VW recalls 09'-10 DSG's

Elfnmagik

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Yeah, I had a '07 Sorento prior to my VW. Only thing I didn't like was the wallowy suspension and the trans. shifted around way too much, but the motor and fit and finish was solid. Definitely would buy from either again.
 

joetdi

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As of right now there is no info on what you do for the recall. And for now it includes some 09-10 cars. In the future this may include earlier years as I am told. As far as removing the mechatronics unit it is a piece of cake. Just today I installed a unit on a 08 Jetta but, not for the reasons talked about here in this recall. To date I have installed a little over 2 dozens of these units since 2006. Only 2 of these cars failed to move and had to be towed. One was the owner's son.

There are two defects that are causing most of the problems with these transmissions. One that is causing the studder when upshifting and the other the odd behavior once moving at low speeds. There was also issues with a loud noise coming from the bell housing and this was the spring clip that holds the clutches in the trans were falling off. These were issues that were present before the public received the cars for the most part.

The new mechtronics units have to come from Germany and it often can take a while as some are on backorder.
 

securityguy

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So Joe, is the "fix" a permanent fix for these cars and any words of wisdon for those of us that have the recall?
 

Second Turbo

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Removed Mechatronic Disposition?

joetdi: > The new mechtronics units have to come from Germany
> and it often can take a while as some are on backorder.


What's the disposition of the removed units?

If not scrapped at the shop, and sent back to VW, is it
supposed that any will be refurbished and used to fix
cars brought in later during the recall?
________
Tempted to wait for the dry plate DSG before trading
in our 200K 2003, but the next tranny gen is apt to
have its own teething issues.
 

Migh69

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Just spoke with a rep at the vw 1 800# and she told me that there was a bad lot of parts of temp sensors and just those cars are being recall which received the bad parts. Wonder if this could be true?

I own a 09 jetta with the dsg transmission.
 

frugality

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Migh69 said:
Just spoke with a rep at the vw 1 800# and she told me that there was a bad lot of parts of temp sensors and just those cars are being recall which received the bad parts. Wonder if this could be true?

I own a 09 jetta with the dsg transmission.
I'd tend to believe it, given that I've worked in the auto industry. It wouldn't surprise me at all to find that they'd narrowed down the problem to a certain batch of sensors, and that it was known exactly which vehicles they went into. With everything being barcoded these days, and given that everything is sent JIT (just in time), not stockpiled in warehouses, these things really can be tracked down relatively easily.
 

joetdi

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securityguy said:
So Joe, is the "fix" a permanent fix for these cars and any words of wisdon for those of us that have the recall?
Until I see the instructions for the procedure I can't give any pointers here. It will depend on what you're told to do. For instance, if all the fluid is to be drained and you are even close to the 40K mark I would ask to have the filter changed and now VW just saved you a lot of money for the DSG trans service. All you would have to pay for is the filter and the install of it. The fluid which is most of the cost would be free.

Another guy was asking about the units and the reman issue of them. I don't know what will be done with the old units but, everyone I received was not a reman unit so far.
 

Babe

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joetdi said:
Until I see the instructions for the procedure I can't give any pointers here. It will depend on what you're told to do. For instance, if all the fluid is to be drained and you are even close to the 40K mark I would ask to have the filter changed and now VW just saved you a lot of money for the DSG trans service. All you would have to pay for is the filter and the install of it. The fluid which is most of the cost would be free.

Another guy was asking about the units and the reman issue of them. I don't know what will be done with the old units but, everyone I received was not a reman unit so far.
Hi
I was told today that notices are being sent next week. And that a flash update was also in the work with the recall too.

Babe
 

securityguy

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Awesome...another reason to wait until a month or so after the letters arrive so, number 1 - you are not the first and, number 2 - it gives VW a chance to "modify" the DSG TCM software too;)
 

Dooglas

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securityguy said:
Kia and Hyundai (same company) build great cars today and I wouldn't hesitate to buy one myself...and with twin 15-year old boys...I may be buying two:eek:
Kia and Hyundai are not the same company. Kia Motor Corporation had a long time marketing and production agreement with Ford. For the past ten years Hyundai has owned an interest in Kia. I believe their present share is 35 or 40%.
 

Babe

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Hey anyone who gets "the letter" please post ASAP please post it.
this is bugging me.
thanks
 

Dr. Piech

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I have found this DSG Love/Hate Fest forum post to be of interest, since I am considering a DSG when we finally get around to getting a TDI wagon of some sort in the 2010s. I consider myself to be a die-hard manual transmission guy, but a variety of medical issues is making my clutching more difficult.

Anyway, I just returned from a 2 week vacation up in Alaska, where we had a rental 2007 Ford Focus with an automatic transmission (OMG, what a POS...our 10-year-old Passat felt like a brand new luxury car when I got home). What annoyed me most was the fact that driving in the mountains with the cruise control on, the car could not hold a steady speed on the downhill grades (requiring me to brake all the time and disengage the cruise control). One question I have is: does a TDI with DSG have that same problem too? Our manual transmission Passat cruise control is always rock-steady, no matter what the terrain.

