How would you rate the speed of TDIClub?

Is TDIClub slow (ie loading pages takes longer than 15 secs on HighSpeed connection.)

  • Never

    Votes: 49 33.1%
  • Occasionally at random times from various locations

    Votes: 57 38.5%
  • Occasionally at random times from one location only

    Votes: 13 8.8%
  • Occasionally, but always at the same time from various locations

    Votes: 4 2.7%
  • Occasionally, but always at the same time from only one location

    Votes: 2 1.4%
  • Often

    Votes: 19 12.8%
  • Always

    Votes: 4 2.7%

  • Total voters
    148

NB_TDi

Vendor
Joined
Mar 16, 2008
Location
NB, Canada █♣█
TDI
2014 Jetta SE
Then why do they work acceptably (?) for a while? Anywhere from 6 months to 2 years, and then, usually in my experience, the WiFi module becomes unreliable...

So what should I buy as a replacement? It's no fun driving a couple of hours each way to my in-laws to set up yet another unit...

Yuri
Heat. They lack active cooling so after time, they die.

I find TP-Link units to be a good mid-range type. They support a lot of high-end features for a good price.
 

VeeDubTDI

Good Ol' Boy, TDIClub Enthusiast
Joined
Jul 2, 2000
Location
Springfield, VA
TDI
‘18 Tesla Model 3D+, ‘14 Cadillac ELR, ‘13 Fiat 500e
Page loads are very very slow today... slower than they normally are for me at work. Normal page loads take 5-10 seconds for me, but today it's more like 25 seconds.
 

VW Derf

Administrator
Joined
Jul 3, 1996
Location
Richmond, BC, Canada
TDI
2010 Blue Graphite Pearl Golf Variant
Pages are loading in about a second for me here...The closest I've come to nailing this down is either ISP or DNS issues. It is not the TDIClub server.
 

Fla_Panther

Active member
Joined
Dec 22, 2013
Location
Tampa
TDI
2010 Jetta TDI
Code:
Who is your Internet Service Provider (ISP)/location: Brighthouse Networks, Tampa FL
Time of day when testing was done(Pacific time): Any time of day
What kind of connection are you using: Cable/DSL at home, corporate LAN at work
How often do you encounter slow pages on TDIClub: Always. Every single page.
What does the web page seem to spend most of the time waiting on: forums.tdiclub.com
Your download speed at www.speedtest.net - At home I'm 69MB down/6MB up. I can do one from work if you want.
How long does it take to load: forums.tdicub.com 6-10 sec
How long does it take to load:http://www.tdiclub.com/store/ <1Sec
How long does it take to load: http://pics2.tdiclub.com/store/  <1Sec
How long does it take to load: http://www.ec.gc.ca/meteo-weather/de...3FWT.mc_id=tw2 Error 404
The line found at the bottom of a forum page: Page generated in 0.24704 seconds with 13 queries
When I ping forums.tdiclub.com I am told the IP address is 65.110.12.166.

I started an endless ping and let it run for a while, it was very steady at 89ms-91ms:

Code:
Reply from 65.110.12.166: bytes=32 time=88ms TTL=46
Reply from 65.110.12.166: bytes=32 time=88ms TTL=46
Reply from 65.110.12.166: bytes=32 time=88ms TTL=46
Reply from 65.110.12.166: bytes=32 time=88ms TTL=46
Reply from 65.110.12.166: bytes=32 time=89ms TTL=46

Ping statistics for 65.110.12.166:
    Packets: Sent = 421, Received = 421, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 88ms, Maximum = 103ms, Average = 89ms
Likewise, traceroute seems reasonable for a trip from FL to CA with no major jumps in service...

Code:
C:\Users\Steve>tracert 65.110.12.166

Tracing route to forums.tdiclub.com [65.110.12.166]
over a maximum of 30 hops:

