TURBO: Please report NMS turbo failures here. [not a discussion thread!]

anikiri

Member
Joined
Jul 30, 2013
Location
Canada
TDI
2013 Passat TDI
Miles on car at failure: 41000 km
Build date: February 2013
Corrective actions from dealership: Replaced Turbo
Outside air temps at failure: No failure, but turbo whining. Live in Canada.
Failure warning signs, if any:Whining, clattering, whistling, and churning.
Warning lights on dash/MFI: No Codes
Problems since replacement: None
Repair time: 5 days
Any dealer divulged info on other incidents involving other failures: Was told there were problems with this turbo. Nothing more.
Did the dealership perform all maintenance and on schedule: No
If not dealership, what oil was used/miles on oil: Total Ineo LL (15k km), Total Ineo LL (28k km), LiquiMoly TopTec 4200 (40k km)
Are you the original owner of the car: Yes
Did you baby your car or not: Yes
Do you interrupt DPF regenerations: No
How long is your daily commute: 2 hours highway
Transmission (DSG/auto or manual): DSG
Failed turbo part number (if known): unknown
Replacement turbo part number (if known): unknown
 

Lee-N3LPJ

Member
Joined
May 4, 2014
Location
Uniondale , Pa
TDI
2012 Passat
Turbo Failure

73,000 Miles
?/ 2012
replaced turbo and many other parts plus hoses and oil change
Temp was 75-80
loss of power plus glow plug light and engine service light
no problems since repair
time was 16 days for repair
dealers had done all the maintenance
dealer looked at the car and told me VW would cover all costs and only that he had done this repair before
I am the second owner: I bought it last may with 53,000 miles
I don't baby this car but I won't drive it on certain roads, I live in the country
I don't know anything about regeneration
Trans is dsg
My daily commute is 225 miles, it takes abut 1 1/2 hours each way. I do drive fast on the highways only, about 80 mph.
I don't know any part numbers
 

DaveTC

Well-known member
Joined
Sep 14, 2013
Location
Minneapolis, MN
TDI
2013 Passat TDI SE
Miles on car at failure: 16550
Build date: 12/2012
Corrective actions from dealership: new turbo, DPF, oil, oil line, oils system flush
Outside air temps at failure: 20 deg F
Failure warning signs, if any: turbo whine for 2 months - subtle - sounded like alternator noise over radio @ 1500 to 2000 RPM, except noise remained when radio powered off
Warning lights on dash/MFI: lost power and glow plug light, P0299 DTC
Problems since replacement: just replaced, works fine
Repair time: 1 day
Any dealer divulged info on other incidents involving other failures: No
Did the dealership perform all maintenance and on schedule: Yes
If not dealership, what oil was used/miles on oil: N/A
Are you the original owner of the car: yes
Did you baby your car or not: no
Do you interrupt DPF regenerations: sometimes
How long is your daily commute: 10 miles each way
Transmission (DSG/auto or manual): DSG
Failed turbo part number (if known): not known
Replacement turbo part number (if known):unknown (03L-253-056-QX on invoice)
 
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jhinsc

Veteran Member
Joined
Jun 29, 2014
Location
Coastal SC
TDI
2014 Passat TDI SEL Premium
Warranty extended to 2014 Passat.
I asked for the turbo warranty for my new 2014 Passat and I got it; Here is a copy of the email;
Good morning Mr. "Paulie", (I changed my last name : )

I would like to thank you for the information request and to also supply an answer to your question. I researched your concern and found out that VW is going to extend the warranty on the turbo of your vehicle for 01.29.2024 or 120,000 miles whichever occurs first. This warranty extension is posted to your VIN on the VW dealer page so any VW dealer can access this information to display the Turbo warranty extension. Please see me with any questions.

Thanks,
Chris Lange
Service Director
Suburban Imports of Troy
Suburban Hyundai of Troy
Suburban Infiniti of Troy
clange@suburbancollection.com
248.519.9503

Hi VW, The 2014 Passat car I bought from you, has an engine code of CKRA, and was built in NOV 14th of 2013. I heard the 2012 and 2013 passat's are getting an extended warranty for the emission controls part that covers the turbo. Will my 2014 passat get that extension? Here i a copy of the article; Turbocharger Limited Warranty Extension VWP-14-04.

