So, on Monday, we shall see how good the will of VW really is.

 

[JSWTDI09]

That's not true. I signed up on the 6th, and I have a confirmation e-mail, for the goodwill package, including a confirmation number.

If I recall correctly, the site went up on the 6th for a while, down again until the 9th, then back up again.

How many digits are in your confirmation number? VW has had 2 "signups" and both of them gave you a "registration number". The first signup was just to register you as an owner and the second one (where they asked your mileage) was for the "goodwill package".
I signed up for both. The first one gave me a 6 digit registration number.
When I signed up for the goodwill package, I got a longer registration number that consisted of my initials, then the signup date (20151109) and then a 4 (or more) digit number.

Have Fun!

Don

 

[jettapenguin]

I think you must be mistaken, the goodwill program went live on Monday Nov 9th.... There were rumors about it on the 6th but no official program yet from VW. If you signed up on the website at that time it was just to sign up for updates about a future recall, and you would need to go through again... Did you sign off on the disclosures and enter info such as your mileage?

This was the email that I recieved on the 6th after signing off on the disclosures:

Bryan Halter,

Thank you for requesting the Goodwill Package and signing up to receive communications regarding the 2.0L TDI emissions issue.

Your registration code is ....

Volkswagen is committed to finding a remedy as soon as possible. We would like to emphasize that the EPA has noted that vehicles affected by this issue are legal and safe to drive, and we are working to develop a remedy that will meet the expectations of the government agencies.

Within 4 weeks you should receive your Goodwill Package materials. You will need these, along with additional verification items, in order to activate the Goodwill Package at participating Volkswagen dealerships. You must remain the owner of the vehicle at the time of activation in order to receive the benefits of the Goodwill Package.

For immediate inquiries please contact VW Owner Customer CARE

 

[Englando]

Seems like Monday is the last day for VW to deliver the goodwill debit cards, as that day marks exactly 4 weeks since the package was announced and people were able to sign up for it. I am really curious whether they will keep their promise or default. Yesterday evening, I went back to their confirmation e-mail and checked whether it says the cards will be MAILED within 4 weeks, or DELIVERED within 4 weeks. Delivered is the word. It puzzles me why VW waited for the very last moment to mail the cards all at the same time instead of sending them as soon as owners requested the package. So, on Monday, we shall see how good the will of VW really is.

Are we sitting there with our hand out much?


Sent from my iPhone using Tapatalk

 

[gloaming]

Driving highly toxic batteries is not my idea of safety.

Gasoline or Diesel comes from the ground, more natural.

Would you rather be a worker in a highly toxic battery producing facility or oil refinery ?

VW dealer I just visited said VW told them Goodwill Packages were mailed out this Wednesday.

Don't think gasoline and diesel are toxic eh? how about you try drinking some of each and report back to us on how you feel.

btw the metals found in batteries come from the ground as well

 

[dmarsingill]

I registered for the goodwill package on 11/6, which is 1 day short of 4 weeks ago and haven't seen anything from VWoA. When I called VWoA customer care today they said that they couldn't find my package information using the identifier that was in the confirmation email that I got.
The CSR was very polite and mentioned that it may be a logistical problem since they can't see goodwill requests before 11/9, mine was 11/6. She was able to register me again but it might be worth following up to check that registrations are actually in the system.

You might have registered, but the registration didn't start until the 9th. That is why the verbage states the ownership cut-off was the 8th.

Donald

 

[jettapenguin]

See above, the confirmation said that the cards were on their way

 

[ben2mx]

 

[Mark SF]

How many digits are in your confirmation number? VW has had 2 "signups" and both of them gave you a "registration number". The first signup was just to register you as an owner and the second one (where they asked your mileage) was for the "goodwill package".
I signed up for both. The first one gave me a 6 digit registration number.
When I signed up for the goodwill package, I got a longer registration number that consisted of my initials, then the signup date (20151109) and then a 4 (or more) digit number.

Have Fun!

Don

I got the longer registration number, like you describe, with initials, signup date (ends in 1106) then a 4 figure number. The e-mail also states thank you for registering for the goodwill package, etc.

I think what happened is that the site mistakenly went live early, then they took it down again until the 9th.

It remains to be seen whether this early registration is valid.

 

[Jeta Life]

Don't think gasoline and diesel are toxic eh? how about you try drinking some of each and report back to us on how you feel.

btw the metals found in batteries come from the ground as well

you've got to be kidding me, would you rather bathe in gasoline or battery acid ?

would you rather make batteries in China or Passats in Chattanooga ?

 

[redbarron55]

No, all TDI's are supercharged.

What! All TDIs are supercharged?

 

[Tornado TDI]

Got an e-mail from VW yesterday saying they wanted to send me to see the new Star Wars movie. :?

