Lincoln: Repair was done at 2 k miles, he now has 68k. You say, "...they obviously didn't fix it properly the first time when you were under warranty..." So, he has driven 66k miles w/o any "steam" from under the hood, and you, w/o seeing the vehicle, think he has a claim on the original repair (whatever that original repair was!)?
There are several places where there could be a coolant leak, if indeed it is coolant. To diagnose a problem labeled "steam from hood at stoplights" w/o actually looking at the engine is just absurd.
Sorry if you think I'm continuing to be "snarky", but this is a perfect example of expecting an answer, w/o first-hand observation, w/o enough information.