Need Help, RCD 330 has faults, Apps (AA and Carplay) Don't Work.

[CleverUserName]

My mom got this 2006 Jetta with an RCD330 installed by the PO. Unfortunately I did not demo the unit when she did the test drive, so it likely never worked. We are having issues with AA and Carplay. It won't connect to my iPhone 8+ or my mother's 12. We also tried a google pixel and nothing.

Audio from phone does not play through the unit except when calling on bluetooth, phone apps (like waze) are silent.

Bluetooth communications works. I tried re-setting the unit 2x which didn't make a difference.

I've heard these head units are a great value and are popular however we can't get this thing to function.

Is there someone in the SF bay area who can get this thing to work? I'm clueless.


Faults below:

Address 56: Radio (J503) Labels:. 5M0-035-1xx-56.clb
Part No SW: 6RD 035 187 B HW: 6RD 035 187 B
Component: Radio 541 5614
Revision: -------- Serial number: VWZZZ4R6218291
Coding: 16000400040005
Shop #: WSC 00078 790 00217
VCID: 4683BDE0F1B5FABBB9-8012

5 Faults Found:
00849 - S-contact at Ignition/Starter Switch (D)
004 - No Signal/Communication - Intermittent
Freeze Frame:
Fault Status: 00100100
Fault Priority: 6
Fault Frequency: 67
Reset counter: 86
Mileage: 0 km
Time Indication: 0

00856 - Radio Antenna
011 - Open Circuit - Intermittent
Freeze Frame:
Fault Status: 00111011
Fault Priority: 5
Fault Frequency: 1
Reset counter: 112
Mileage: 0 km
Time Indication: 0

01317 - Control Module in Instrument Cluster (J285)
004 - No Signal/Communication
Freeze Frame:
Fault Status: 01100100
Fault Priority: 6
Fault Frequency: 1
Reset counter: 248
Mileage: 151665 km
Time Indication: 0
Date: 2000.00.00
Time: 22:58:26

01299 - Diagnostic Interface for Data Bus (J533)
004 - No Signal/Communication
Freeze Frame:
Fault Status: 01100100
Fault Priority: 6
Fault Frequency: 1
Reset counter: 248
Mileage: 151665 km
Time Indication: 0
Date: 2000.00.00
Time: 22:58:26

02873 - Control Module for Back-Up Camera (J772)
004 - No Signal/Communication - Intermittent
Freeze Frame:
Fault Status: 00110100
Fault Priority: 5
Fault Frequency: 1
Reset counter: 248
Mileage: 151665 km
Time Indication: 0
Date: 2000.00.00
Time: 23:20:09


End-------------------------(Elapsed Time: 04:33)--------------------------

 

[Wilkins]

Have you tried the RCD330PLUS forum? There are a number of revisions to the software and if your unit is running an older revision that could be the problem.

 

[CleverUserName]

Have you tried the RCD330PLUS forum? There are a number of revisions to the software and if your unit is running an older revision that could be the problem.

im not there to figure it out. I really want to replace it with a Pioneer or Kenwwod GPS unit but unfortunately with the chip shortage their aren’t any available.

if somebody can fix it or make the RCD330 work I’ll pay them for their trouble.

 

[Wilkins]

Look under settings/system information. If the firmware is lower than 5518 it needs to be updated. On the RCD330PLUS website you will find a link to firmware updates https://rcd330plus.com/index.php
The latest firmware for the 187b no name is 5614 and costs 15 euros. Geoturks is solid, you are only risking 15 euro LOL.
If your device part number is 6RD035187B with hardware 541 it is a no name. If the hardware is different then you will have to search the different options to see which one fits.