VeeDubTDI
Wanderluster, Traveler, TDIClub Enthusiast
Wheaton Service Center has been removed from the list.
Compu_85 and I inspected BATDAX's car and it appears that when Wheaton replaced her alternator pulley a few weeks ago, they didn't tighten the nut on the charge cable properly when reinstalling it. That nut vibrated loose over time, ultimately resulting in a no-charge situation. Wheaton put their charging system tester on the car and it showed that the alternator was bad - obviously, since it was no longer connected - and condemned it and the cable without any further inspection.
BATDAX went back and explained what we had found, and they made excuses rather than apologizing and refunding the diagnostic fee that they had charged.
Compu_85 and I inspected BATDAX's car and it appears that when Wheaton replaced her alternator pulley a few weeks ago, they didn't tighten the nut on the charge cable properly when reinstalling it. That nut vibrated loose over time, ultimately resulting in a no-charge situation. Wheaton put their charging system tester on the car and it showed that the alternator was bad - obviously, since it was no longer connected - and condemned it and the cable without any further inspection.
BATDAX went back and explained what we had found, and they made excuses rather than apologizing and refunding the diagnostic fee that they had charged.