TDI CR - Did Dealership sell me wrong oil

[swamprat5605]

Went to the dealership to pick up 507.00 oil for my 2011 TDI CR. In the past I received 5w-30 or 0w-30. This time I was given 5w-40 with a 502.00 / 505.00 rating. When questioning the technician, he said this is what VW now uses in CR TDIs and he’s personally been using it in his 2013 tdi with no issues. Is this acceptable, or is it bullshit? I think it’s BS, but want some feedback before returning the oil. Anyone have this experience?

 

[Lightflyer1]

If there is no 507 on it, it is the wrong stuff.

 

[opieoilman]

Hi,

Thank you for the question, you are correct the oil they've supplied is not suitable. The main issue you have is the CR will be fitted with a Diesel Particulate Filter which requires the VW507 approval for its oil to pass through it, the 502 / 505 won't have the same characteristics.

I would suggest emptying the fluid and changing it over to a 507 as soon as you can.

I'll add a link below for you on options we have

Volkswagen 507.00 Engine Oil | Opie Oils

The UK's largest independent supplier of automotive oils, fluid and parts. We've products to suit any vehicle, from full blown Race / Track weapons, to Daily Drivers looking to save money. Plus FREE expert advice & recommendations - OPIE KNOW OILS

www.opieoils.co.uk

Regards,

Jack

 

[Matt927]

Volkswagen switched over to their own branded 507 spec 0w/30. Certianly looks like a Mobil 1 bottle though....but yes it must say 507 and by this time all the dealer stock 5w/30 should be long gone.

You should return it and pick up this:

VW High Performance Genuine Engine Oil 0W30

The NEWEST Genuine VW/Audi motor oil! VWAG has dropped their exclusive agreement with Castrol and now offers their own branded, officially approved motor oil. This oil is rated 507.00 for all...

www.idparts.com

On a side note, I have been using the VW 0w/30 for about 30,000 miles and have noticed more oil consumption then with Castrol 5w/30. I plan to switch oils next interval.

 

[Lightflyer1]

Hi,

Thank you for the question, you are correct the oil they've supplied is not suitable. The main issue you have is the CR will be fitted with a Diesel Particulate Filter which requires the VW507 approval for its oil to pass through it, the 502 / 505 won't have the same characteristics.

I would suggest emptying the fluid and changing it over to a 507 as soon as you can.

I'll add a link below for you on options we have

Volkswagen 507.00 Engine Oil | Opie Oils

The UK's largest independent supplier of automotive oils, fluid and parts. We've products to suit any vehicle, from full blown Race / Track weapons, to Daily Drivers looking to save money. Plus FREE expert advice & recommendations - OPIE KNOW OILS

www.opieoils.co.uk

Regards,

Jack

I see a similarity between your name and the site you posted. If that site is yours you must become an approved vendor here to advertise like that.

Vendor and Service Provider Registration

While most members here on TDIClub.com are outstanding people and great to deal with, one should always use their own good judgment when making a purchase or sale (private individual or vendor). Especially in light of some recent issues that have arisen. This would include making sure you...

forums.tdiclub.com

 

[jmodge]

That’s the spec oil For the old ALH

 

[tdidieselbobny]

Just had this problem Monday at dealer. Took it in for oil and filter change, was Castrol 5w-30 for the 1st 5. The 60k was first one I think with the 0w-30. This oil change, my window sticker says 0w-30, but my invoice says 5w-40 bulk VW Genuine oil, part # GE555401BDSP, which is the 502 00/504 00 spec. Replied to their service "managers" email yesterday saying I want re-do with proper oil, no call back yet.....

 

[JoshWagen]

Just had this problem Monday at dealer. Took it in for oil and filter change, was Castrol 5w-30 for the 1st 5. The 60k was first one I think with the 0w-30. This oil change, my window sticker says 0w-30, but my invoice says 5w-40 bulk VW Genuine oil, part # GE555401BDSP, which is the 502 00/504 00 spec. Replied to their service "managers" email yesterday saying I want re-do with proper oil, no call back yet.....

Well, at least you know what oil was put in your car at the dealer. The oil from my dealer is part #G-E55-030-1D-DSP. No idea what the spec is on this and can’t find any info. I’m concerned that it’s not the same oil as the oil that ends in “1Q-DSP”, which is the new 507 0-30 oil.