PD recall

[wanolan]

jettafock - so you think that if it looks clear, you don't need to take it into the dealer? Just curious.

Does the dealer decide to replace/repair the kit based on the condition of the pump (whether its leaking or not) or based on the vin, part number install, regardless of whether its leaking?

05 Golf GLS
400mi

 

[jimlockey]

If the VW dealers continue not keeping their costumers informed and treating them like dirt under their feet VW will not continue to do business in the US.

 

[skinz2k5TDI]

From the letter I got, it seems to be physical inspection. Would be nice, if they could just run your VIN and tell you not to come in...

 

[danielttt]

Bought my '05 Wagon in mid December. Received the recall note yesterday. No leaks but I guess I'll take it in this week.

 

[BRUSSELS BELGIAN]

How is VOLKSWAGEN like the U.S. Army?
They both have the same attitude toward the "troops"...treat them like MUSHROOMS: keep them in the dark and feed them a lot of $#!t.

 

[pruzink]

LOL. A new way to stop people from tailgating. Maybe VW could just send out a new bumper sticker "If You Can read This Sticker, Don't Use Your Brakes".

 

[mhmeyer2]

As I stated in an earlier post, not all parts were used on the various assembly lines.

Anyone have any thoughts/information on whether the Wolfsburg built PDs (Jetta Wagons, Passats) are showing the same tendency to have leaking pumps as the Mexico/Brazil assembled cars? Oftentimes different part lots go to a specified assembly plant in order to keep track of things just like this (used to ship tranny components to Allison--everything was coded for each plant). I guess at this point I can only hope...

Well, VW let me go 13K from new before going to the dealer at least. Too bad I don't trust our service techs here--hopefully they don't mess something else up and ruin/hex what otherwise has been a flawless vehicle.

Regardless, I always wanted a "James Bond" car that was capable of dumping fuel on the road and potentially creating a fire-screen behind me for those *quick* get-a-ways.

 

[jqian]

I called VW customer service. They confirmed the recall news on the fuel pump, which affects all the 04 and most 05 golf and jetta, jetta wagon. They said the recall letter had been mailed out on Feb.15, but I have not received yet. The recall code 'VY'. They suggest me to talk with dealer even I don't get the letter.
Any visit to dealer! I hate it!

 

[jqian]

Talked with dealer just now. They read the recall statement for me: inspect the fuel pump for the possible leakage, replace it if needed.
what the heck is "if needed"? They can simply say it's not necessary, then what should I do?
Anyone would kindly post the letter he received please?

 

[vegasdzl]

I just had my pump replaced about an hour ago. They had to look at it to confirm a number, date, or something (not sure here) and then they told me it was one of the bad ones so they replaced it. Baloney to the "if needed" comment by the dealer. My writer said there's a potential seal problem with these pumps and that eight TDIs are coming in this week for inspection and possible replacement. By inspection they should know if your pump falls in this manufacturing run. Hope this helps your case!

 

[whitedog]

Are you saying that the inspection isn't an inspection to see if it is leaking, but rather an inspection to look at the codes for the manufacturing run?

 

[vegasdzl]

Yes -- that's what the service writer told me over the phone. Once I brought it in he said they had to check the serial number or whatever confirms that the pump was part of the bad run. Leaking or otherwise (mine wasn't) they said they would replace it no problem. Didn't even have to ask.

Now, north of the border who knows? Maybe there's a different directive there but I wouldn't think so.

 

[whitedog]

I think they are working on directive 10-289 there, aren't they?

(Don't worry, that one was way out there too.)

 

[dubvulture]

Just got back from the dealer about an hour ago. It's a good thing my car is still under warranty. It is indeed my tandem pump that is leaking. According to the official recall however, I should have the "good" pump. So, mine is being replaced under the 50,000 mile warranty. Of course, they don't have any in stock right now so it will take a few days. The service guy said thay are ordering quite a few pumps because they are expecting to have to replace a lot.

I'm also having them do the reflash/add ground wire while it is there.

I should report that Linden VW has been very courteous and professional about this. They gave me a rental car right away, without having to ask. Now I just hope they do the work well and in a timely manner.

Now if you'll excuse me, I have to go wash the stink of the Dodge Neon rental off of me.

 

[whitedog]

Neon... HEHEHE... One of those wanted to pass me going up a nice hill on Sunday. I let him get just to my blind spot and "rolled that power on" (Bob Segar).

In no time, I was at 85 and he was getting smaller and smaller in my mirror. I let him by on the next hill. He must have something wrong with his hand because when he waved, all of his fingers weren't up. Oh well, at least he was smiling.

 

[jqian]

OK, just came back from the dealer. They did change the pump.

