- Miles on car at failure: 181,000 Miles
- Build date: ???
- Corrective actions from dealership: None
- Outside air temps at failure: 65F
- Failure warning signs, if any: Friend said it made a “white puff” when I drove away and then the turbo blew.
- Warning lights on dash/MFI: None
- Problems since replacement: TBD
- Repair time: A few nights
- Any dealer divulged info on other incidents involving other failures: TBD
- Did the dealership perform all maintenance and on schedule: I did.
- If not dealership, what oil was used/miles on oil: Valvoline Diesel 5w-30
- Are you the original owner of the car: No, 2nd Owner.
- Did you baby your car or not: Yes and No.
- Do you interrupt DPF regenerations: It is deleted.
- How long is your daily commute: I work remotely.
- Transmission (DSG/auto or manual): DSG
- Failed turbo part number (if known): TBD
- Replacement turbo part number (if known): https://www.hansautoparts.com/03L253056E-Turbocharger.aspx
TURBO: Please report NMS turbo failures here. [not a discussion thread!]
- Thread starter psd1
- Start date
P2B
Top Post Dawg
You might want to reconsider buying anything from prothe aka hansautoparts
Search results for query: Prothe
calimustang
Veteran Member
- Joined
- May 17, 2010
- Location
- Central FL
- TDI
- 2011 JSW DSG (buyback, RIP), 2014 JSW TDI, 2015 Passat TDI, 2013 Jetta TDI.
PROTHE!!!!! bad bad bad news.
@calimustang and @P2B
Thanks for the heads up. I called and cancelled the order this morning. Went with PerformanceTDI 1556vz turbo instead. Is that a bad purchase?
@PerformanceTDI_
Thanks for the heads up. I called and cancelled the order this morning. Went with PerformanceTDI 1556vz turbo instead. Is that a bad purchase?
@PerformanceTDI_
calimustang
Veteran Member
- Joined
- May 17, 2010
- Location
- Central FL
- TDI
- 2011 JSW DSG (buyback, RIP), 2014 JSW TDI, 2015 Passat TDI, 2013 Jetta TDI.
you are welcome.
if its me, xman turbos in UK (quick shipper) he never disappoints me. he tend to beef them up with billet impeller that will do better than the rest out there.
if its me, xman turbos in UK (quick shipper) he never disappoints me. he tend to beef them up with billet impeller that will do better than the rest out there.
nathaniscool
Member
Miles on car at failure: 132,457
Build date:
Corrective actions from dealership:
None. Out of Warranty.
Outside air temps at failure:
Roughly 43 f
Failure warning signs, if any:
Flashing glow plug light for about 200 miles
Warning lights on dash/MFI:
^^^
Problems since replacement:
None except for Adblue issues after snapping injector on install.
Repair time:
Novice self took 23 hours
Any dealer divulged info on other incidents involving other failures:
N/A
Did the dealership perform all maintenance and on schedule:
No. 5,000 mile intervals with mobile ESP 5w-30
If not dealership, what oil was used/miles on oil:
^^^
Are you the original owner of the car:
No. owned since 9/5/22 at 106,xxx miles
Did you baby your car or not:
High speed highway commuting. Rarely accelerated hard.
Do you interrupt DPF regenerations:
Tried not to as much as possible.
How long is your daily commute:
About 1hr 20min(88 miles)
Transmission (DSG/auto or manual):
DSG
Failed turbo part number (if known):
Not known
Replacement turbo part number (if known):
Not known(rebuilt turbo from Id parts)
Did you have the Jan 2015 23N5 software update
Not known.
Build date:
Corrective actions from dealership:
None. Out of Warranty.
Outside air temps at failure:
Roughly 43 f
Failure warning signs, if any:
Flashing glow plug light for about 200 miles
Warning lights on dash/MFI:
^^^
Problems since replacement:
None except for Adblue issues after snapping injector on install.
Repair time:
Novice self took 23 hours
Any dealer divulged info on other incidents involving other failures:
N/A
Did the dealership perform all maintenance and on schedule:
No. 5,000 mile intervals with mobile ESP 5w-30
If not dealership, what oil was used/miles on oil:
^^^
Are you the original owner of the car:
No. owned since 9/5/22 at 106,xxx miles
Did you baby your car or not:
High speed highway commuting. Rarely accelerated hard.
