VW TDI goodwill package: Offers $500 Visa cards & $500 dealer credits to TDI owners

shovelhd

Veteran Member
Joined
Mar 26, 2014
Location
Western MA
TDI
2014 JSW
Must be province (or model) specific. It just took me to a page to enter my contact info, which I had already done previously.
I don't know how it is set up in Canada, but I gave my contact info when the site first opened, to be on a mailing list. I had to give it all up again when signing up for the goodwill program. However what I did was use the original reference number that I got when I signed up the first time.
 

nayr

Veteran Member
Joined
Mar 26, 2013
Location
Colorado
TDI
2014 Audi Q7
With the problems the HPFP's have been having they have zero probability of successfully proving that any aftermarket modifications are responsible for that specific failure.

The biggest risk is if they find gasoline in your fuel system, they will use that to deny the work.. This is why I keep all fuel receipts, if I find gas in my tank and VW denies repair, I will sue the filling station.

The only people with aftermarket tunes that I know of that got denied warranty work was those people whom had ECU failures after there ECU was removed, cracked opened, retuned, and then resealed.. I know of people with port tunes, that required no physical contact to the ECU, whom got an ECU replaced under warranty, and then promptly retuned for just the shop fee... With a dead ECU, If they did not physically modify your ECU when it was tuned, the only way to tell its been tuned is to repair the electronics first.

Now some dealers will try to deny anything, for any reason.. its best to avoid any such dealers, if possible... Find a dealer who sells aftermarket tunes, they tend to be more understanding of modified vehicles.

Use the $500 cash to buy a 2micron kit after they fix it, and worry no more.
 
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IndigoBlueWagon

TDIClub Enthusiast, Principal IDParts, Vendor , w/
Joined
Aug 16, 2004
Location
South of Boston
TDI
'97 Passat, '99.5 Golf, '02 Jetta Wagon, '15 GSW
The biggest risk is if they find gasoline in your fuel system, they will use that to deny the work.. This is why I keep all fuel receipts, if I find gas in my tank and VW denies repair, I will sue the filling station.
Except, one guru here has a customer who has mis-fueled his common rail with gasoline three times, HPFP is still fine. Seems that even wrong fuel isn't a guarantee of HPFP failure.
 

tedcousens

Member
Joined
Nov 4, 2012
Location
Marin County
TDI
2012 Jetta
according to KBB, my '12 Jetta TDI is worth just 9K now. It was worth 12K before the scandal. Any chance of some value being restored?
 
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Jeta Life

Veteran Member
Joined
Jun 5, 2015
Location
NJ & North Pocono
TDI
2009 Jetta TDI DSG Auto
according to KBB, my '12 Jetta TDI is worth just 9K now. It was worth 12K before the scandal. Any chance of some value being restored?
Value will be restored once VW comes up with a fix.
The value on these TDIs has plummeted such that there are some great buying opportunities for those with big balls.
These cars are not for the econobox crowd. Resale values have suffered.
Those who are even thinking about selling should try to wait it out about one year when a fix is announced.
VW engineers are working hard according to statements in the newspapers, we just don't see it and get impatient, sure that's human nature.
But I would not be surprised if VW came out with an innovation that will surprise us, end result being a as stock goes up, VW fixes all cars, dealers happy because they handle the fix, VW sells more cars, etc.
The dealer I spoke to yesterday said to hang on as that is all we can do, hang on.
It's not the end of the world, we all know what worse happenings could befall us, just be humble and hope for the best.
 

sbh1973

Well-known member
Joined
Aug 5, 2013
Location
North Carolina
TDI
2013 Jetta Sportwagen
We will all almost certainly be getting quite a bit more than the $1000.00 goodwill money. Whether you believe in the class action lawsuits or not doesn't much matter. If you own a 2009-2015 TDI, you will likely be getting $2000-$5000 back.

A few weeks ago I made the argument here that the class action is a slam dunk:

http://forums.tdiclub.com/showthread.php?p=4935520#post4935520

The same point is made here - this case is different:

http://www.autonews.com/article/20151203/OEM11/151209941/why-the-volkswagen-litigation-is-different

The "goodwill" money is designed to, of course, buy some goodwill, but more importantly to identify owners and get them into the dealership to have them fixed (the primary reason). And it may be a downpayment on an eventual settlement, limiting damages there - and the amount the plaintiffs' lawyers will take. My guess is up to half of owners will take advantage of it - at a cost of maybe $250 million at most, and less considering they'll be buying some VW parts. A pittance. And even if they settle the class action for $3000 per vehicle, the cost of compensating owners is only $1.5 billion. Add the lawyers take and VW is probably out-the-door on customer compensation for around $3 billion tops - about 1/7 of VW's cash on hand.