FYI - I tried this too, but my build date was March 2014, and I was told via email response the extended warranty didn't apply to my VIN. The letter said when defects are found they are isolated to time and place of manufacture, and apparently mine didn't fall into those parameters. So I assume the fix was found and applied by the date my car was built - HOPE SO!
 

Passatman

Member
Joined
Nov 29, 2014
Location
Michigan
TDI
'12 Passat SE, 6M
My First Turbo Failure (1 of 2)

Date of Failure: 12/12/12
Miles on car at failure:11,962
Build date:02/14/12
Corrective actions from dealership:Replace Turbo
Outside air temps at failure:10 degrees F
Failure warning signs, if any:Sudden loss of power pulling from stoplight
Warning lights on dash/MFI:Glowplug light
Problems since replacement:SECOND TURBO FAILURE
Repair time:2 Days
Any dealer divulged info on other incidents involving other failures:None
Did the dealership perform all maintenance and on schedule:Yes
If not dealership, what oil was used/miles on oil:
Are you the original owner of the car:Yes
Did you baby your car or not:Yes, a little bit
Do you interrupt DPF regenerations:Try not to when I notice them going
How long is your daily commute:22 miles each way
Transmission (DSG/auto or manual):Manual
Failed turbo part number (if known):
Replacement turbo part number (if known):03L-253-056-E

Dealer said they had heard of a few, but not to worry, I just got a defective one. This one should be OK.
 
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Passatman

Member
Joined
Nov 29, 2014
Location
Michigan
TDI
'12 Passat SE, 6M
My Second Turbo Failure (2 of 2)

Date of Failure: 5/5/14
Miles on car at failure:37,729
Build date:02/14/12
Corrective actions from dealership:Replace Turbo
Outside air temps at failure:40 degrees F
Failure warning signs, if any:Sudden loss of power pulling from stoplight, was 19 miles into 22 mile commute.
Warning lights on dash/MFI:Glowplug light
Problems since replacement:ECU reflash (11/20/14) due to P2201 Nox Sensor fault
Repair time:2 Days
Any dealer divulged info on other incidents involving other failures:Said that VW has a new part number and recognizes failures.
Did the dealership perform all maintenance and on schedule:Yes
If not dealership, what oil was used/miles on oil:
Are you the original owner of the car:Yes
Did you baby your car or not:Yes, but less after the first turbo replacement
Do you interrupt DPF regenerations:Try not to when I notice them going
How long is your daily commute:22 miles each way
Transmission (DSG/auto or manual):Manual
Failed turbo part number (if known):03L-253-056-E
Replacement turbo part number (if known):03L-253-056-QX
This time I got a copy of all of the handwritten tech notes from the dealer, 14 pages of stuff. The cashier said they usually don't give that out, so I asked her if she was saying that they refused to give it to me. I even offered to pay for the copies. Needless to day, I was not pleasant with anyone at the dealership, but got my copies. The service writer from the first time my turbo failed quit, so I had a new writer who was more interested in getting the loaner back than explaining anything concrete even after I told him I filed a complaint with VW. VW verified the car was fixed and that was it. After several emails and phone calls with non english speaking people, and after I asked for a lifetime warranty on the turbo and emissions system, they offered 12,000 more on the replacement turbo, that's it. I declined.
This is my first VW, and my first diesel. I doubt I will buy a VW again.
 

Passatman

Member
Joined
Nov 29, 2014
Location
Michigan
TDI
'12 Passat SE, 6M
The way my dealer explained it to me is that only two parts are covered under this extended warrant, the turbo itself and the exhaust flap. I thought I got an extended emissions warranty too, but I guess this is not the case.
 

bshockme

New member
Joined
Jan 23, 2014
Location
NKC MO
TDI
2014 Passat SE TDI
Mine Went Last Week

