bpo
New member
Anyone had any good or bad experience with a Stevenson tune ?
My experience to say the least has not been a good one !!
I bought my tune and delete (2015 Jetta TDI) on 11/25/2021, received my hardware on 12/13/2021 minus the coolant bypass kit which I had paid for, Jeff did get it sent out a few days later.
I sent my stock file back the same day I received the hardware on 12/13/2021, I never received my tuned file until 1/13/2022 and then I had to email them as a reminder.
I completed my tune and delete the weekend 1/15/2022 in which I had asked Jeff if he had any instructions to do the delete, his reply to me was to visit the Rawtek site they have a good tutorial ( why didn't I just buy a Rawtek kit ).
1/16/2022 the job is complete and this was definitely not my first delete that I have done.
Started the car up and sure enough CEL light on and glow plug light is blinking, emailed Jeff ( which is the only way he responds to you) to trouble shoot , he indicated that he needs VCDS codes, so I purchase one, on 1/21/2022 I had codes for him, no response.
1/22/2022 I emailed again, no response.
As of 1/30/2022 No response !!.
Maybe I should ask Rawtek for help !!!
Brian
My experience to say the least has not been a good one !!
I bought my tune and delete (2015 Jetta TDI) on 11/25/2021, received my hardware on 12/13/2021 minus the coolant bypass kit which I had paid for, Jeff did get it sent out a few days later.
I sent my stock file back the same day I received the hardware on 12/13/2021, I never received my tuned file until 1/13/2022 and then I had to email them as a reminder.
I completed my tune and delete the weekend 1/15/2022 in which I had asked Jeff if he had any instructions to do the delete, his reply to me was to visit the Rawtek site they have a good tutorial ( why didn't I just buy a Rawtek kit ).
1/16/2022 the job is complete and this was definitely not my first delete that I have done.
Started the car up and sure enough CEL light on and glow plug light is blinking, emailed Jeff ( which is the only way he responds to you) to trouble shoot , he indicated that he needs VCDS codes, so I purchase one, on 1/21/2022 I had codes for him, no response.
1/22/2022 I emailed again, no response.
As of 1/30/2022 No response !!.
Maybe I should ask Rawtek for help !!!
Brian