  1    10 ms    10 ms     9 ms  10.100.32.1
  2    10 ms    10 ms     9 ms  72-31-237-11.net.bhntampa.com [72.31.237.11]
  3    12 ms    12 ms    14 ms  tengig0-4-0-2.tamp05-car2.bhn.net [71.44.1.224]
  4    25 ms    23 ms    23 ms  ten0-11-0-4.tamp20-car2.bhn.net [72.31.237.208]
  5    16 ms    17 ms    16 ms  ten0-13-0-0.orld71-CAR2.bhn.net [71.44.1.213]
  6    18 ms    27 ms    16 ms  72-31-188-176.net.bhntampa.com [72.31.188.176]
  7    18 ms    14 ms    15 ms  10.bu-ether15.orldfljo00w-bcr00.tbone.rr.com [66.109.6.98]
  8    23 ms    23 ms    23 ms  bu-ether18.atlngamq47w-bcr01.tbone.rr.com [66.109.1.72]
  9    22 ms    23 ms    24 ms  107.14.17.190
 10    23 ms    22 ms    23 ms  v203.core1.atl1.he.net [209.51.175.41]
 11    60 ms    49 ms    50 ms  10ge10-4.core1.chi1.he.net [184.105.223.225]
 12    71 ms    57 ms    66 ms  100ge13-1.core1.msp1.he.net [184.105.223.178]
 13    65 ms    67 ms    72 ms  10ge1-3.core1.ywg1.he.net [184.105.80.14]
 14    83 ms    79 ms    80 ms  10ge1-1.core1.yyc1.he.net [184.105.223.214]
 15    98 ms    99 ms    98 ms  10ge3-2.core1.yvr1.he.net [184.105.223.218]
 16    98 ms    90 ms    89 ms  aebc-internet-corp.10gigabitethernet1-4.core1.yvr1.he.net [64.71.135.158]
 17    92 ms    90 ms    90 ms  208.110.96.12.core25668.cipherkey.com [208.110.96.12]
 18    89 ms    90 ms    90 ms  forums.tdiclub.com [65.110.12.166]

Trace complete.
Fred/Derf,

If you haven't gotten with Roishe Cheng on his/her offer of assistance I'd suggest it. I work for Brighthouse (my local ISP) and 24/7/365 it takes ~6 seconds to load every single page from the forums, both from home and at work. The reason I'd have to say it's server related is that the pings and traceroutes are clean, and pics and store pages load for me flawlessly. So it's something having to do with the forum.

I saw some posts from you earlier in this thread suggesting a growth in users. Right now I show 3360 (493 members and 2867 guests) which is somewhere around the numbers you posted before your server upgrade, so either there was another increase in users, or there's something funky with how the server is handling forum pages compared to other pages.

Can you tell the server to prioritize serving forum pages over pics/store pages? If so that might be all that's needed, depending on how many requests you're getting for those other subdomains.

I'd love to offer more assistance but I'm a network engineer, not a server admin. If you're needing to upgrade the servers again I'd suggest and support a fundraising drive.
 
Last edited:

swetbak

Veteran Member
Joined
Jan 7, 2015
Location
Ft. Myers, FL
TDI
01 Jetta GLS, 03 Jetta Wagon, 2010 335d
Maybe it's a FL thing. I've been visiting this site for over 6 months now and it is (and has always been) by far the slowest website I go to. On a good day it rivals dial-up. Either at work or at home. The only thing that seems normal is when I hit the back button. Definitely as Server thing. Lot's of data that is probably not accessed efficiently.
I have a 10mb dsl connection at home. No idea what the speed at work is.
Numbers are one thing, but perception is everything.
I visit mostly the forum and the site that loads slowly is forums.tdiclub.com. If it isn't cached it takes at least 5 seconds which is an eternity when wanting to move around quickly. "At least" means the fastest. It's so slow at times I think the website has frozen.

I took just 35 seconds to refresh this page and 5 seconds for the "edit" window to open.
 
Last edited:

VW Derf

Administrator
Joined
Jul 3, 1996
Location
Richmond, BC, Canada
TDI
2010 Blue Graphite Pearl Golf Variant
Yes, but only for those that have speed issues at some point. This can help determine if the issue is the server or something between the member and the server as this tests from a different location.
 

IndigoBlueWagon

TDIClub Enthusiast, Principal IDParts, Vendor , w/
Joined
Aug 16, 2004
Location
South of Boston
TDI
'97 Passat, '99.5 Golf, '02 Jetta Wagon, '15 GSW
Over the past week or so the site is much slower for me than it has been in the past. I initially thought it was my cable provider but it's very slow both at home and at work. Is anything going on that's causing this?
 

VW Derf

Administrator
Joined
Jul 3, 1996
Location
Richmond, BC, Canada
TDI
2010 Blue Graphite Pearl Golf Variant
Other than me being out of town, no..I have restarted and cleaned a few things up so hopefully things are back to normal now.
 

