Mk7 Common issues and resolutions

[roberthaas]

That's not one at a time, that's multiple vehicles at once. Car fetishism is a sickness.

Insulting? I'm not insulting, I formed my initial opinion based on reading 14 pages of complaints and issues about "people's cars"

Were you here in 1999? I was. The threads look exactly the same as they did back then. I loved the fellowship here, but the cars....nothing seems to have changed. Give me some trouble-free stories to change my opinion

I sold my 2011 Golf TDI M6 with over 80,000 miles on the clock with not one single burble of problems and I drove the heck out of that car.

I also sold it for 13 grand, How much you expect to get on a Ford Focus with 80 grand on the clock? I will bet big bucks it will be for far less then half its selling price. I paid 21,500.00 new, for the '11

 

[Sunnyb]

A couple of minor complaints. I'm curious if anyone has had the same problems. The first is the cruise control. I have to push the "on" button several times and then push "set" to engage the CC. It's annoying and I'm using two hands most of the time.
Second is the speedometer is a little higher then the CC (dash indicator speed)set speed.

 

[Matt927]

A couple of minor complaints. I'm curious if anyone has had the same problems. The first is the cruise control. I have to push the "on" button several times and then push "set" to engage the CC. It's annoying and I'm using two hands most of the time.
Second is the speedometer is a little higher then the CC (dash indicator speed)set speed.

You should only have to engage the button once on the steering wheel to arm the system.

Analog speedometer needle indicating slightly higher then the digital display is normal.

 

[jim.gourgoutis]

A quick FYI for those of you who took delivery with a 30 pin MDI cable and want a lightning cable MDI. I emailed VW and they quickly responded and said one is in the mail.

How did you email VW? What email address?

 

[Matt927]

I contacted them via their standard contact forum on VW.com

They responded quickly and sent one out via UPS in one day.

 

[roberthaas]

we have been trying to do this, have had no joy. They are more then happy to sell it to me for 70 bucks.

I asked them on the phone why my 2015 car comes standard with a plug that has been out of use for 3 years? they said they were aware of it and they would be taking care of it on NEXT YEARS VEHICLES, **** I bought the thing new 3 weeks ago.

 

[andyrooski17]

we have been trying to do this, have had no joy. They are more then happy to sell it to me for 70 bucks.

I asked them on the phone why my 2015 car comes standard with a plug that has been out of use for 3 years? they said they were aware of it and they would be taking care of it on NEXT YEARS VEHICLES, **** I bought the thing new 3 weeks ago.

I got a no-go at first too, but then got a call back a day or two later saying they were sending one. I'd suggest maybe calling, if you haven't already.

I still don't use the cable, though...

 

[GWbiker]

I contacted them via their standard contact forum on VW.com

They responded quickly and sent one out via UPS in one day.

Got my (free) cable from the dealer after I contacted VW CS. Dealer wanted to sell me one.

Got to keep the old cable, too.

 

[Smokn337]

Got my (free) cable from the dealer after I contacted VW CS. Dealer wanted to sell me one.

Got to keep the old cable, too.

I just picked up my '15 GSW last Friday. It had a Lightning plug already installed and older 30pin plug in glove box. No reason VW shouldn't be sending them to everyone who requests them.

One thing noted though, the lightning plug is for charging only. Audio will work through Bluetooth still.

 

[Caseyb476]

I just picked up my '15 GSW last Friday. It had a Lightning plug already installed and older 30pin plug in glove box. No reason VW shouldn't be sending them to everyone who requests them.
One thing noted though, the lightning plug is for charging only. Audio will work through Bluetooth still.

I can understand them not giving out whatever cord you want/need, but the smart idea would have been to just make it a USB port, and you use what cord you brought.

 

[GWbiker]

I just picked up my '15 GSW last Friday. It had a Lightning plug already installed and older 30pin plug in glove box. No reason VW shouldn't be sending them to everyone who requests them.

One thing noted though, the lightning plug is for charging only. Audio will work through Bluetooth still.

I'm using a 5th gen iPOD touch thru the lightning cable for audio and charging. I also use the iPOD classic with older cable with same results.

No Bluetooth connections.

 

[GWbiker]

Got into my Golf TDI this afternoon, started the OM and turned on the A/C.......and got hot air out the vents.