Do you interrupt DPF regenerations:
Tried not to as much as possible.
How long is your daily commute:
About 1hr 20min(88 miles)
Transmission (DSG/auto or manual):
DSG
Failed turbo part number (if known):
Not known
Replacement turbo part number (if known):
Not known(rebuilt turbo from Id parts)
Did you have the Jan 2015 23N5 software update
Not known.
kawjumper201
New member
Miles on car at failure: 174,xxx
Build date:
Corrective actions from dealership:
None. Out of Warranty.
Outside air temps at failure:
Roughly 46 f
Failure warning signs, if any:
none
Warning lights on dash/MFI:
Flashing glow plug and Underboost CEL
Problems since replacement:
None
Repair time:
Around 8 hours total, split in to two days.
Any dealer divulged info on other incidents involving other failures:
N/A
Did the dealership perform all maintenance and on schedule:
Out of warranty all maintenance I preform
If not dealership, what oil was used/miles on oil:
Liquimoly 4200 around 3000 miles on oil
Are you the original owner of the car:
No. owned since 9/18 at 106,xxx miles
Did you baby your car or not:
Normal driving.
Do you interrupt DPF regenerations:
Did Yes, wasnt aware of all the regens
How long is your daily commute:
20 minutes, 8 miles
Transmission (DSG/auto or manual):
DSG
Failed turbo part number (if known):
Not known
Replacement turbo part number (if known):
Darkside Garrett https://www.darksidedevelopments.co...ail-200hp-turbo-upgrade-for-ckra-engines.html
Did you have the Jan 2015 23N5 software update
Not known.
Build date:
Corrective actions from dealership:
None. Out of Warranty.
Outside air temps at failure:
Roughly 46 f
Failure warning signs, if any:
none
Warning lights on dash/MFI:
Flashing glow plug and Underboost CEL
Problems since replacement:
None
Repair time:
Around 8 hours total, split in to two days.
Any dealer divulged info on other incidents involving other failures:
N/A
Did the dealership perform all maintenance and on schedule:
Out of warranty all maintenance I preform
If not dealership, what oil was used/miles on oil:
Liquimoly 4200 around 3000 miles on oil
Are you the original owner of the car:
No. owned since 9/18 at 106,xxx miles
Did you baby your car or not:
Normal driving.
Do you interrupt DPF regenerations:
Did Yes, wasnt aware of all the regens
How long is your daily commute:
20 minutes, 8 miles
Transmission (DSG/auto or manual):
DSG
Failed turbo part number (if known):
Not known
Replacement turbo part number (if known):
Darkside Garrett https://www.darksidedevelopments.co...ail-200hp-turbo-upgrade-for-ckra-engines.html
Did you have the Jan 2015 23N5 software update
Not known.
Miles on car at failure: 173,540 (3/27/24 8:10AM EST)
Build date: Original Turbo from NEW in Aug 2012
Corrective actions from dealership: Out of Warranty.
Outside air temps at failure: 49 Deg F
Failure warning signs, if any: High pitch whine (louder with acceleration / RPM), low performance at start from stop
Warning lights on dash/MFI: No CEL or OBDII codes. scan at dealership ID'd turbo related code
Problems since replacement: TBD (Awaiting discussion w/VW Customer Care)
Repair time: TBD (Est. 10 hr
Any dealer divulged info on other incidents involving other failures: N/A
Did the dealership perform all maintenance and on schedule: All maintenance at dealership from NEW purchase in Aug 2012
If not dealership, what oil was used/miles on oil: N/A, dealer maintenance
Are you the original owner of the car: Yes. Purchase August 2012.
Did you baby your car or not: Yes. 90% of miles were highway.
Do you interrupt DPF regenerations: No
How long is your daily commute: 29 minutes, 22 miles
Transmission (DSG/auto or manual): DSG
Failed turbo part number (if known): Unknown
Replacement turbo part number (if known): TBD
Did you have the Jan 2015 23N5 software update: All VW recommended S/w updates performed
Build date: Original Turbo from NEW in Aug 2012
Corrective actions from dealership: Out of Warranty.