 

[Keith63]

Just Contacted VWOA, they confirmed my Goodwill Package was processed and I should have it no later than next week. I registered for the package on 11/09/2015.

 

[turbobrick240]

Getting far off topic here (but there's nothing on-topic to discuss, so whatever), but what in the world is this supposed to mean? Nothing about riding in any vehicle is 'natural', and what is pushing said vehicle makes almost no difference at all.

Just more useless blather. You're right, there's nothing particularly natural about any auto. The safety issue is laughable. Any car is a death trap under the right circumstances.

 

[Englando]

VW TDI goodwill package: Offers $500 Visa cards & $500 dealer credits to TDI ...

 

[Scratcher]

Got an e-mail from VW yesterday saying they wanted to send me to see the new Star Wars movie. :?

https://www.youtube.com/watch?v=x59BDg3CnhQ

 

[VernK]

Proper terminology: turbosupercharger

Yours
Vern

 

[csl223]

This was the email that I recieved on the 6th after signing off on the disclosures:
Bryan Halter,
Thank you for requesting the Goodwill Package and signing up to receive communications regarding the 2.0L TDI emissions issue.
Your registration code is ....
Volkswagen is committed to finding a remedy as soon as possible. We would like to emphasize that the EPA has noted that vehicles affected by this issue are legal and safe to drive, and we are working to develop a remedy that will meet the expectations of the government agencies.
Within 4 weeks you should receive your Goodwill Package materials. You will need these, along with additional verification items, in order to activate the Goodwill Package at participating Volkswagen dealerships. You must remain the owner of the vehicle at the time of activation in order to receive the benefits of the Goodwill Package.
For immediate inquiries please contact VW Owner Customer CARE

Well I stand corrected! I think Mark SF is correct that it went up by accident on the 6th, which makes sense as that was when the rumors started flying around. That stinks for you, I hope they can expedite your package a bit if they just registered you now!

 

[whitedog]

How many digits are in your confirmation number? VW has had 2 "signups" and both of them gave you a "registration number". The first signup was just to register you as an owner and the second one (where they asked your mileage) was for the "goodwill package".
I signed up for both. The first one gave me a 6 digit registration number.
When I signed up for the goodwill package, I got a longer registration number that consisted of my initials, then the signup date (20151109) and then a 4 (or more) digit number.

Have Fun!

Don

Then you get to go down to the dealer and finish registration?

Good thing they didn't make it complicated.

 

[Rico567]

Then you get to go down to the dealer and finish registration?
Good thing they didn't make it complicated.

They didn't. It took me around 4 minutes to fill out the online requisition, and the reason for taking the car to the dealer to finalize matters is pretty obvious. VW would have gone from cheating to moronic not to require tangible (i.e., the car itself) proof of ownership before handing out free money. If they hadn't, they would have had 100X the number of fraudulent requests to deal with.

 

[whitedog]

Uncomplicated would be go to the dealer and everything is done in one stop.

 

[ndmike88]

Just did a live chat with VW. My Goodwill Package should arrive no later than 12/10. I registered on 11/10.

 

[fredthe]

They didn't. It took me around 4 minutes to fill out the online requisition

In my case it was complicated, and involved two calls to them to see if they could get their IT folks to recognize that email address ending in something other than .com, .net, or .org were indeed valid. They were very polite and helpful, but I eventually registered using an alternate email address. What is interesting is that VW Credit has no problems with the same email address. Seems getting money is more important than handing out money

(I've got a domain in one of the "new" TLDs, which sometimes get's rejected by brain-dead web programming.)

 

[bowltr]

I signed up 11/7. 4 weeks from then is tomorrow. Email said: [FONT=&quot]Within 4 weeks you should receive your Goodwill Package materials[/FONT][FONT=&quot]
Notice the word should, does not say would. That to me means they are NOT committing to 4 weeks.
[/FONT]

 

[Rob_MacCara]

If you want to get a ticket (admission for two) you have to sign up quickly. Last movie they did sold out fast.

 

[haunruh]

Canadian Owner Credit Package

Just got this email from VWCanada:

=======================================

Dear Volkswagen Owner,

Volkswagen Canada would like to provide registered Owners of affected 2.0L TDI vehicles with a gesture of goodwill for your continued patience – a $1,000 Owner Credit Package that can be used at your Volkswagen Dealership towards vehicle care costs, accessories or other expenses related to your vehicle. Or, use up to half towards purchases anywhere credit cards are accepted. Also included – No-Charge 24-Hour Roadside Assistance for three years.

You will be able to register for your Owner Credit Package starting this Monday, December 7, 2015 at www.vwemissionsinfo.ca.

We will remind you on Monday to ensure you do not miss out on your package.
======== end of email message ========

... followed by 5 FAQs; emphasis is mine.