Scheduled my turn-in

64deuce

Member
Joined
Jul 2, 2016
Location
Philly, PA
TDI
'12 JSW
Got an email at midnight last night asking me to login to the portal. All of my documents were previously accepted. Single owner 2012, no note on the car. So the title is straight forward.

They asked for the mileage, I choose my turn in location, then pick a time. I only looked at two local dealers, but it seemed they were only doing turn-ins on one day of the week, with four slots per day (in the afternoon). First turn in date was Nov 26 (Thanksgiving weekend....no thank you). You need to complete two additional forms upon turn in... a checklist and the Federal Mileage Statement. Seems pretty straight forward.
 

JettaJedi

Veteran Member
Joined
Aug 28, 2002
Location
Port Charlotte, FL, USA
TDI
2003 Jetta Wagon GL 5 spd, 2003 Jetta TDI GL 4dr 5 spd, 2017 Golf TSI Wolfsburg Edition
Got an email at midnight last night asking me to login to the portal. All of my documents were previously accepted. Single owner 2012, no note on the car. So the title is straight forward.

They asked for the mileage, I choose my turn in location, then pick a time. I only looked at two local dealers, but it seemed they were only doing turn-ins on one day of the week, with four slots per day (in the afternoon). First turn in date was Nov 26 (Thanksgiving weekend....no thank you). You need to complete two additional forms upon turn in... a checklist and the Federal Mileage Statement. Seems pretty straight forward.
How far in the future would you have been able to schedule your appointment - did it limit you to a 90 day window ?
 

McDaniken

Active member
Joined
Jun 15, 2008
Location
Indiana
TDI
09 Salsa Red TDI Sportwagen
I concur with 64. Each dealer in my area had only one day per week. I found one with a saturday available so set up for 12/3 turn in.
 

MrWrench

Well-known member
Joined
Jun 30, 2016
Location
Pa
TDI
2014 Jetta premium/nav
That's great news. All though I am still waiting to get the paperwork from Vw, I am happy to see that they are making progress. Maybe they are starting off slow to get the machine tuned up before turning it up a notch.
 

derekmw

Well-known member
Joined
Sep 22, 2016
Location
San Diego
TDI
2010 Audi A3 TDI Premium, 2015 Tesla Model S 70
Congrats...but do we really need a new thread for every single person that gets an offer letter or appt scheduled? It's going to get so messy in this thread (as it already is with 5+ people creating new threads about this).
 

butterme

Active member
Joined
Mar 31, 2014
Location
Northern California
TDI
2013 Passat TDI
I got an offer letter from VW this morning. I have to get the offer paperwork notarized and turn the paperwork in before I can set up my appointment. We paid cash for the car and all my paperwork is approved. I'm wondering why I have to get my offer notarized? Maybe it is a California thing?
 

jsplinter

Well-known member
Joined
Oct 24, 2016
Location
copperas cove
TDI
Jetta
got my answer to the key fob question.

Also just talked to a claim rep on their hotline and she said that they are planning on changing the number of turn in days up to three days a week versus the one they are currently doing but she didn't know when
 
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TDI_Dad

Member
Joined
Jan 8, 2011
Location
South Florida
TDI
2010 Jetta TDI
2010 Jetta, single owner, no lien. 199,940 miles. $10,475.

Received the email to schedule the turn in. First day available was December 2nd. There were only 2 appointments per day, once a week.
 
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miniion26

Veteran Member
Joined
Sep 25, 2014
Location
Lake Wallenpaupack, PA
TDI
2005 Mercedes E320 CDI
2010 Jetta, single owner, no lien. 199,940 miles. $10,475.

Received the email to schedule the turn in. First day available was December 2nd. There were only 2 appointments per day, once a week.
Funny, same car, almost same mileage, still waiting for the email to turn in.
 

6910sb

Veteran Member
Joined
Aug 20, 2009
Location
San Diego
TDI
2010 JSW
2010 Sportwagen, two owners, no loan, 47K on the clock. Receiving $19300.

I scheduled my appointment this morning for December 13. At this time there are only three time slots available on Tuesday afternoons at Mossy VW in El Cajon. The first appointment was November 29.
 

Matt927

Veteran Member
Joined
Dec 29, 2013
Location
Northeast
TDI
several
Just scheduled one of my two.

Dec 1 was the earliest available at 1pm.

Only Thursdays were available with this particular dealer in December and I did not click through the other months to see dates available. North Penn VW in Colmar, PA.

Edit:
I have both scheduled for the same day now.
 
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newbury

Veteran Member
Joined
Nov 27, 2003
Location
Fairfax, VA/Fulton, MS
TDI
2009 JSW
For those that scheduled the turn in - did any of you try to change the area you wanted to turn it in? If so, was it easy?
Me wife and I are based in Northern Virginia, which I originally put on the documents, and there are several major dealers around. Bu she's wanting to buy a Transit Connect from a dealer in Fulton, Ms where we have our "retirement farm". Only one VW dealer in 50 miles.

I'd like to change my turn in location to Ms. but am wondering if that would put me back at the end of the paperwork line.
 

Matt927

Veteran Member
Joined
Dec 29, 2013
Location
Northeast
TDI
several
Yes. All you need to do is select the "NO" option when asked if you would like to schedule an appointment at your originally selected dealer.

It will then have you input your zip code and how far from the zip you would like to search and provide a list of dealers.
 

prenvw

Active member
Joined
Oct 5, 2014
Location
Texas
TDI
VW sportswagen
Etf

At which step were you asked to set up the electronic fund transfer?
 

newbury

Veteran Member
Joined
Nov 27, 2003
Location
Fairfax, VA/Fulton, MS
TDI
2009 JSW
Yes. All you need to do is select the "NO" option when asked if you would like to schedule an appointment at your originally selected dealer.

It will then have you input your zip code and how far from the zip you would like to search and provide a list of dealers.
Thanks for the quick reply!
 

massivslinky

Member
Joined
Jul 23, 2015
Location
Northern Virginia
TDI
Jetta TDI 2015
Got my date. Dec 7. at Stohlman. Was not asked fore EFT vs. check. Was a little flaky. I selected the date and time but the button to schedule remained grayed out. I hit carriage return instead, and it went through. Odd interface glitch, but though you might want to know in case it happens to you.
 

Dr. D

Veteran Member
Joined
Dec 31, 2014
Location
NJ
TDI
2014 Passat TDI SEL
offer came in 11/10-->email to schedule came in 11/12-->appt scheduled for 12/1
 

mj1053

Well-known member
Joined
Oct 2, 2003
Location
Smithville, TX
TDI
2015 VW Passat TDI DSG
Just scheduled my buy back at Onion Creek VW in Austin. Only days available were Tuesday's and Wednesday's in November and December. I scheduled mine the week after Thanksgiving.


Sent from my iPhone using Tapatalk
 

TDICurt

Member
Joined
Dec 11, 2011
Location
Mill Creek,WA
TDI
2011 Jetta TDI, 2012 Passat TDI
I scheduled two buy backs for December 8. one at 10:30 one at 11:30. Looked like my dealer only had Thursdays available also (at least that's all I could see from the website). 2012 Passat and 2011 Jetta, both paid off, appointments were made available about 4 days after uploading the notarized offer.

I selected EFT but no request for my banking info. So a couple of weeks and I'll be done.

Good luck to all
 
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