I was also somewhat surprised to learn that for me, driving an automatic was almost more difficult in a way than driving a manual -- the need to continually apply pressure on the brake while stopped in urban traffic got to be annoying (I like to shift into neutral while stopped and give my foot a break instead of a brake). Maybe it was the ****ty pedal geometry in the Focus...but anyway, now I'm seriously wondering if getting a DSG is really going to make my driving any easier. A manual will certainly save us $$ at the point of purchase and in the future with maintenance costs...
 

frugality

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The 'creep' you describe when stopped is inherent to slushbox automatics. When the automakers started making CVT transmissions, they didn't have this 'creep', and people didn't like it. So they built a little 'creep' into the CVTs. People wanted to be able to just let their foot off the brake to inch up a little closer at a light, in a traffic jam, in a drive-thru, etc.

Do DSG's have this built-in 'creep'?

Sounds like your expectations have been predetermined by your manual-trans driving, Dr. Piech. I'd make sure I spent some time in one before buying. I've seen the green-leafed Jetta at my dealer yet, but have never gone on a test ride in it.
 

SportWagenFan

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Volkswagen Group of America Announces Customer Service Program

HERNDON, Va., Aug. 28 /PRNewswire/ -- Volkswagen Group of America, Inc. (VWGoA) today announced it would initiate a new customer service program to address concerns raised by its customers with certain Direct Shift Gearboxes (DSG((R))) in Volkswagen and Audi models, and to affirm its confidence in the sophisticated technology represented by those components. "Safety, customer satisfaction, quality and long-term reliability are top priorities at Volkswagen and Audi. We have been studying the symptoms customers have reported, and are working closely with the NHTSA," said Stefan Jacoby, president and CEO, VWGoA. "We listened to our customers' concerns, and are taking action to address them. We are focused on taking all the appropriate actions to ensure the complete satisfaction of our existing customers."
This new comprehensive service program affects a limited number of model years 2007-2009 Volkswagens and Audis. Covered models are the Volkswagen R32, Jetta, Jetta SportWagen, GTI, Eos, as well as Audi A3 and TT.
Some customers have reported transmission performance issues under certain driving conditions. This was due to a faulty component inside the Mechatronic unit within a limited production range. VWGoA will repair or replace the components in the transmissions of approximately 43,000 Volkswagens and 10,300 Audis at no charge to the vehicles' owners. Additionally, VWGoA will reimburse customers who have had this repaired at their own expense.
The company has begun increasing the parts supply to expedite this customer service program. As the parts become available, owners of the affected vehicles will be contacted to schedule an appointment at their dealer. The company will make loaner vehicles available at no charge.
In the meantime, owners who may have experienced problems with their transmissions are requested to contact their dealers or the Audi/Volkswagen toll-free customer service numbers (see below).
This new customer service program is unrelated to a voluntary safety recall that VWGoA announced August 20. Under that recall, VWGoA is replacing a faulty temperature sensor in a separate and smaller group of vehicles. (The earlier action addresses a potential for a faulty temperature sensor to cause the transmission to shift into neutral while the vehicle is being driven.)
The company will extend its New Vehicle Limited Warranty to cover the DSG((R) )transmissions affected by the customer service program and the voluntary safety recall. This extended warranty is for 10-years/100,000-miles, transferrable to subsequent owners.
VWGoA is confident these actions will address issues noted by owners of the affected Volkswagen and Audi models. The DSG((R)) gearbox is an industry leading technology that combines the fuel economy of a manual gearshift with the automatic shifting capacity of an automatic transmission.
Customers who have questions or concerns should call the Volkswagen Loyalty Center at 1-800-444-8982 or the Audi Customer Relations Campaign Help Line at 1-800-253-AUDI (2834).


SOURCE Volkswagen Group of America, Inc.
 

Dooglas

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securityguy said:
Thanks guys...sounds like dooglas owes me an apology:eek:
As far as I can tell, what I said before is accurate (see below). Are there product development links between Hyundai and Kia? I would say so. Does Hyundai have a financial stake in Kia? Yes. Does Hyundai assert some control over Kia through its partial ownership? Possible. Are they really one company with Kia only serving as a marketing name? Not from what I read.
_______________________________________________

Kia Motors is South Korea's second largest automobile manufacturer with headquarters in Seoul, South Korea, 38.67% owned by the Hyundai Kia Automotive Group.[1] Its CEO is Chung Eui-sun. The American arm is Kia Motors America. On October 20, 2006, Kia Motors America formally hosted a groundbreaking ceremony for its first U.S. assembly plant in West Point, Georgia, at an initial cost of over $1 billion. Since 2005, Kia has started to focus on the European market and is currently one of the UK's fastest growing car companies and had various other successes in the European market. (Wikipedia)

