I was uncertain where to post this question as the official turbo thread is for notifications.
My situation is a 2012 Passat TDI. Engine warning lights on, taken to dealership almost 4 weeks ago. They replaced sensors, (no oil in turbo and spinning correctly) replaced with new turbo anyways, new oil lines, new DPF etc etc. No oil residue in the intercooler, but dealership cleaned it out anyways.
They took it for a test ride after it was back together. Seemed fine. Second tech took it out for a 15 mile test run when dash lights lit up, smoke out the rear tailpipe, and turbo was literally RED hot (cooked) when he returned to dealership. The new DPF was cooked as well. They are uncertain as to what caused this and a corporate VW engineer is coming in on Weds. to inspect the car. The dealership was told not to touch it until he arrives. This is not the dealerships first Passat turbo failure or repair.
I told the service manager that I travel a great deal and am uncertain about the reliability of THAT Passat at this point. I would hate to be 15 hours away in Boston, rush hour traffic, 15 below and have it fail again.
I also asked the service manager how does he know he fixed everything AFTER it was cooked in that fashion? He admitted they could not guarantee but would do their best to make all repairs that were needed.
Any potential or reports of financial compensation from VW, they re-purchase the vehicle, and discount a new vehicle? After spending hours reading various turbo posts, it sounds like once there is a problem, they continue. I believe this problem is well documented with VW corporate.
Maybe dump the Passat and obtain a new sportwagen?
Uncertain of my options through VWOA at this point.
My situation is a 2012 Passat TDI. Engine warning lights on, taken to dealership almost 4 weeks ago. They replaced sensors, (no oil in turbo and spinning correctly) replaced with new turbo anyways, new oil lines, new DPF etc etc. No oil residue in the intercooler, but dealership cleaned it out anyways.
They took it for a test ride after it was back together. Seemed fine. Second tech took it out for a 15 mile test run when dash lights lit up, smoke out the rear tailpipe, and turbo was literally RED hot (cooked) when he returned to dealership. The new DPF was cooked as well. They are uncertain as to what caused this and a corporate VW engineer is coming in on Weds. to inspect the car. The dealership was told not to touch it until he arrives. This is not the dealerships first Passat turbo failure or repair.
I told the service manager that I travel a great deal and am uncertain about the reliability of THAT Passat at this point. I would hate to be 15 hours away in Boston, rush hour traffic, 15 below and have it fail again.
I also asked the service manager how does he know he fixed everything AFTER it was cooked in that fashion? He admitted they could not guarantee but would do their best to make all repairs that were needed.
Any potential or reports of financial compensation from VW, they re-purchase the vehicle, and discount a new vehicle? After spending hours reading various turbo posts, it sounds like once there is a problem, they continue. I believe this problem is well documented with VW corporate.
Maybe dump the Passat and obtain a new sportwagen?
Uncertain of my options through VWOA at this point.