Date of Failure: December 29
Miles on car at failure:28051
Build date:10/24/2013
Corrective actions from dealership:Replaced Turbo, Associated Oil lines, bolts, gaskets, changed oil, updated ECM to 23N5, also replaced an DEF injector nipple they found broken during repair
Outside air temps at failure:28
Failure warning signs, if any:Turbo began to whine as boost built, stopped driving and had towed before catastrophic failure
Warning lights on dash/MFI: none
Problems since replacement: none so far
Repair time: 4 days (over New Years Day, so 3 days really)
Any dealer divulged info on other incidents involving other failures: They didn't say
Did the dealership perform all maintenance and on schedule: Yes
If not dealership, what oil was used/miles on oil:
Are you the original owner of the car: Yes
Did you baby your car or not: No, I didn't drive it hard though
Do you interrupt DPF regenerations: Twice that I am aware of, I try not to
How long is your daily commute: 35 miles each way
Transmission (DSG/auto or manual): DSG
Failed turbo part number (if known): Unknown
Replacement turbo part number (if known): 03L-253-056-QX
 
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Hoosierine

Member
Joined
May 6, 2012
Location
Ann Arbor, MI
TDI
2012 Passat TDI SEL Premium
Date of Failure: 1/7/15
Miles on car at failure: 46,700
Build date:
Corrective actions from dealership:Replace Turbo
Outside air temps at failure:15 degrees F
Failure warning signs, if any: High pitch whistle, loss of power pulling out of gas station
Warning lights on dash/MFI:Glowplug light
Problems since replacement:
Repair time:Saying 2 Days
Any dealer divulged info on other incidents involving other failures:
Did the dealership perform all maintenance and on schedule:Yes
If not dealership, what oil was used/miles on oil:
Are you the original owner of the car:Yes
Did you baby your car or not: Yes and No, I drive it daily, but monitor for regens
Do you interrupt DPF regenerations:Try not to when I notice them going
How long is your daily commute:28 miles each way, 80% HWY
Transmission (DSG/auto or manual): DSG
Failed turbo part number (if known):
Replacement turbo part number (if known):

Had my car towed to the dealer last Wednesday, Today was the first time they could look at it. Just told me that it was the turbo, will update with more information when i get it. Told me another two days to replace.

Anything i should be on the look out for?
 
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iantryinit

Active member
Joined
Sep 7, 2013
Location
Canada
TDI
2009 Jetta TDI, 2013 Passat TDI
Date of Failure: Jan 10,2015
Miles on car at failure:30,xxxkm
Build date:
Corrective actions from dealership:Replace Turbo
Outside air temps at failure:-28C
Failure warning signs, if any:Sudden loss of power
Warning lights on dash/MFI:Glowplug light, chk eng
Problems since replacement:Still at dealer
Repair time:4 days and counting
Any dealer divulged info on other incidents involving other failures:None
Did the dealership perform all maintenance and on schedule:Yes
If not dealership, what oil was used/miles on oil:
Are you the original owner of the car:Yes
Did you baby your car or not:no
Do you interrupt DPF regenerations:possibly. Wifes
How long is your daily commute:40km each way
Transmission (DSG/auto or manual):DSG
Failed turbo part number (if known):
Replacement turbo part number (if known):

will fill out rest when get car back. Did make the "radio/alternator whine noise" like stated above earlier that day.
 

psd1

Veteran Member
Joined
Aug 4, 2011
Location
OR
TDI
2006 Jetta 2013 Passat SE 6Man
Here we go...again. Guess I will have to update the thread. :/
 

Sbrabec

New member
Joined
Mar 18, 2014
Location
MN
TDI
2013 Passat TDI
Well mine gave out today. It started to whine about a week and a half ago and has been increasingly louder each day. I decided to stop by the dealer today to have them listen to it. After a brief test drive with the tech he agreed it was the turbo but needed to further diagnosis. They were able to take a closer look while I waited. Service guy came out about 30 minutes later and said he had to order parts and scheduled me for next Monday. He reassured me it would be fine to drive until Monday! Well after picking the kids up from school and 3 miles from home it gave up! Dead, done!!! After a brief cool down on the side of the road I made an attempt to start it and it made a round or two and wouldn't do any more.

vechile towed in engine won't crank over, removed lower inter cooler, hose filled with oil, removed glow plugs and turned engine over by hand, oil coming out of all cylinders
Miles on car at failure: 44,500
Build date: 12/2012
Corrective actions from dealership: Turbo, oil pump and dpf filter, ecm software
Outside air temps at failure: 20 f
Failure warning signs, if any: week and half of whining
Warning lights on dash/MFI: no
Problems since replacement: at shop now
Repair time: 10 days
Any dealer divulged info on other incidents involving other failures: no
Did the dealership perform all maintenance and on schedule: yes
If not dealership, what oil was used/miles on oil: 9000
Are you the original owner of the car: 2 owner
Did you baby your car or not: not afraid to get on it but bought for the mileage
Do you interrupt DPF regenerations: Not sure
How long is your daily commute: 25 miles one way
Transmission (DSG/auto or manual): manual
Failed turbo part number (if known): ?
Replacement turbo part number (if known): Service man stated in was the newest part # ?
 
