Just got my repair offer today dated January 19th 2018.Just got the offer letter in the mail today dated 1/15/2018. I then check the portal and it is still stuck on step 15. ***, it doesn't take 20 days to mail something and there is no reasonable explanation this couldn't be done on the portal. Just stupid.
Just wondering once I bring my car in will I be receiving the amount stated in the letter "ESTIMATED Amount VW Will Pay You" or is it broken into TWO payments, partial payment now and the remainder at some point in the future?