History - According to Kia Motors, the name "Kia" derives from the Sino-Korean words ki ("to come out") and a (which stands for Asia), it is roughly translated as "arise or come up out of Asia" or "rising out of Asia".[2][3]
South Korea's oldest car company, Kia was founded in 1944 as manufacturer of steel tubing and bicycles. In 1952, Kia changed its name from Kyungsung Precision Industry,[4] and later built motorcycles, trucks and cars. Starting in 1986, in partnership with Ford, Kia produced several Mazda derived vehicles for both domestic sales in South Korea and exports into other countries. These models include the Pride (based on the Mazda 121) and Avella, which were sold in North America and Australasia as the Ford Festiva and Ford Aspire.
In 1992, Kia Motors America was incorporated in the United States. The first Kia-branded vehicles in the United States were sold from four dealerships in Portland, Oregon in February 1994. Since then, Kia expanded methodically one region at a time. Dealers in 1994 sold the Sephia, and a few years later the United States line expanded with the addition of the Sportage.
However, Kia's bankruptcy in 1997, part of the Asian financial crisis, resulted in 51% of the company being acquired in 1998 by South Korean rival Hyundai Motor Company, outbidding Ford Motor Company which had owned an interest in Kia Motors since 1986.[5] Subsequently, however, Hyundai has divested some of its ownership of Kia Motors[6], and currently Hyundai Kia Automotive Group owns about 38% of the company. (Wikipedia)
 
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jasonTDI

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Still does no good for the people past 100K that are experiencing these issues. Yes, they cannot warrant them forever but if the car is that new it still should be covered regardless of the miles because of design or manufacturing defect.
 

Jim1977

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Dooglas said:
As far as I can tell, what I said before is accurate (see below).
It may be accurate as far as it goes, but it is not so simple.

"The Hyundai Kia Automotive Group also refers to the group of affiliated companies interconnected by complex shareholding arrangements, with Hyundai Motor Company regarded as the de facto representative of the Group. It is the second largest South Korean Jaebeol or conglomerate after Samsung Group and was previously known as the Hyundai Motor Group."

In S. Korea, the chaebols have complex inter-relationships, sort of like a family. Hyundai is the head of the family.
http://en.wikipedia.org/wiki/Hyundai_Kia_Automotive_Group
 

Plus 3 Golfer

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jasonTDI said:
Still does no good for the people past 100K that are experiencing these issues. Yes, they cannot warrant them forever but if the car is that new it still should be covered regardless of the miles because of design or manufacturing defect.
Do we know that yet? VW's statement of the comprehensive repair program does not specifically limit the repair of 2007-2009 cars having performance issues to cars having less than 100k miles. VW "will repair or replace the components in the transmissions of approximately 43,000 Volkswagens and 10,300 Audis at no charge to the vehicles' owners." I sure hope VW fixes all "existing" problems regardless of miles.
 

wjdell

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Babe said:
Do they have to pull the trans to replace this sensor. I hope not.

anyone know

Babe
that sensor on a 06 is easy to switch - no fluid change would be needed - a failure like this is not serious
 

Babe

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From what was announced today am I correct to say sort of in so many
words 2 recalls 43k and the 13500 too?
To me it sounds like my car could have more than the temp
sensor issue
 

Dooglas

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Jim1977 said:
It may be accurate as far as it goes, but it is not so simple.
Agreed. I won't claim to understand the internal relationships among industrial groups in Korea, but to me this appears to have some relationship to the VW situation. Porsche certainly owns a substantial share of VW and the two companies have close historic and current ties. Having said that, it would be inaccurate to refer to them as a single company.
 

securityguy

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Dooglas, I think its best if we steer clear of who owns who and what relationships exist between who and who and just stick to the topic...after all Porsche tried to unsuccessfully take over VW (which backfired) and now VW may take a controlling interest in Porsche since they are doing much better financially. Funny how things work;)

Historic ties...yes...close...NO!
 

DoctorDawg

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Dr. Piech said:
What annoyed me most was the fact that driving in the mountains with the cruise control on, the car could not hold a steady speed on the downhill grades (requiring me to brake all the time and disengage the cruise control). One question I have is: does a TDI with DSG have that same problem too?
While I haven't yet had occasion to descend any really steep mountains, I can say that in reg'lar hilly ole Appalachian country my cruise control performs flawless both up and downhill.

And yes, after years and years of driving a mantrans, an auto takes some getting used to. I liked tuh put a dent in the floorboard of my '09 from stompin' on the clutch pedal that wasn't there....

Over the last 5K miles or so I've really gotten into the spirit of the DSG, with Tiptronic and Sport mode and all, blending my use of D, S, and Tip pretty seamlessly to get the best performance. Starting from a dead stop I'm almost always in S for the first three gears, then switch to D. If I know I'm not going to be accelerating above 45 MPH for a while I flip into Tip, to block the low-speed shift into 6th and avoid lugging. Cruising at speed, or rolling to a stop, I'm in D. It takes a while to get used to, but once you do it is really nice to have whatever degree of control you want.

Now if I could just get my left foot to hold still....
 
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securityguy

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DD - I am doing the exact same thing as you described and having a BLAST driving this car! No reason to "baby" the DSG...have fun with it...that's what it was designed for:D
 
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