I was so supprised that it took only one hour for them to finish the job. When I drove in, the service guy told me they would inspect it first and then decide to change it or not. So I waited, waited, and looked through that small window. I found the technician was doing something other than just inspectation.

Anyway, it's done. But is that fuel pump supposed to be that small (only like a 5 - 8 inch plate, I am not sure as the quality of visibility was not good enough), and to be that easy to change? anyone would kindly show me a picture of that stuff and indicate where it is, so that I could look for it myself under the hood.
thanks

by the way, just one more thing. I didn't get the receipt yet. The service guy said that the techinician was in rush, he didn't have time to state the conclusion. they would mail me the receipt after a couple days. I would let you know what it says as soon as I get it.

 

[whitedog]

I have checked my pump and see no fuel leaking, but I found a special letter in my mailbox tonight. I will give the dealer a ringy-dingy tomorrow.

 

[dubvulture]

Hope they don't give you a Neon!

 

[whitedog]

Poor guy had to drop a gear to hit 70 on that hill. I just left it in 5th and could have walked away from him again, but I just didn't have the heart.

And from what I have read here it doesn't take long to change if that is needed, so there won't be a loaner.

 

[dubvulture]

True. Hopefully your dealer has them in stock.

Now I just have to remember to put gasoline in the Neon when I fill up.

 

[vwbrd]

I just got back. My pump was on the list and was replaced. The whole
thing took an hour and fifteen minutes. Mine was the first TDI this
dealership had done, and they had parts on hand. I talked to a
different dealership across town yesterday and they had done a number of
them already, but have to order the part as needed.

 

[rfriend]

From the letter I got, it seems to be physical inspection. Would be nice, if they could just run your VIN and tell you not to come in...

I ran my VIN (04 Golf) by VOA and they told me I was not subject to recall. That presumes, of course, that they know what they are doing.

 

[dubvulture]

It would seem that they do NOT. My VIN puts me outside of the recall, but my pump leaked anyway. Another 9,500 miles on my odometer and I would be paying for the repair.

 

[05TDIPDHappy]

My 05 PD is in the window, but just barely....ARG...

Now I'm debating weather or not to take it in to the Stealer.

Anyone know the expense of the bolts and seals?

I'm more inclined to keep an eye on it and do the maint myself when and if it happens to my TDI.

Any opinions?
Cheers

 

[wanolan]

Check this out. My dealer won't have the part on site during the inspection. Even though they're scheduling a lot of inspections, they're claiming that they have to order the part based on the vin number - one part per recall. They won't even let me give them the part number so they can check in advance to see if I'm on the list, because they're claiming they can't order the part unless they've seen the car - which, based on what I've read here, is a lie.

So, if i do have to have it replaced, I'll have to come back the next week and on top of that, no loaner.

Add to that, this recall was published by VW (though admittedly not activated) in December. I bought mine on Jan 29, so my question is, am I right to be upset that they didn't even tell me, or just inspect the car before I took possession?

The whole thing stinks. I probably never would have had any service done by the dealer anyway, but that seals it.

Can I take it to another dealer or does it have to be the one I bought it from?

Alright, enough whining.

 

[pruzink]

I ran into the same thing with my dealer. I am bringing the car into so they can inspect the fuel pump but they do not have the parts on hand to replace it if it needs to be changed. I guess they figure that its easier for us to have to make 2 trips to them to correct a problem rather for them to have a part on hand that they might not eventually use. I recently ran into this same situation with a Buick dealer. I knew the ignition switch/harness was bad and it's replacement was covered under my warranty. They would not order the part until they diagnosed the problem so my car sat in their shop for 4 days instead of 1. I guess the bottom line is that it must be nice to be in a business where trying to make things convenient for the customer is of little concern.

 

[whitedog]

If Deere has a PIP Or recall in the autmotive world) they send us the kits and say, "You sold these tractors that need these kits. Put them on ASAP" And they provide not just serial # but owner info as well.

It's a different world there compared to autos.

 

[tongsli]

anyone would kindly show me a picture of that stuff and indicate where it is, so that I could look for it myself under the hood.

It's already been posted in THIS thread and talked about in other threads. It's located just above your three auxillary glow plugs on the driver's side of your engine.

Here's a PDF from the parts catalog

http://pics.tdiclub.com/data/500/1305vaccum_pump.pdf

 

[mhp]

Your stories of the treatment from your dealerships makes me feel much better about mine (sorry

I got a call on Monday about the recall, he put a part aside for me, and I had the procedure done yesterday (took less than an hour), the same day the recall letter arrived.

 

[bjmarler]

I just called my dealer and the service counter said that the recall was not for any 2004, but only for 2005's. Is that correct?