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mnelsonx

Veteran Member
Joined
Aug 11, 2012
Location
Prospect, Ohio
TDI
2012 Passat TDI SE DSG
Not as lucky as I'd hoped

Turbo gave out on the way home from work yesterday. We just came back from a 1000 mile round trip last weekend and never noticed any whine or other issues. Was accelerating gently through an intersection when it refused to upshift, then a flashing glow plug light and no power. Drove another mile to get to a safe parking area and restarted. Glow plug light was gone, but steady CEL was now on. Read the codes with Torque - "Powertrain - turbo underboost condition". Ouch. Called the dealer, was able to drive it the 20 miles to drop it off.

The good news - it waited until after our road trip to go out on us (I'm sure the Wisconsin weather didn't help with this).

Insult to injury
- the recall notice letter from VW had arrived the same day. My wife says as we're driving home from the dealership, "We got something in the mail from VW today, I didn't read it yet." :rolleyes:

Miles on car at failure:48,500
Build date: 6/14/2012
Corrective actions from dealership: Replaced turbo
Outside air temps at failure: 17 F
Failure warning signs, if any: nothing noticeable/audible
Warning lights on dash/MFI: blinking glow plug, then steady CEL
Problems since replacement: none
Repair time: 2 days
Any dealer divulged info on other incidents involving other failures: None
Did the dealership perform all maintenance and on schedule: Dealer did "free" changes, last one I did myself.
If not dealership, what oil was used/miles on oil: Pentosin 507.00 / 8,500 miles
Are you the original owner of the car: Yes
Did you baby your car or not: More or less babied during warm-ups, afterward I drive anywhere from normally to "intensely"
Do you interrupt DPF regenerations: Rarely, but it has happened
How long is your daily commute: 20 miles each way
Transmission (DSG/auto or manual): DSG
Failed turbo part number (if known): 03L 253 056 E V120 BV40 E - 0005
Replacement turbo part number (if known): 03L 253 056 0. BV40 E - 0020
Did you have the Jan 2015 23N5 software update: no - applied during turbo repair service
 
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wbgnt

Member
Joined
Feb 6, 2013
Location
maplewood,mn
TDI
passat
Miles on car at failure: 44109
Build date: unknown at the moment
Corrective actions from dealership: still there but they said that they will replace turbo and gasket. clean intake system. replace oil pump. oil change and possible replace o2 sensor that was failing
Outside air temps at failure:15 deg f
Failure warning signs, if any: no power decreased speed on the highway whistling sound
Warning lights on dash/MFI: no lights or warnings for about 10 mins. then I got p0299 and p2196
Problems since replacement: still at dealership
Repair time: unknown parts are on back order
Any dealer divulged info on other incidents involving other failures:
Did the dealership perform all maintenance and on schedule: dealership did the first 3 oil changes and maintenance. I did the last oil change
If not dealership, what oil was used/miles on oil: Castrol for the first 3
Are you the original owner of the car: yes
Did you baby your car or not: yes
Do you interrupt DPF regenerations: yes I have
How long is your daily commute: 8 miles in the am then another 8 miles in the afternoon then the wife drives 35 miles each way
Transmission (DSG/auto or manual): 6 mt
Failed turbo part number (if known):
Replacement turbo part number (if known):
Did you have the Jan 2015 23N5 software update: no
 
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ncutt

New member
Joined
Jun 12, 2012
Location
oregon
TDI
passat
2012 lost turbo in July of 2013 had 24000 miles on it and it took a month and a half to get it back..I am the original owner
 

