I've been watching this thread since day one. I am from the group of folks who feel cheated and angry. I'll never buy another VW. So you know, I worked as a mechanic for VW and Audi for many years. What amazes me are those here who are apologists for VW. There is no two ways about it. If you bought your car new, they lied to you and took an extra (approx TDI cost) $5,000 of your money and they laughed all the way to the bank. How you can think this is OK is beyond my ability to comprehend.
Finally, I would like to point out. If a person commits murder there are different degrees. A crime of passion, where the murderer is enraged and loses his senses, becomes momentarily crazy is the end of the spectrum by which the courts give some understanding and leniency. But, the most severe of murder sentences are the cold blooded, premeditated criminals. "Premeditated" crime is the key word here as those who will premeditate in advance and carry out their crime in the future will full knowledge of what they are doing, are criminals who have no conscience, no remorse. We call these people psychopaths, these people are the ones that are locked up, never to be trusted in society. What you have in the VW management that executed this fraud is exactly this behavior. It is premeditated crime that stole your money and continued with this crime year after year. How or why you feel you can trust them or even consider another VW is boggling to me. These are not people of conscience who want to "win your trust", they are scared, they can see they may have destroyed this company to the point of bankruptcy and when they say they want your trust back, they want more of your money is what they want. They want your money to save their own asses and then they can be in a good position to carry on with cheating you once again (they'll just be smarter about not getting caught).
The only way there will be real change at VW is if/when they go bankrupt and the German government requires the entrenched "good 'ole boys" all must leave.