Outside air temps at failure: 49 Deg F
Failure warning signs, if any: High pitch whine (louder with acceleration / RPM), low performance at start from stop
Warning lights on dash/MFI: No CEL or OBDII codes. scan at dealership ID'd turbo related code
Problems since replacement: TBD (Awaiting discussion w/VW Customer Care)
Repair time: TBD (Est. 10 hr
Any dealer divulged info on other incidents involving other failures: N/A
Did the dealership perform all maintenance and on schedule: All maintenance at dealership from NEW purchase in Aug 2012
If not dealership, what oil was used/miles on oil: N/A, dealer maintenance
Are you the original owner of the car: Yes. Purchase August 2012.
Did you baby your car or not: Yes. 90% of miles were highway.
Do you interrupt DPF regenerations: No
How long is your daily commute: 29 minutes, 22 miles
Transmission (DSG/auto or manual): DSG
Failed turbo part number (if known): Unknown
Replacement turbo part number (if known): TBD
Did you have the Jan 2015 23N5 software update: All VW recommended S/w updates performed
Submrg128
New member
New to the Forum, so this is a bit time-late.
- Miles on car at failure: 126,000 Miles/Oct 2023
- Build date: 2014
- Corrective actions from dealership: Replaced Turbo (at my expense of course)
- Outside air temps at failure: 40s-70sF
- Failure warning signs, if any: Began to hear whistling noise when accelerating. Occurred over the course of 1 week. First heard as I was driving on the highway on a roadtrip (about 7 hours). Then, EML. From there, sluggish acceleration to no acceleration. Limped it to dealership at morning rush hour. Couldn't get above 35mph.
- Warning lights on dash/MFI: Received the blinking glow plug (Engine Malfunction Light) about a day before full failure. Day of full failure, also received the Engine Warning light.
- Problems since replacement: 6 months since. No issues.
- Repair time: 2 weeks
- Any dealer divulged info on other incidents involving other failures: No
- Did the dealership perform all maintenance and on schedule: Yes through 80K. Routine Oil changes at dealer since. Other maintenance (fuel and air filters, brakes, etc) by me since that time.
- If not dealership, what oil was used/miles on oil: N/A
- Are you the original owner of the car: Yes.
- Did you baby your car or not: Mostly.
- Do you interrupt DPF regenerations: No.
- How long is your daily commute: 30-40 minutes.
- Transmission (DSG/auto or manual): DSG
- Failed turbo part number (if known): Unknown. Original Turbo
- Replacement turbo part number (if known): Unknown, but OEM part from dealer.
- Did you have the Jan 2015 23N5 software update: Yes
privateTDIjet
Veteran Member
- Joined
- Jun 21, 2022
- Location
- Montreal, Canada
- TDI
- 2009 Jetta 2.0 TDI and 2014 Passat 2.0 TDI / Ive got a MK5 bentley manual, message me for a free diagram
- Miles on car at failure: 227 000kms
- Build date: 2014
- Corrective actions from dealership: None
- Outside air temps at failure: 25*C
- Failure warning signs, if any: Idling at a red light, slow loss of power and instant death.
- Warning lights on dash/MFI: During the weeks before, would randomly get flashing glowplug symbol. Power was greatly reduced. Turbo had specific whistling sound (almost sounds like someone whispering??)
- Problems since replacement: none
- Repair time: 2 days
- Any dealer divulged info on other incidents involving other failures: no dealer involved
- Did the dealership perform all maintenance and on schedule: I did.
- If not dealership, what oil was used/miles on oil: liqui-moly 5w40
- Are you the original owner of the car: No, 2nd Owner.
- Did you baby your car or not: More or less, gets pushed from time to time.
- Do you interrupt DPF regenerations: yes, it had multiple faults in the regen system.
- How long is your daily commute: 15-20 minutes.
- Transmission (DSG/auto or manual): DSG
- Failed turbo part number (if known): Installed by garage.