DrewsVdubs

Member
Joined
Mar 30, 2013
Location
DE
TDI
2012 Passat TDI
Miles on car at failure: 28k
Build date:
Corrective actions from dealership:
Outside air temps at failure: 30F
Failure warning signs, if any: none
Warning lights on dash/MFI: turbo, SES, etc
Problems since replacement:
Repair time: 2 days
Any dealer divulged info on other incidents involving other failures: Yep, recall known about, suspected..
Did the dealership perform all maintenance and on schedule: yes
If not dealership, what oil was used/miles on oil: dealer
Are you the original owner of the car: yes
Did you baby your car or not: yes
Do you interrupt DPF regenerations: yes
How long is your daily commute: 5m
Transmission (DSG/auto or manual): dsg
Failed turbo part number (if known):
Replacement turbo part number (if known):
Did you have the Jan 2015 23N5 software update: no
 

flyman192

New member
Joined
Jan 29, 2015
Location
WA
TDI
Passat B7 TDI
My first Turbo failure, 2013 Passat TDI, 48k miles, 6sp, 45F, WA, UNK.

Turbo seized while on cruise control at 60mph on highway. glowplug light started flashing and check engine light came on shortly after. I was able to drive in limp mode to the dealer.
VW is now replacing turbo, turbo lines, oil pump, catalytic converter under warranty. Dealer claims they found contaminated oil, but refusing to replace engine, or provide a metallurgical oil test showing no major damage to engine. They also claim Catalytic converter and oil pump is precautionary replacement under a VW service bulletin. I got a recall notice a week prior that they needed reprogram the turbo startup psi. Hope the info helps someone, but with the drivetrain warranty up in 12k, this one may just end up for sale soon.
 

Paul D

New member
Joined
Feb 5, 2015
Location
Philadelphia
TDI
2012 Passat
Intermittant Power failure. one complete loss

2012 Passat TDI SEL,
50,000 miles
all regular dealer services
20-30 degree temperatures
Not at startup but after hours of highway driving
Several intermittent power failures with RPM jumping to redline for a 10 seconds or so and then recovering
One complete power loss in the passing lane of the PA turnpike with all warning lights on (including tire pressure) and had to coast to the side of the road across three lanes of traffic
Dealer did the ECM software upgrade -- although I don't see that being relevant-- and I have only had two short losses in the past two months
The only code the dealer found was "Engine lost communication with Transmission' failure obvious. They have no knowledge of this being a problem, so they say.
 

dzcad90

Rolex & gin
Joined
Mar 15, 1999
Location
Joliet, IL USA
TDI
Jetta - 97 (RIP), '03 (Sold), '09
Miles on car at failure: 28,257
Build date: 16 October 2013
Corrective actions from dealership: Replace turbocharger and intercooler
Outside air temps at failure: Mid 20's Farenheit
Failure warning signs, if any: Louder whistling while in boost
Warning lights on dash/MFI: None
Problems since replacement: None (Only been a 25 mile drive home though)
Repair time: Thursday - Monday (Turbo was next day'ed for Friday, but they forgot to get an oil line which they got on Monday)
Any dealer divulged info on other incidents involving other failures: "Seen maybe three or four of these." Got the impression it's not real common.
Did the dealership perform all maintenance and on schedule: Yes.
If not dealership, what oil was used/miles on oil:
Are you the original owner of the car: Yes.
Did you baby your car or not: No, but I take it easy when not warmed up (To avoid turbo failure :D ). This is subjective, but I've been driving TDIs for 15 years and I'm no stranger to the pedal.
Do you interrupt DPF regenerations: Probably. I don't really monitor for them.
How long is your daily commute: 27-32 miles one way.
Transmission (DSG/auto or manual): DSG
Failed turbo part number (if known): Sorry, Didn't grab that. It's a MY2014, so I'm assuming it's a Q.
Replacement turbo part number (if known): 03L-253-056QX (According to paperwork)
Did you have the Jan 2015 23N5 software update: Yes, on December 29th, 2014. Took the car in for an unrelated steering/alignment issue.
Notes: Turbo did not catastrophically fail. Car was still very drivable, I just heard the turbo getting louder over the course of a day or two. Went out to lunch one day and it was really noticable. Not a bad sound, just like a loud turbo whistle. Drove it into the shop on my lunch hour and later that afternoon they told me they were replacing the turbo.
Dealer said that part of the TSB is to R&I Intercooler. Tech notes said that the compressor impeller had made contact with the housing and debris was found in the intercooler.
 

