Like I've said before, I'm just not that kind of person lol. I love cars, I don't mind driving a "POS" for a few days and I'm way too easy going to make a thing out of it. But after 5 months... haha. The store is TINY so I have an Enterprise rental, they didn't even have a loaner car to give me. Enterprise had ONE CAR the first time I went, they turned like 3 different people away before I got to the counter, I was nervous already! That was the Mustang that I took back in exchange for this RAV4. After I saw the burn holes in the seat and the cigarette smoke smell in the rav4 I asked if there was anything else I could have and they offered something even worse, so I went w the Rav4. I asked the RCM supervisor if this new store that they're trying to transfer me to would be able to put me in a real loaner, we'll see what happens. As far as what I'd like in a rental/loaner, I would really like to have the features of my vehicle- heated seats, HIDs (rav4 has terrrrrible LED headligjts), auto open/close hatch, and it may be a stretch but AWD/4WD. Even typing it out I feel like a pretentious douche but I don't think I'm asking for too much at this point. Idk, maybe I am...I'd have given them one week, after which I'd have demanded something equivalent. At the least they should have put you in a Lexus RX, or another Touareg.
The times I've taken my used, CPO Cadillac ELR in for service they gave me an XT5 (meh) and CT6 (nice) loaner. If they had tried to put me in a Sonic I would have asked if they were out of their minds.