darrelld
Veteran Member
http://forums.tdiclub.com/showpost.php?p=3799956&postcount=1705Do you have a link to this teardown? I would like to see it.
http://forums.tdiclub.com/showpost.php?p=3799956&postcount=1705Do you have a link to this teardown? I would like to see it.
Some have had 2 failures but not many at all. I would presume you should be okay for many miles. If you keep it use good fuel with less than 5% bio and save your receipts at least for a while. Good luck with whatever choice you make!
agreed, but ive seen much more illogical things happen. Thanks for the confirmation...The replacement pumps are only the newest versions. There's no logical reason why they would even continue manufacturing the previous versions given that the latest one is a direct replacement.
I used one of these to check my TDI(s) pump info.Search here to find where the number is on the pump and have a mirror handy to go look at it. Post the part number back up here if you would please.
This may be a bit of a silly question:
Is there any reasonable way to prevent the spread of the metal debris throughout the remainder of the fuel system when/if the HPFP fails?
...So, is it possible to mount/install a fuel filter that will prevent the scattering of metal debris throughout the fuel system...or not?
QUOTE]
No one answered this question above from shuswap on another thread...so I am reposting.
My 2010 had hpfp failure...they replaced hpfp in July. Now they just replaced my other fuel pump. I stated I wanted my entire fuel system replaced, stating safety issue and the fact that my 60000 mile drive train warranty is gone in 500 miles. According to the 'customer care' advocate, VOA has fixed it according to VW specifications, car is ready to be picked up and loaner needs to be returned. She should be called "VOA" advocate. When questioned whether they will be able to connect the dots, say for example when my fuel rail blows due to contamination with metal shards...and I am out of warranty. I said the whole fuel system is connected and if the pumps were contaminated then the rail could be a ticking time bomb...she said the whole car is connected.
So...my question, now that they have replaced both fuel pumps...the first repair showing metal shards in the filter (second one they said 'debri' found in filter).....what are the chances that metal flakes are in the rest of the fuel system??
Sorry to hear about your failure. Have you requested a copy of the warranty companies fuel test? Have you sent your own fuel sample for testing?On monday, 9/24/12 while driving my 2009 Jetta TDI, the car began to feel sluggish, glo plug began to flash, panel flashed a warning "engine failure, Workshop!" and the car lost all power. Read in the manual to try to drive to service, car would not crank. Assumed something mechanical, so I called my dealership and asked who should tow to them. Wrecker sent, car towed, hoped for a simple fix. Tuesday afternoon, service manager calls and says I have encountered some "bad fuel" and I need to trace where I bought it. I knew right away where and when I purchased, as I always use the same pump at the same station for my fueling. I went to try to get a printed receipt, because unfortunately I depend on the internet to track everything (will never happen again) and was told that I would have to get one from my credit card company. Called the home office of the gas station to discuss possible contamination, given a voicemail. Dealer says 3rd party extended warranty was coming out to inspect the vehicle on wednesday. As you can imagine, warranty company denies claiming they found unleaded gasoline in the car (although service techs inital report refutes this) and we get a report to this effect. We ask for a sample of fuel to test, it appears to have something besides diesel in the bottle but upon discussion with the tech present when we arrived, there was no way unleaded was put in the gas tank and the car driven 450.5 miles. He said and others in the same facility agreed that the car would have quit a mile down the road. Began to research and found this forum and we are quiite frankly disgusted by VW and NHSTA for agreeing that any of this could be human error. IF the pump can't function with the diesel fuel sold in the area, then they should recall the vehicle. Who would know to search for fuel somewhere else? We are experienced diesel fuel users, from tractors to cars and trucks, and it is not acceptable to place this blame on us and sweep under the rug. Dealership is trying to help, claiming that the car had a different pump, we need to go to the gas company, blah blah blah. Look, they know about the issue, know about the product. Just fix the problem and move on. What normal family has $8000 lying around just to give VW to fix an issue that they should have put right from the start? Please advise, we are filing a complaint with NHTSA, but not convinced this will be made right.