DieselDino

New member
Joined
Mar 27, 2012
Location
Bloomington, IL
TDI
2012 Passat TDI SEL
Miles on car at failure: 47500
Build date: Late May 2012
Corrective actions from dealership: Replacing turbocharger and intercooler
Outside air temps at failure: 10-20
Failure warning signs, if any: Intermittent power loss during warmup
Warning lights on dash/MFI: None
Problems since replacement: still waiting to get it back
Repair time: Parts back ordered, expect 3 week timeframe
Any dealer divulged info on other incidents involving other failures: Yes
Did the dealership perform all maintenance and on schedule: Yes.
If not dealership, what oil was used/miles on oil:
Are you the original owner of the car: Yes.
Did you baby your car or not: Wife's car, but she's fairly easy driver
Do you interrupt DPF regenerations: Yes. I don't really monitor for them.
How long is your daily commute: 20 miles one way.
Transmission (DSG/auto or manual): DSG
Failed turbo part number (if known): Don't know
Replacement turbo part number (if known): Don't know
Did you have the Jan 2015 23N5 software update: Yes had it done a at same time.
Notes: Turbo did not catastrophically fail, but I was concerned this was the issue. Took dealer a few days of having the car to replicate the issue and determined the turbo was going out. I caught it early before self destruct.
 

mikeanorton

New member
Joined
Feb 27, 2015
Location
MA USA
TDI
2014 Passat
Miles on car at failure: 36330
Build date: 2014
Corrective actions from dealership: do not know still in shop
Outside air temps at failure: Mid 8 degrees Farenheit
Failure warning signs, if any: Louder whistling while in boost
Warning lights on dash/MFI: Coil light
Problems since replacement:
Repair time: ?
Any dealer divulged info on other incidents involving
Did the dealership perform all maintenance and on schedule: Yes.
If not dealership, what oil was used/miles on oil:
Are you the original owner of the car: Yes.
Did you baby your car or not: Yes
Do you interrupt DPF regenerations: Probably.
How long is your daily commute: 48 miles one way.
Transmission (DSG/auto or manual): DSG
Failed turbo part number (if known):
Replacement turbo part number (if known):
Did you have the Jan 2015 23N5 software update: No
 

tncrom

Well-known member
Joined
Sep 30, 2013
Location
Iowa, East Central
TDI
2013 Passat TDI, Manual (Took Buyback), 2015 TDI Passat SE Manual
2013 turbo failure in Iowa

Miles on car at failure:35250
Build date:jul or jun of 2013
Corrective actions from dealership: car at dealership now, they are replacing turbo...don't believe further parts since it did not go catastrophic
Outside air temps at failure:-2F
Failure warning signs, if any:whine
Warning lights on dash/MFI:none
Problems since replacement: this will be the second replacement, the first failed in cold weather also about this time last year (2014). No issues since the first replacement until this major failure.
Repair time: still in shop
Any dealer divulged info on other incidents involving other failures: none specific this time -- they are familiar with the issue though.
Did the dealership perform all maintenance and on schedule: yes
If not dealership, what oil was used/miles on oil: n/a
Are you the original owner of the car: yes
Did you baby your car or not: baby this time, didn't last time, but I'm not tough on cars anyway.
Do you interrupt DPF regenerations: no
How long is your daily commute: no daily commute these days.
Transmission (DSG/auto or manual):
Failed turbo part number (if known): 0020
Replacement turbo part number (if known): don't know, but suspect it will be another 0020 since I don't think there is another number. The original on this vehicle was a 005.
Did you have the Jan 2015 23N5 software update: no.
 