fxk

Veteran Member
Joined
Mar 12, 2015
Location
Vast wilderness between DC and Baltimore
TDI
2014 Sportwagen TDI
For a while there have been reports of TDIClub being slow to respond. While there might be a few times for maintenance reasons this could happen, it should be infrequent. Also I have been unable to replicate these issues as the forums are pretty much always snappy no matter why kind of computer and connection I have and the number of people experiencing this issues seems to be low. Due to this I believe the problem is external, but I need a little more information to help track down the problem and find the root cause.
To help isolate the issues if you could answer the poll question and answer the following questions for each internet provider/location you access the forums it would be a great assistance. Please post the results below or send me a PM (VW Derf). When I have enough answers I will note at the bottom of this thread and close the topic.
Who is your Internet Service Provider (ISP)/location:
PLEASE ENTER ISP and location
Comcast.net - Washington DC
Time of day when testing was done(Pacific time):7:40PST (10:40EDT)
  • 0-4am
  • 4-8am
    [X]8-12 noon
    [X]12-4pm
  • 4-8 pm
  • 8-12 midnight
What kind of connection are you using:
  • dialup
  • smart phone/cellular connection
    [X]Cable/DSL
  • Satellite connection
  • corporate LAN connection
  • other
How often do you encounter slow pages on TDIClub:
  • Never
    [X]Occasionally at random times
  • Occasionally, but all ways at the same(s) time of day
  • Always
In the status bar found on the bottom of your browser, what does the web page seem to spend most of the time waiting on:
  • can't see
  • www.tdiclub.com
  • tdiclub.com
  • forums.tdiclub.com
  • pics.tdiclub.com
  • pics2.tdiclub.com
  • other
Your download speed at www.speedtest.net
  • < 1Mbps
  • 1Mbps - 5Mbps
  • 5-10Mbps
    [X]>10Mpbs
How long does it take to load: forums.tdicub.com
  • <1Sec
  • 1-5sec
  • 6-10 sec
  • 11-20 sec
  • 21-45 sec
  • > 45 sec
    [x]N/A - showed "Page Not Found"
How long does it take to load:http://www.tdiclub.com/store/
  • <1Sec
  • 1-5sec
  • 6-10 sec
  • 11-20 sec
  • 21-45 sec
  • > 45 sec
    [X]N/A Showed Page Not Found"
How long does it take to load: http://pics2.tdiclub.com/store/
  • <1Sec
  • 1-5sec
  • 6-10 sec
  • 11-20 sec
  • 21-45 sec
  • > 45 sec
    [X]N/A - "Not Found"
How long does it take to load: http://www.ec.gc.ca/meteo-weather/default.asp?lang=En&n=792F2D20-1&?WT.mc_id=tw2
  • <1Sec
  • 1-5sec
  • 6-10 sec
  • 11-20 sec
  • 21-45 sec
  • > 45 sec
    [X]N/A My patience Timed Out
The line found at the bottom of a forum page that looks like this:
Thanks for your assistance.
Fred
Today is unusually slow. time: 10:40am EDT
 
Last edited:

Digital Corpus

Top Post Dawg
Joined
Mar 14, 2008
Location
Ontario, California
TDI
'97 B4 w/ 236K mi body, 46K mi soul
Over the past week or so the site is much slower for me than it has been in the past. I initially thought it was my cable provider but it's very slow both at home and at work. Is anything going on that's causing this?
Other than me being out of town, no..I have restarted and cleaned a few things up so hopefully things are back to normal now.
I'm still getting sporadic hangs when loading pages and the site is generally higher latency than normal.
 

1854sailor

Resident Curmudgeon
Joined
Aug 10, 2004
Location
Baltimore, MD and Westerly, RI
TDI
2015 Golf SE SportWagen, 2015 Golf SE Hatch Back.
Yup, slow for me too. Forums opened to a blank page and it took over a minute to load. Did a speed test and I'm over 10 Mb/sec on a Clear Wireless modem. Everything else loads fine.
 

JASONP

Top Post Dawg
Joined
Feb 24, 2008
Location
Guelph
TDI
2015 Golf TDI Comfortline 6spd
I have other forums in Tapatalk and TDI CLUB was the only one to take over 3 minutes to load a page,all others less than 10 seconds
 

VW Derf

Administrator
Joined
Jul 3, 1996
Location
Richmond, BC, Canada
TDI
2010 Blue Graphite Pearl Golf Variant
Yes, on May 28, 2015 we had a 10+ fold increase in the number of non logged in users severely impacting services. Things are now back to normal.
 

VeeDubTDI

Good Ol' Boy, TDIClub Enthusiast
Joined
Jul 2, 2000
Location
Springfield, VA
TDI
‘18 Tesla Model 3D+, ‘14 Cadillac ELR, ‘13 Fiat 500e
I can't imagine that they're legitimate viewers at that time of day. The peak is listed as: Most users ever online was 36,729, 05-29-15 at 06:08 AM.
 

Digital Corpus

Top Post Dawg
Joined
Mar 14, 2008
Location
Ontario, California
TDI
'97 B4 w/ 236K mi body, 46K mi soul
6 am eastern time, but an order of magnitude spike it traffic is likely artificial. It'd be cool is it were something like /. though I cannot remember the last time that happened to a normal server.
 
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