New Turbo Questions
- Thread starter CTRunner
- Start date
Mongler98
Top Post Dawg
- Joined
- Mar 23, 2011
- Location
- COLORADO (SE of Denver)
- TDI
- 98 Jetta TDI AHU 1.9L (944 TDI swap in progress) I moved so now i got nothing but an AHU in a garage on a pallet.
Casting defect from foundry.
Imo I would not install that based on the line of casting missing. If it was just grinding marks then that would be fine with me. But an area like that missing from a casting could be a week spot and an indication of a bad pour. Who knows what else is wrong internally.
I would have it swapped. Xman should be good with swapping this.
Imo I would not install that based on the line of casting missing. If it was just grinding marks then that would be fine with me. But an area like that missing from a casting could be a week spot and an indication of a bad pour. Who knows what else is wrong internally.
I would have it swapped. Xman should be good with swapping this.
Mongler98
Top Post Dawg
- Joined
- Mar 23, 2011
- Location
- COLORADO (SE of Denver)
- TDI
- 98 Jetta TDI AHU 1.9L (944 TDI swap in progress) I moved so now i got nothing but an AHU in a garage on a pallet.
Yes. Is it a void or just a excess of metal flashing? Hard to tell fro. Image
tjg
Veteran Member
it looks like a raised line with a shadow on the right side of it.
Nevada_TDI
Top Post Dawg
I see casting flash and it looks like there is a void also, granted it is not a high pressure item, so it may be okay. Maybe it is a casting flaw, and no potential for premature damage. Xman says no potential for trouble, and won't swap it out, talk to your credit card people and find out what their opinion of the situation is.
Mongler98
Top Post Dawg
- Joined
- Mar 23, 2011
- Location
- COLORADO (SE of Denver)
- TDI
- 98 Jetta TDI AHU 1.9L (944 TDI swap in progress) I moved so now i got nothing but an AHU in a garage on a pallet.
Looks like dog S but since its raised out and not a void, it probably will be ok.
If it was me I would demand a refund or replacment and do a return. If refused, dispute on credit card. If it turns into a problem with the seller, go post on the vendor accountability page.
This is why I dont cheap out woth low tier vendors.
I would never let something like that pass QC let alone back a product that looks that bad.
If it was me I would demand a refund or replacment and do a return. If refused, dispute on credit card. If it turns into a problem with the seller, go post on the vendor accountability page.
This is why I dont cheap out woth low tier vendors.
I would never let something like that pass QC let alone back a product that looks that bad.
I am located in Australia. Honestly, I have talked to Xman about that and they say there's no problem with the turbo. Am not sure if their turbo have warranty on it. I have booked in for an installation and tune in a week or two.
Mongler98
Top Post Dawg
- Joined
- Mar 23, 2011
- Location
- COLORADO (SE of Denver)
- TDI
- 98 Jetta TDI AHU 1.9L (944 TDI swap in progress) I moved so now i got nothing but an AHU in a garage on a pallet.
are you a satisfied customer? did you get what you paid for? To me, i would not agree with either.
Store Policy
Because We Care
At XmanTurbos, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
to me, transparency would be showing or informing that their might be casting defects and grinding marks on turbos. i would be confident that the turbo is probably fine. its ugly and would make me feel like i got a cheap POS that was pushed onto the customer vs actual caring about QC. For me this is another strike against them. they seem to not care, well the only times that issues comes up anyways lol
Store Policy
Because We Care
At XmanTurbos, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
to me, transparency would be showing or informing that their might be casting defects and grinding marks on turbos. i would be confident that the turbo is probably fine. its ugly and would make me feel like i got a cheap POS that was pushed onto the customer vs actual caring about QC. For me this is another strike against them. they seem to not care, well the only times that issues comes up anyways lol
Andyinchville1
Veteran Member
Hi
Maybe you get the best of both worlds .. Presumably you paid a low price for the turbo And maybe it's just a Cosmetic blemish ....
So instead of just returning the part ( And if it's a casting issue there will be no other Turbo in that price range from that company in that same brand Without the blemish presumably) ask for a discount for that cosmetic blemish.
Therefore you'll still have a functional turbo that you bought for cheap and it gets even cheaper by getting a partial refund for the blemish , still have a functional turbo That you probably Will never look at it again since it's underneath the car once it's installed And you'll get to keep your car appointment and have a functional vehicle For even less price than before ..
Just a thought.
Hope it helps you
Andrew
Maybe you get the best of both worlds .. Presumably you paid a low price for the turbo And maybe it's just a Cosmetic blemish ....
So instead of just returning the part ( And if it's a casting issue there will be no other Turbo in that price range from that company in that same brand Without the blemish presumably) ask for a discount for that cosmetic blemish.
Therefore you'll still have a functional turbo that you bought for cheap and it gets even cheaper by getting a partial refund for the blemish , still have a functional turbo That you probably Will never look at it again since it's underneath the car once it's installed And you'll get to keep your car appointment and have a functional vehicle For even less price than before ..
Just a thought.
Hope it helps you
Andrew
Last edited:
Nevada_TDI
Top Post Dawg
Yup. What he said.^^^^