No A/C. Car has 499 miles on the ODO.

What fresh hell am I facing?

 

[Caseyb476]

Autoblog had a similar issue with there GTI. Is this a trend?

http://www.autoblog.com/2015/08/03/long-term-2015-volkswagen-gti-update/

 

[GWbiker]

Autoblog had a similar issue with there GTI. Is this a trend?

http://www.autoblog.com/2015/08/03/long-term-2015-volkswagen-gti-update/

Don't know if it's a trend. But today with 85 degrees outside, the A/C works.

Yesterday with 102 degrees and car sitting in sun, the A/C blew hot air.

Talked to dealer today and Golf goes in tomorrow morning for a "look see" at the A/C system. They also ordered parts for the rear WW nozzle dribble fix.

My trade in, a '06 Honda Accord 6sp, A/C blew cold air for near 10 years without any repairs.

 

[Smokn337]

Maybe the A/C issue is VAG issue. My '05 Audi S4 would blow hot air until I used the throttle to rev engine up a bit. Once going, it had no issues keeping up. It was simply on start up until I got going a bit. I'll monitor my GSW for this.

 

[sbalneav]

The Focus is definitely not a POS

New member here.

Own a 2013 Focus. 26K Kilometers on it. They've already looked at the POS transmission twice, reprogrammed it 3 times, and a week ago I was told it was going to need a complete new clutch because their "brilliant" transmission hasn't been able to figure out what gear it wants to be in since I rolled it off the showroom floor with 21 KM on the odo. Also, at 26K, both the stabilizer bar linkages had to be completely replaced.

My old station wagon (2003 Taurus wagon, 159K) has lost it's slushbox as well, due to the common problem with the AX4S Ford transmission (torque converter splines wear out).

At the end of the month I'm picking up a GSW Trendline in white, with the TDI engine.

And a manual transmission.

 

[kjclow]

Maybe the A/C issue is VAG issue. My '05 Audi S4 would blow hot air until I used the throttle to rev engine up a bit. Once going, it had no issues keeping up. It was simply on start up until I got going a bit. I'll monitor my GSW for this.

I had a new Jetta (under 500 miles) for a rental car last summer. AC would work until I got it over 35 mph. Then all it would do was blow hot air. Driving on I5 from Seattle to Portland in 95F temps was not very comfortable with all four windows down. I traded cars at the Portland airport.

 

[Sunnyb]

You should only have to engage the button once on the steering wheel to arm the system.

Analog speedometer needle indicating slightly higher then the digital display is normal.

My fault, I didn't realize I was hitting the "on" button too fast. I'm use to the old style on the lever. On this one, it switches between the cruise control and displaying the odometer. I think the other way was easier with one hand but its almost as easy if you leave it on the cruise setting.

Another minor complainant is that I broke one of the lock downs on the cargo floor. It broke while I was putting the cargo floor back in. Meaning I didn't turn it the wrong way once it was in place. Hopefully that part was just defective. Although it looks pretty cheap and probably could of been designed better.

 

[GWbiker]

Don't know if it's a trend. But today with 85 degrees outside, the A/C works.

Yesterday with 102 degrees and car sitting in sun, the A/C blew hot air.

Talked to dealer today and Golf goes in tomorrow morning for a "look see" at the A/C system. They also ordered parts for the rear WW nozzle dribble fix.

My trade in, a '06 Honda Accord 6sp, A/C blew cold air for near 10 years without any repairs.

VW dealer service mgr called me to inform the A/C works OK. They parked my Golf TDI in hot sun (101degrees) for a few hours, started the OM, turned on the A/C and measured the temp after 30-40 seconds - 40 degrees, they claim!!.

Did the rear window squirt nozzle fix, too.

So far, life with the Diesel is good.....

 

[ses310]

Our fuel gauge quit working a couple of weeks ago. It died in an interesting way. First, it went from about half to about an eighth over a day or 2. We thought we were imagining things, so I filled it and it took 10.8 gal, so it really was that low. But then it didn't budge off of 1/8th. To make life more interesting, it continued to work it's way to 0, as if there really was only an eighth tank. The range went from 30 miles to 20 to 10 and down to 0...this over the next couple of days.