Fastbird
Veteran Member
Turbo Pending Failure.
- Mileage: 218500
- MY 2012
- Warning Signs: Initial random lack of power leaving a stop until everything woke up. Progressed to random "ghost" howling after being run for a while, would go away if loaded and taken above 1800-2000 RPM that has now become very regular on pretty much every drive I make over about 15 minutes. NO CEL's, no other issues noted. Actuator tests fine, holds vacuum, responds to vacuum, vanes moving freely.
- Maintenance performed on schedule by yours truly.
- Service kits purchased from ID Parts
- Typically lightly drive with occasional heavier throttle usage
- Typical work commute 25-30 minutes
- DSG Trans
- 2nd Owner, owned since 92k miles in September 2015.
- Replacing with OEX turbo from ID Parts, no need for upgrades or anything.
- Car is freshly deleted (did as a stepping stone presuming this issue was the turbo itself).
Video of sound. Validated it's the turbo via stethoscope on compressor and turbine housings along with actuator. All three amplified the sound and nowhere else did, and when listening on the turbo parts it was very screechy and metallic sounding though visually there are zero signs of impeller contact with the housings.
So after further digging and comparing an impeller pic from not quite 3 months ago to now.......I overlooked a glaring smoking gun in lieu of some smaller signs.
Pic from mid July - Impeller edges showing some wear (not sure how that happened because I've owned this car for 9 years+ now and have been 100% astute about the maintenance schedule). A slight wear line on the housing around the impeller but I consider that normal (both the turbos on my C5 Corvette show the same thing).
Pic from a couple days ago. I keyed on in that wear line being wider than the imepller area and scored looking, and the outer impeller edges being shiny as if they'd touched. TOTALLY missed the stress crack at the 12 o'clock position.
She's a goner.
- Mileage: 218500
- MY 2012
- Warning Signs: Initial random lack of power leaving a stop until everything woke up. Progressed to random "ghost" howling after being run for a while, would go away if loaded and taken above 1800-2000 RPM that has now become very regular on pretty much every drive I make over about 15 minutes. NO CEL's, no other issues noted. Actuator tests fine, holds vacuum, responds to vacuum, vanes moving freely.
- Maintenance performed on schedule by yours truly.
- Service kits purchased from ID Parts
- Typically lightly drive with occasional heavier throttle usage
- Typical work commute 25-30 minutes
- DSG Trans
- 2nd Owner, owned since 92k miles in September 2015.
- Replacing with OEX turbo from ID Parts, no need for upgrades or anything.
- Car is freshly deleted (did as a stepping stone presuming this issue was the turbo itself).
Video of sound. Validated it's the turbo via stethoscope on compressor and turbine housings along with actuator. All three amplified the sound and nowhere else did, and when listening on the turbo parts it was very screechy and metallic sounding though visually there are zero signs of impeller contact with the housings.
So after further digging and comparing an impeller pic from not quite 3 months ago to now.......I overlooked a glaring smoking gun in lieu of some smaller signs.
Pic from mid July - Impeller edges showing some wear (not sure how that happened because I've owned this car for 9 years+ now and have been 100% astute about the maintenance schedule). A slight wear line on the housing around the impeller but I consider that normal (both the turbos on my C5 Corvette show the same thing).
Pic from a couple days ago. I keyed on in that wear line being wider than the imepller area and scored looking, and the outer impeller edges being shiny as if they'd touched. TOTALLY missed the stress crack at the 12 o'clock position.
She's a goner.
Last edited:
Just had my turbo replaced.
2013 Passat, DSG, not sure when it was built. I'd have to go outside and look.
Failed just before it it ticked over 100,000 miles
No idea whether software has been updated.
No idea the part number that came off; they kept it. (Warranty replacement)
Part number on the work order to install: 03L-253-010-J
Bought with lifetime drivetrain warranty, so I've had ALL service and repairs done by dealer, at recommended intervals, to avoid warranty issues.
Good thing, too -- This turbo replacement would have cost me about $3500 more than I ended up paying for all the work that was done.
It was a dealer car before I bought it, (45K miles) and was in immaculate condition.
