VCDS K1 K2 NOT SUPPORTED

[yoda254]

Having some issues trying to get my micro can to scan my 2014 passat tdi. Its second hand that I bought a few years ago and never had a problem until now. Its been updated to version 22.3.1. and I have redownload it several times. It asked me to test and i go threw the processes but says k1: not supported k2 not supported and i cant do anything else. Anyone know of any solutions to get it working again?

Port status: ok
usb library version 030207
usb driver version 021000
interface found!
Type- ross- tech ucan-h
version 1.21
status: ready
k1 : not supported
k2 not supported
can: ok

 

[Mozambiquer]

Having some issues trying to get my micro can to scan my 2014 passat tdi. Its second hand that I bought a few years ago and never had a problem until now. Its been updated to version 22.3.1. and I have redownload it several times. It asked me to test and i go threw the processes but says k1: not supported k2 not supported and i cant do anything else. Anyone know of any solutions to get it working again?

Port status: ok
usb library version 030207
usb driver version 021000
interface found!
Type- ross- tech ucan-h
version 1.21
status: ready
k1 : not supported
k2 not supported
can: ok

Its a micro can, k1 and k2 aren't supported on that interface, just can, which looks to be working.

 

[Vince Waldon]

By all accounts Ross Tech provides great support for registered users... reach out to 'em directly with the full scan?

 

[yoda254]

Feel like a idiot. I just needed to hit save and then go back to scan. Thanks for your input anyway.

 

[740GLE]

By all accounts Ross Tech provides great support for registered users... reach out to 'em directly with the full scan?

if it was bought second hand i believe they need to reregister the device to the new owner to receive support.