All of the VW diesels currently sold in North America are common rail and VW started with the clean diesel introduction with the 2009 model year.didn't think that '09's had the CR TDI?? and therefore have no HPFP, right?
So, it appears that the "different pump" comment indicates that the HPFP was previously changed. If you can get a pic of the tag on the HPFP and post in link, it will show the date of manufacturer. A small digital camera held under the front of the pump works. Ziggy has a spreadheet with the data.We are the second owners of the vehicle, it was a lease through dealer prior to our purchase. Car has 69k and all service has been maintained although I do change the oil and filter myself. I am in the Augusta area and am having a tough time finding someone to test my sample. Gas station said they would test also, warranty company did not. Claimed it did not have "diesel smell" but we have pulled more out of a different tank and they look IDENTICAL. Crying shame, intended to give this to my child leavin for Clemson in the fall and purchas my wife the Toureg she wants.
We did file with VWoA and they assigne a case manager who won't get back to us till next week. (according to csr)
Sorry to here about problems.I have a couple of question.Do you buy your fuel at a high voulem station? How low do let fuel tank get before you fill up?I am think about getting rid of my 2010 when I get it back from the shop after my second failure. I am almost out of drive train warranty (59,000+) miles. Replacement pumps July/September work warranteed for 12,000 miles or year...it will be 6 months based on the mileage I put on car. When I asked the customer car person at VOA if they will be able to connect the dots when the fuel rail goes due to cantamination from the original HPFP failure... and cover it. She didn't give a definitive answer.
So my brother asked...why don't you play nice with them and ask them if they can give you a better deal on an extended warranty to cover the fuel system. Has anyone done this??
DanG144 should be about 50 miles (IIRC). He's in the Columbia area.One other point, if you cannot get this repair covered, you might consider a TDI guru to help with the repair. It's possible to clean many of the parts instead of replacing them. I don't now how close DanG144 is to you but he might be able to help.
Update::: VW covering 100% of this repair. Have to praise the Lord on this one.On monday, 9/24/12 while driving my 2009 Jetta TDI, the car began to feel sluggish, glo plug began to flash, panel flashed a warning "engine failure, Workshop!" and the car lost all power. Read in the manual to try to drive to service, car would not crank. Assumed something mechanical, so I called my dealership and asked who should tow to them. Wrecker sent, car towed, hoped for a simple fix. Tuesday afternoon, service manager calls and says I have encountered some "bad fuel" and I need to trace where I bought it. I knew right away where and when I purchased, as I always use the same pump at the same station for my fueling. I went to try to get a printed receipt, because unfortunately I depend on the internet to track everything (will never happen again) and was told that I would have to get one from my credit card company. Called the home office of the gas station to discuss possible contamination, given a voicemail. Dealer says 3rd party extended warranty was coming out to inspect the vehicle on wednesday. As you can imagine, warranty company denies claiming they found unleaded gasoline in the car (although service techs inital report refutes this) and we get a report to this effect. We ask for a sample of fuel to test, it appears to have something besides diesel in the bottle but upon discussion with the tech present when we arrived, there was no way unleaded was put in the gas tank and the car driven 450.5 miles. He said and others in the same facility agreed that the car would have quit a mile down the road. Began to research and found this forum and we are quiite frankly disgusted by VW and NHSTA for agreeing that any of this could be human error. IF the pump can't function with the diesel fuel sold in the area, then they should recall the vehicle. Who would know to search for fuel somewhere else? We are experienced diesel fuel users, from tractors to cars and trucks, and it is not acceptable to place this blame on us and sweep under the rug. Dealership is trying to help, claiming that the car had a different pump, we need to go to the gas company, blah blah blah. Look, they know about the issue, know about the product. Just fix the problem and move on. What normal family has $8000 lying around just to give VW to fix an issue that they should have put right from the start? Please advise, we are filing a complaint with NHTSA, but not convinced this will be made right.
.....and pass the ammunition! Thanks for the info you provided.Update::: VW covering 100% of this repair. Have to praise the Lord on this one.