Bam

Member
Joined
May 19, 2013
Location
Woodbine, Maryland
TDI
2013 Passat SE 6M
  • Miles on car at failure: 55,131
  • Build date: 4/2013
  • Corrective actions from dealership: Replaced boost pressure sensor, turbo, DPF, oil pump, oil line, oil and filter. Dealer commented the turbo was covered in oil and the shaft had play. Turbo was intact.
  • Outside air temps at failure: 5 degrees F
  • Failure warning signs, if any: 4 days before failure, car went in to limp mode with flashing glow plug. Code indicated mass air sensor, thus pulled sensor and cleaned it, reinstalled and ran fine. Day of failure, car would not start and showed no signs of compression. Had car towed to shop.
  • Warning lights on dash/MFI: With car unable to start, there were no lights.
  • Problems since replacement: none yet. picked up car this morning.
  • Repair time: one week
  • Any dealer divulged info on other incidents involving other failures: none stated.
  • Did the dealership perform all maintenance and on schedule: Dealer preformed maintenance up to 30k and a local shop performed scheduled maintenance for 40k and 50k.
  • If not dealership, what oil was used/miles on oil: proper oil was used.
  • Are you the original owner of the car: yes
  • Did you baby your car or not: to a point. Tried to run the turbo hard at least one time per trip, after car was warmed up.
  • Do you interrupt DPF regenerations: No
  • How long is your daily commute: 45 miles one way.
  • Transmission (DSG/auto or manual): manual
  • Failed turbo part number (if known):
  • Replacement turbo part number (if known):03L-253-056-QX
    Did you have the Jan 2015 23N5 software update: software update was performed at the time of turbo replacement.
 
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enatman

Well-known member
Joined
Apr 3, 2004
Location
PA
TDI
current 2006 brm, 2014 passat SE returned, 2000 jetta 404k (sold)
2014 passat SL TDI turbo failure 19567 miles, no warning light just a whistle, build date 6-24-2013, outside temp -2, I'm the original owner, did proper warm -ups, dealer did 1 and only oil change, dealer has been very helpful VWofA NOT helpful, dealer has 3 others they are currently working on..expecting a 1 week garage time (currently 3rd day today and part just came in), automatic...about 45 miles a day, Turbo flash/update was not installed

IF anyone can tell me new part number (and how it differs from old) so i can confirm it with dealer
 
Joined
Mar 15, 2007
Location
Kentucky
TDI
2004 Jetta
2013 model

Miles on car at failure: 16,800

Build date: N/A

Corrective actions from dealership: Replaced Turbo & Oil Pump

Outside air temps at failure: Low 40's

Failure warning signs, if any: None, other than a high pitch squeal

Warning lights on dash/MFI: Yes, at the very end of a trip.

Problems since replacement: None,......yet

Repair time: 3 weeks

Any dealer divulged info on other incidents involving other failures: No

Did the dealership perform all maintenance and on schedule: Yes

If not dealership, what oil was used/miles on oil: N/A

Are you the original owner of the car: Yes

Did you baby your car or not: No

Do you interrupt DPF regenerations: No

How long is your daily commute: 10 miles

Transmission (DSG/auto or manual): Auto

Failed turbo part number (if known): N/A

Replacement turbo part number (if known): 03L-253-056-QX

Did you have the Jan 2015 23N5 software update: No
 

jay3253

Member
Joined
Jul 20, 2013
Location
Boone, Iowa
TDI
2004 Passat
Miles on car at failure: 26,700
Build date: April 17, 2013
Corrective actions from dealership: Replaced turbo, inter-cooler, catalytic converter, oil pump and shaft, all hoses and plumbing... gaskets nuts bolts etc.
Outside air temps at failure: 46 F
Failure warning signs, if any: None
Warning lights on dash/MFI: None
Problems since replacement:
Repair time: 48hrs
Any dealer divulged info on other incidents involving other failures: Siad they have the parts because they do these all the time. Had ALL the parts in stock.
Did the dealership perform all maintenance and on schedule: YES
If not dealership, what oil was used/miles on oil:
Are you the original owner of the car: YES
Did you baby your car or not: YES
Do you interrupt DPF regenerations: By this I assume you mean shut off the car when happening. I asked dealer about this specifically when I got the car and they said it makes no difference.
How long is your daily commute: None
Transmission (DSG/auto or manual): DSG
Failed turbo part number (if known):
Replacement turbo part number (if known):
Did you have the Jan 2015 23N5 software update: Didn't even know about it. I should come here more often.

So can I drive this thing home or to the dealer or not at all?
 
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jrm

Veteran Member
Joined
Jul 24, 2013
Location
Oregon
TDI
2013 Passat SE with nav (totaled)
If your glow plug light is on, do not run the engine- it will empty all your oil into the exhaust and you will toast your engine.
 
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