So, enjoy your goodwill money now - why not? But get ready for a much larger chunk of change down the road. Keep your car, get it fixed or not, and when it's all said and done, you're getting an after-the-sale rebate of at least $1000, and more likely $3000-$4000. If, as I suspect, I end up getting around $4000 back altogether, I'll have paid - OTD, including TTL - about $25000 for a fully loaded 2013 JSW TDI. Best deal I'll probably ever get on a car! Thanks VW!
 
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tedcousens

Member
Joined
Nov 4, 2012
Location
Marin County
TDI
2012 Jetta
Value will be restored once VW comes up with a fix.
The value on these TDIs has plummeted such that there are some great buying opportunities for those with big balls.
These cars are not for the econobox crowd. Resale values have suffered.
Those who are even thinking about selling should try to wait it out about one year when a fix is announced.
VW engineers are working hard according to statements in the newspapers, we just don't see it and get impatient, sure that's human nature.
But I would not be surprised if VW came out with an innovation that will surprise us, end result being a as stock goes up, VW fixes all cars, dealers happy because they handle the fix, VW sells more cars, etc.
The dealer I spoke to yesterday said to hang on as that is all we can do, hang on.
It's not the end of the world, we all know what worse happenings could befall us, just be humble and hope for the best.
love your optimism - maybe I can keep the car till the Tesla 3 comes out.
 

tedcousens

Member
Joined
Nov 4, 2012
Location
Marin County
TDI
2012 Jetta
We will all almost certainly be getting quite a bit more than the $1000.00 goodwill money. Whether you believe in the class action lawsuits or not doesn't much matter. If you own a 2009-2015 TDI, you will likely be getting $2000-$5000 back.

A few weeks ago I made the argument here that the class action is a slam dunk:

http://forums.tdiclub.com/showthread.php?p=4935520#post4935520

The same point is made here - this case is different:

http://www.autonews.com/article/20151203/OEM11/151209941/why-the-volkswagen-litigation-is-different

The "goodwill" money is designed to, of course, buy some goodwill, but more importantly to identify owners and get them into the dealership to have them fixed (the primary reason). And it may be a downpayment on an eventual settlement, limiting damages there - and the amount the plaintiffs' lawyers will take. My guess is up to half of owners will take advantage of it - at a cost of maybe $250 million at most, and less considering they'll be buying some VW parts. A pittance. And even if they settle the class action for $3000 per vehicle, the cost of compensating owners is only $1.5 billion. Add the lawyers take and VW is probably out-the-door on customer compensation for around $3 billion tops - about 1/7 of VW's cash on hand.

So, enjoy your goodwill money now - why not? But get ready for a much larger chunk of change down the road. Keep your car, get it fixed or not, and when it's all said and done, you're getting an after-the-sale rebate of at least $1000, and more likely $3000-$4000. If, as I suspect, I end up getting around $4000 back altogether, I'll have paid - OTD, including TTL - about $25000 for a fully loaded 2013 JSW TDI. Best deal I'll probably ever get on a car! Thanks VW!
are you talking VW's cost re: cars in America (488,000) or the world wide cost - many, many more cars: 11 Million?)
 
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MacBuckeye

Veteran Member
Joined
Nov 11, 2008
Location
North Carolina
TDI
2009 Jetta
Prognosis is a ruined ECM.

btw... the Roadside Assistance only starts after or when you actually get your goodwill package from the dealer. So even though you qualify and signed up online, the roadside assistance doesn't start yet. Only when you officially get your package. That's kind of bogus. If you qualify, you qualify. Why make owners wait 4 weeks?
 

Jeta Life

Veteran Member
Joined
Jun 5, 2015
Location
NJ & North Pocono
TDI
2009 Jetta TDI DSG Auto
love your optimism - maybe I can keep the car till the Tesla 3 comes out.

I have no doubt VW will come up with a fix.

Various potential scenarios:

Invention of a new NOX trap which will replace existing LNT, no retrofit needed.

Invention of a new converter either before or after the LNT along with a slight ECU flash.

Not knocking Tesla 3, great car but I would bet there's going to be a new trend in 3 years.
 

sbh1973

Well-known member
Joined
Aug 5, 2013
Location
North Carolina
TDI
2013 Jetta Sportwagen
are you talking VW's cost re: cars in America (488,000) or the world wide cost - many, many more cars: 11 Million?)
This is for the US, the most litigious society in the world (actually, I don't know if that's true, but my sense is American owners will make out better than most others - after all, we got the goodwill money first).

But no doubt, VW will be paying out to customers all over the world. And really, it can afford tens of billions. VW is a German national good - Berlin would never let it fail. Once VW is out of cash, the government will extend it a loan, or at least guarantee private loans. Even $2000 x 11 million is "just" $22 billion - a lot of money, sure, but spread out over several years, with some help from the German government if necessary - it's not impossible. Remember, this is company that did $225+ billion in revenue in 2014, with a $14 billion profit. It's hurting now, sure, but it can handle it.
 