Daily commute to work is about 7 miles each way. Many of my miles were long distance road trips.
I don't drive it hard, because I want it to last.
Failed in Sept, so weather was dry, and hot and humid.
Replaced the MAP sensor earlier this year.
It started going into limp mode, giving all kinds of dash lights, and boost codes.
The dealer replaced a cracked boost tube, which failed to fix. They did not diagnose further, and gave it back. I was a bit annoyed at that and let them know it.
They took it in again with orders to diagnose properly and not stop until they knew exactly what was wrong.
They found bad glow plugs and a faulty controller, which for some reason that only the engineers at VW seem to know, will put the car into limp mode.
They found abraded and broken wires in the harness, which needed to be replaced, because we seem to have lost the technology to splice wires.
Evidence of the bad harness manifested when the dash cluster would randomly go berserk with a light show and needles flailing randomly. A bit of a kick to the bottom of the dash area would sometimes make it stop for a while.
They replaced the boost sensor.
And they found that the boost actuator had failed.
They had my car for about three weeks, all told. At least they gave me a loaner for about half that time.
And this time, they actually did road tests to confirm that it was fixed before giving it back.
In the end, my total costs were around $3K. More than I wanted to spend, but still cheaper than buying a new car.
Hope this helps.
2013 Passat, DSG, not sure when it was built. I'd have to go outside and look.
Failed just before it it ticked over 100,000 miles
No idea whether software has been updated.
No idea the part number that came off; they kept it. (Warranty replacement)
Part number on the work order to install: 03L-253-010-J
Bought with lifetime drivetrain warranty, so I've had ALL service and repairs done by dealer, at recommended intervals, to avoid warranty issues.
Good thing, too -- This turbo replacement would have cost me about $3500 more than I ended up paying for all the work that was done.
It was a dealer car before I bought it, (45K miles) and was in immaculate condition.
Daily commute to work is about 7 miles each way. Many of my miles were long distance road trips.
I don't drive it hard, because I want it to last.
Failed in Sept, so weather was dry, and hot and humid.
Replaced the MAP sensor earlier this year.
It started going into limp mode, giving all kinds of dash lights, and boost codes.
The dealer replaced a cracked boost tube, which failed to fix. They did not diagnose further, and gave it back. I was a bit annoyed at that and let them know it.
They took it in again with orders to diagnose properly and not stop until they knew exactly what was wrong.
They found bad glow plugs and a faulty controller, which for some reason that only the engineers at VW seem to know, will put the car into limp mode.
They found abraded and broken wires in the harness, which needed to be replaced, because we seem to have lost the technology to splice wires.
Evidence of the bad harness manifested when the dash cluster would randomly go berserk with a light show and needles flailing randomly. A bit of a kick to the bottom of the dash area would sometimes make it stop for a while.
They replaced the boost sensor.
And they found that the boost actuator had failed.
They had my car for about three weeks, all told. At least they gave me a loaner for about half that time.
And this time, they actually did road tests to confirm that it was fixed before giving it back.
In the end, my total costs were around $3K. More than I wanted to spend, but still cheaper than buying a new car.
Hope this helps.
thesteed46
Member
- Miles on car at failure: 121567
- Build date: not sure
- Corrective actions from dealership: replace turbo and dpf
- Outside air temps at failure: 70s
- Failure warning signs, if any: howling/squealing and loss of power
- Warning lights on dash/MFI: flashing glow plug
- Problems since replacement: none so far
- Repair time: 1 month(service contract/inspector issues)
- Any dealer divulged info on other incidents involving other failures: no
- Did the dealership perform all maintenance and on schedule: no
- If not dealership, what oil was used/miles on oil: 1500 Mobile 1 ESP 0w30
- Are you the original owner of the car: no
- Did you baby your car or not: babied more often
- Do you interrupt DPF regenerations: occasionally after 40 min drive
- How long is your daily commute: 30-40minutes
- Transmission (DSG/auto or manual): DSG
- Failed turbo part number (if known): not sure
- Replacement turbo part number (if known): 03L-253-010-JX
Did you have the Jan 2015 23N5 software update: I assume so