The last couple pages of the Warranty book outlines how you can BUY individual TSB's directly from VW. However the index is FREE.
From the 2000 Golf Jetta Canada Warranty booklet...
Updated Service Information You Can Obtain
Volkswagen monitors product performance in the field and regularly sends dealers the latest service information about Volkswagen vehicles. Now you too, can get these bulletins
Bulletins cover a wide variety of subjects: the proper use and care of your car, costly repairs, inexpensive repairs or adjustments which, if done early, may avoid costly future repairs. Some bulletins describe repairs about new or unexpected conditions. Others describe improved repair procedures or parts improvements. All of this information can also help a qualified technician better service your vehicle.
Most bulletins apply to conditions affecting a small number of vehicles. Your dealer or a qualified technician may have to determine if a specific bulletin applies to your vehicle.
You can order any or all of these bulletins direct from Volkswagen or look at them at a Volkswagen dealer. You can order an index which lists and identifies these bulletins and summarizes the most important ones. You also can order individual bulletins. However the index is necessary to identify them.
How to Order an Index
Indexes are published quarterly and updated cumulatively. When you order an Index we will send you the most current. For the current model year you may want to wait for the last index of the model year to know what was published. Some bulletins pertaining to a particular model and model year may be published in a later year's index. To order an index, use the Volkswagen Product Service Publication Order Form in the middle of this brochure. The Index is free of charge
You may also order the Index by calling toll-free at 1 (800) 544-8021. Listen to the recording and leave your name, address, vehicle make and model year. If you prefer, you can also fax your request to 1(800) 572-1438.
What You Will Find in the Index
<UL TYPE=SQUARE>
<LI>A list of Volkswagen bulletins for 1985 and later model years, covering all North American Specification Volkswagen models.
<LI>Easy-to-understand highlights of bulletins which describe repairs and procedures designed to help prevent major repairs. These highlights may also contain owner use and care information.
<LI>Ordering information on how to buy specific bulletins.
<LI>Ordering and price information for Volkswagen Repair Manuals
<LI>Ordering and price information for Volkswagen Electrical Wiring diagrams.
<LI>Ordering and price information ofr microfilmed Product Service Information.
<LI>Ordering and price information for current and past model year Owner's Literature including:
<LI>Owner's Manuals
<LI>Maintenance Manuals
<LI>Warranty Manuals
<LI>Radio Manuals
[/list]
How to Order Individual Service Bulletins
Instead of buying all bulletins issued by Volkswagen, you can buy bulletins for a particular model or model year. To do this you will first need the current Index. For individual bulletins there is a charge of $4.00 U.S. for the first bulletin requested in each order and $2.00 U.S. for each additional bulletin requested in that order.
Cautionthis section was originally in BOLD type...
These bulletins are intended for qualified technicians. They are not meant for the CASUAL do-it-your-selfer. Qualified technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. Improperly performed repairs or maintenance can adversely affect the safety of your vehicle, possibly leading to accident or injury. They may also impair the economy, durability or reliability of your vehicle and may void the warranty of your car. If you are not sure that you can perform a job properly and safely, you should not risk trying to do so.
Volkswagen Service Information on Microfilm
Volkswagen offers for sale all service bulletins covering model years 1985 to present on standard microfiche. Also available on microfiche are repair manuals and wiring diagrams. Prices for individual microfiche sets are listed in the latest Index.
Interesting????
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