srs5694
Veteran Member
In late September, I placed an order with Coastal VW in Massachusetts for a white/beige VW Golf TDI SE with both the lighting package and the driver assistance package. I was told it would take 8-12 weeks for delivery. Up to about two weeks ago, the dealer was sticking to a "mid-December" estimated delivery date, despite the fact that the car hadn't budged in their order tracker from the initial "order placed" status (whatever it's technically called).
A couple days ago, the dealer called and said that the car would be delayed by three more months. The song and dance I was given was that VW wasn't yet building Golfs with the driver assistance package. (I'm highly suspicious of that claim, since I'm pretty sure I've seen reports of such cars on this and other forums.)
Needless to say, I'm quite frustrated -- enough that I've more-or-less decided to cancel the order, buy something else entirely, and never set foot in a VW dealership again. I feel like I've been lied to, or at least that VW is so incompetent that it can't manage its order systems, or maybe communicate clearly to its dealers. If anybody has any suggestions for how to light a fire under VW to get me my car in the next month or so, though, I'd love to hear it.
I'm mostly just venting. In case I get something else, though, thanks to everybody who's posted useful information!
A couple days ago, the dealer called and said that the car would be delayed by three more months. The song and dance I was given was that VW wasn't yet building Golfs with the driver assistance package. (I'm highly suspicious of that claim, since I'm pretty sure I've seen reports of such cars on this and other forums.)
Needless to say, I'm quite frustrated -- enough that I've more-or-less decided to cancel the order, buy something else entirely, and never set foot in a VW dealership again. I feel like I've been lied to, or at least that VW is so incompetent that it can't manage its order systems, or maybe communicate clearly to its dealers. If anybody has any suggestions for how to light a fire under VW to get me my car in the next month or so, though, I'd love to hear it.
I'm mostly just venting. In case I get something else, though, thanks to everybody who's posted useful information!