Made an appt, and the dealer ordered a new tank unit.

A couple of weeks later, I had my appt for the repair. The day before, I put 4 gal in, to make sure I didn't run out on my way home. The gauge came back to life right after I added fuel. Then the little triangle (look at your instrument panel) light flashed, and I noticed the "dpf plugged" light was on. I suspect (but have no proof) that the car will not do a regen if the fuel gauge is not registering any fuel. I had a perfect trip for a regen, so I let it do it's thing (per service manual) and the lights were off before I got home.

Dealer put the tank unit in the next day and "fixed" the car. Actually, they said even though the gauge was working again, it wasn't reading the level correctly.

Since I knew that the service adviser wouldn't have a clue about the dpf light (I was correct), I left a note with her about it asking the tech to verify that no damage was done to the dpf. What a waste of time that was. When I asked about the results of that, on the phone, she said she didn't know and would find out. When I picked the car up, she looked at me clueless, when I asked again. The VW service manager, at least knew what I was talking about, but just tried to convince me it must be a coincidence, and told me that if there were any issues, the tech would have seen a code. Sheesh, at this point they wore me down and I said "thank you" and left.

Full disclosure. I was an auto tech in several dealerships (Chrysler, Cadillac /Toyota, Mercedes / VW) in a previous life. We used to care, even when warranty wasn't paying, so it's an eye opener to see life in the new giant dealerships. It's not helping customer service.

Done whining...love the car.

 

[Matt927]

Yep. Most dealers are pretty terrible.

 

[ericy]

My wife's 2015 Golf had the heat go out last winter. She took it to the dealer once - they said they couldn't reproduce. We are waiting for the weather to get cold again before trying again..

 

[TDI BR]

Is there an administrative rule to clean this up?

Why clean it up I find it amusing to watch the children bicker

 

[TDI BR]

New member here.
Own a 2013 Focus. 26K Kilometers on it. They've already looked at the POS transmission twice, reprogrammed it 3 times, and a week ago I was told it was going to need a complete new clutch because their "brilliant" transmission hasn't been able to figure out what gear it wants to be in since I rolled it off the showroom floor with 21 KM on the odo. Also, at 26K, both the stabilizer bar linkages had to be completely replaced.
My old station wagon (2003 Taurus wagon, 159K) has lost it's slushbox as well, due to the common problem with the AX4S Ford transmission (torque converter splines wear out).
At the end of the month I'm picking up a GSW Trendline in white, with the TDI engine.
And a manual transmission.

Haha nice post^^^
Welcome to the club!

 

[TDIpilot4u]

VW dealer service mgr called me to inform the A/C works OK. They parked my Golf TDI in hot sun (101degrees) for a few hours, started the OM, turned on the A/C and measured the temp after 30-40 seconds - 40 degrees, they claim!!.

Did the rear window squirt nozzle fix, too.

So far, life with the Diesel is good.....

Maybe they confused 40 degrees Celsius to Fahrenheit

 

[GWbiker]

Maybe they confused 40 degrees Celsius to Fahrenheit

Good question.

BTW, after the fix, the rear nozzle still dribbles....

 

[auto_junkie]

I had an annoying rattle in my new 2015 Golf TDI when the engine would warm up and under acceleration. The rattle seemed to come from the engine compartment on the firewall. I decided to try to find it myself. It turned out to be the mounting of the pressure boost control solenoid. There are washers that act like a cricket under vibration. About 1/2 turn tightening of the mounting nuts silenced the rattle. It's been 3 weeks and still no rattle. I thought I'd share in case anyone else has a similar problem.

 

[Smokn337]

I have pretty good wind noise from driver side front window. Noticed water beading up inside window near the front seal washing it this weekend. Taking to dealership later this week. Needs a new seal or the window adjusted. Will update the outcome.

 

[GWbiker]

What kind of hardware do 2015 Golf owners use to attach rear license plate. Are the mounting holes taped for metric hardware?

Dealer used short sheetmetal screws which quickly stripped out.

 

[jen_madcity]

I have pretty good wind noise from driver side front window. Noticed water beading up inside window near the front seal washing it this weekend. Taking to dealership later this week. Needs a new seal or the window adjusted. Will update the outcome.

I am curious to know what they find! Thanks for posting.