IndigoBlueWagon

TDIClub Enthusiast, Principal IDParts, Vendor , w/
Joined
Aug 16, 2004
Location
South of Boston
TDI
'97 Passat, '99.5 Golf, '02 Jetta Wagon, '15 GSW
Doesn't VW already have a fix in place for Europe? And for all but the 1.6L TDI it's a software reflash. For the 1.6 it's a insert in the airflow that takes about 30 min to install. Unless I've missed something they'll be able to put this issue behind them in Europe pretty quickly.

Also, there was a story in last week's NY Times that said that there's a loophole in the emissions regs in the UK (maybe other Euro Zone countries, too), that allows the testing modes in the ECU that was initially flagged as illegal. So it seems that whether or not VW violated the law in Europe may also be called into question.

I think the worst of the press regarding this issue is already behind VW.
 
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IndigoBlueWagon

TDIClub Enthusiast, Principal IDParts, Vendor , w/
Joined
Aug 16, 2004
Location
South of Boston
TDI
'97 Passat, '99.5 Golf, '02 Jetta Wagon, '15 GSW
The Bolt? I saw it in Detroit in January. I'm not a GM fan, but it looked kind of cool. I also have to admit that the new Volt looks nice, but I don't see myself driving in scenarios that take advantage of it.
 

aja8888

Top Post Dawg
Joined
Dec 25, 2007
Location
Texas..RETIRED 12/31/17
TDI
Out of TDI's
I'm retiring at the end if this year (finally) as the oil business is in the tank and I am "over 65" and just plain tired of travelling to oil and gas projects. My 2014 Passat TDI will be "short listed" in 2016 (sold or given to a family member). It will have less than 30K on it when that happens.

We will go down to one main car: Wife's 2013 Hyundai Santa Fe as I can't tear it out of her possession and it only has 40K miles on it.

I plan to look at the new Volt as a secondary car. Can't justify a Tesla and no other small cars do anything for me. I did rent a Prius in West Texas recently (no other choice at the time) and wouldn't have one of those if you gave it to me.
 

ymerej

Member
Joined
Dec 15, 2010
Location
CA
TDI
13' passat tdi se dsg 15' a3 tdi dsg
So... Your going to sell your car or give it away with less than 30k, then have 1 main car, then get a second car??
Why not just keep the Passat?
 

Jeta Life

Veteran Member
Joined
Jun 5, 2015
Location
NJ & North Pocono
TDI
2009 Jetta TDI DSG Auto
I could just imagine the disappointing lack of road feel with any of these hybrids.
They don't inspire me enough with safety either. Humans were not meant to ride in battery operated cars, gasoline or diesel is more natural.
If I'm able to buy a new car right NOW I would get a gasser.
What I like with my diesel is the strength feel, the power.
Those hybrids or EVs while much quieter and smoother do probably reduce road fatigue a little. My solution to that is too just drive the diesel at 55 and listen to music and never mind the other idiots, that's what I do.
You get 50mpgs with TDI at about 55 to 60mph.
I get the feeling like a lot of people get worried about what the other drivers on the road perceive about slow drivers, but when I'm tired and not in the mood for speeding, I could care less.
Care less, drive slower sometimes that's all, that torque can get too addicting with the high speeds when I want the adrenaline rush but on a cold or wet day when you feel the arthritis, just take it easy.
 

b1jackson

Veteran Member
Joined
Dec 3, 2005
Location
Prince Edward Island, Canada
TDI
2012 Golf - Gone in BUYBACK. Replaced with 2015 Golf
Yes, I got them too but I don't think it's anything to do with a goodwill. I think it's just from my local dealer who I didn't buy the car from but they have me in their system for VW promotions. But this got me thinking of what feels like an awkward exchange....like a failed soliciting of a prostitite.

VW first offers us money - hey....pssttt. Here is $1000 for you know....stuff

We, the customer take offence. You bastards!! I'm not interested. I'm not a whore

VW - oh. sorry! *develops huge add campaign to say so

Day later...."so..you just want to go to the movie instead?"
 

CraziFuzzy

Veteran Member
Joined
Sep 1, 2011
Location
Jurupa Valley
TDI
'09 JSW (GoneBack) - replaced with '15 Azera and '16 Fiat 500e.
They don't inspire me enough with safety either. Humans were not meant to ride in battery operated cars, gasoline or diesel is more natural.
Getting far off topic here (but there's nothing on-topic to discuss, so whatever), but what in the world is this supposed to mean? Nothing about riding in any vehicle is 'natural', and what is pushing said vehicle makes almost no difference at all.
 

jettapenguin

Active member
Joined
Mar 31, 2009
Location
NH
TDI
2009 JSW - Blue
I registered for the goodwill package on 11/6, which is 1 day short of 4 weeks ago and haven't seen anything from VWoA. When I called VWoA customer care today they said that they couldn't find my package information using the identifier that was in the confirmation email that I got.

The CSR was very polite and mentioned that it may be a logistical problem since they can't see goodwill requests before 11/9, mine was 11/6. She was able to register me again but it might be worth following up to check that registrations are actually in the system.
 

Jeta Life

Veteran Member
Joined
Jun 5, 2015
Location
NJ & North Pocono
TDI
2009 Jetta TDI DSG Auto
Getting far off topic here (but there's nothing on-topic to discuss, so whatever), but what in the world is this supposed to mean? Nothing about riding in any vehicle is 'natural', and what is pushing said vehicle makes almost no difference at all.
Driving highly toxic batteries is not my idea of safety.

Gasoline or Diesel comes from the ground, more natural.

Would you rather be a worker in a highly toxic battery producing facility or oil refinery ?

VW dealer I just visited said VW told them Goodwill Packages were mailed out this Wednesday.
 
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assaultwagen

Well-known member
Joined
Sep 7, 2015
Location
fort hood Texas
TDI
2012 jetta sportwagen
A few pages back there was mention that a few people received their package the day after Thanksgiving. Can anyone confirm or deny this? If true, has anyone else received anything?
 

Rayzer

Veteran Member
Joined
Apr 19, 2012
Location
Redding, CT
TDI
2012 Golf TDI
A few pages back there was mention that a few people received their package the day after Thanksgiving. Can anyone confirm or deny this? If true, has anyone else received anything?
I don't know that any members here actually received anything yet - they mentioned hearing about someone while at the dealer, etc..

I haven't received anything and signed up early on the first day.. and am getting antsy not because I need $1000 right away, but because I'm trading my TDI in on a car I ordered months ago and the new vehicle is expected any day now.
 

csl223

Veteran Member
Joined
Nov 16, 2013
Location
Florida
TDI
2013 Beetle TDI, 6sp Manual
I registered for the goodwill package on 11/6, which is 1 day short of 4 weeks ago and haven't seen anything from VWoA. When I called VWoA customer care today they said that they couldn't find my package information using the identifier that was in the confirmation email that I got.
The CSR was very polite and mentioned that it may be a logistical problem since they can't see goodwill requests before 11/9, mine was 11/6. She was able to register me again but it might be worth following up to check that registrations are actually in the system.
I think you must be mistaken, the goodwill program went live on Monday Nov 9th.... There were rumors about it on the 6th but no official program yet from VW. If you signed up on the website at that time it was just to sign up for updates about a future recall, and you would need to go through again... Did you sign off on the disclosures and enter info such as your mileage?
 

Scratcher

Veteran Member
Joined
Jan 19, 2011
Location
Grand Rapids MI
TDI
2004 TDI BEW Wagon
Strange isn't it that the GM, Honda and Ford cheat issues were never "sensationalized" like the VW cheat. Why is that? I never heard of them hitting the news.
Media is much more widespread now with high speed internet etc. News travels just below the speed of light now
 

IndigoBlueWagon

TDIClub Enthusiast, Principal IDParts, Vendor , w/
Joined
Aug 16, 2004
Location
South of Boston
TDI
'97 Passat, '99.5 Golf, '02 Jetta Wagon, '15 GSW
Did you own one of those cars when the cheat was discovered? If not, that's probably why you don't remember. If you ask people who don't drive VWs about this cheat I bet more than half of them won't know what you're talking about.
 

soot1

Veteran Member
Joined
Nov 6, 2009
Location
Houston, TX
TDI
Currently none. Formerly: 2010 VW Jetta TDI 6M, 1993 Dodge Ram W250 Cummins 5M 4WD, 1990 VW Jetta Diesel 5M, 1986 VW Jetta Diesel 5M, 1980 VW Uabbit Diesel 4M. Currently driving 2018 Toyota 4Runner SR5 4WD.
I don't know that any members here actually received anything yet - they mentioned hearing about someone while at the dealer, etc..

I haven't received anything and signed up early on the first day.. and am getting antsy not because I need $1000 right away, but because I'm trading my TDI in on a car I ordered months ago and the new vehicle is expected any day now.

Seems like Monday is the last day for VW to deliver the goodwill debit cards, as that day marks exactly 4 weeks since the package was announced and people were able to sign up for it. I am really curious whether they will keep their promise or default. Yesterday evening, I went back to their confirmation e-mail and checked whether it says the cards will be MAILED within 4 weeks, or DELIVERED within 4 weeks. Delivered is the word. It puzzles me why VW waited for the very last moment to mail the cards all at the same time instead of sending them as soon as owners requested the package. So, on Monday, we shall see how good the will of VW really is.
 
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