HELP! Engine died shortly after fueling. HPFP?

[oxford_guy]

Yup.

http://articles.moneycentral.msn.com/SavingandDebt/SaveonaCar/CarsThatLastAMillionMiles.aspx

Thank you.

 

[TwoTone]

says who?

cars break, deal with it.

It's amazing to me how low of a bar new TDI owners are setting for the TDI

 

[bdisco]

When you ask that question, I think you have to set a specific mileage boundary. I think most here (and I would especially rely on the mechanics' opinions, not mine) would agree that any fuel pump will fail eventually.

Yes, I can accept a fuel pump failure. However grenading itself and sending shrapnel throughout the entire fuel system, not so much...

"If one does not fail at times, then one has not challenged himself."

Ferdinand Porsche

 

[BovvyD]

I don't think people would have a problem with the HPFP failing if it was a reasonable cost to replace. Trashing your entire fuel system for $6k is unacceptable.

 

[oxford_guy]

We should stop calling this "HPFP failure" and start calling it "fuel system destruction".

After all, it's not just HPFP failure.

 

[Onefast66nova]

I am waiting for an aftermarket or factory installed filter so if my hpfp was to fail it would not take the entire system. Or even a replacement design would be awesome because I'm in this car for the long haul and plan on 300k. I would be willing to pay a little now and not a whole lot later. Kinda like insurance, pay for good one and hope u never have to use it.

 

[dustingebhardt]

I am waiting for an aftermarket or factory installed filter so if my hpfp was to fail it would not take the entire system.

^This.

I'd install a fuel filter if I could do it, within reason of course. A subject for another thread, perhaps?

 

[Onefast66nova]

But the dealer would prolly void warranty for all fuel system if u added one! But like u said another thread another day.

 

[dustingebhardt]

The parts arrived at the dealership this morning and I may have my JSW back tonight or tomorrow. I'd like to ask for an extended warranty on this (sub)system. How would you recommend I go about it?

 

[maxedtdi]

Well I think you'll have a 12/12 warranty from the get-go.

 

[pcnorton]

The parts arrived at the dealership this morning and I may have my JSW back tonight or tomorrow. I'd like to ask for an extended warranty on this (sub)system. How would you recommend I go about it?

Email VWOA. Tell them your story, how you are not happy and not confident about the car. They are the ones to extend your warranty. Going through this process with them.


Paul

 

[dustingebhardt]

I got an email from NHTSA today, asking about the conditions of my failure. I replied back. I hope we can generate enough pressure on this so that VW is forced to do right by us.

I also called VW CustomerCARE and explained my situation. I asked for an extended warranty and was denied. They told me that they were unable to predict if/when it might fail again, so they couldn't cover it. However, if/when it fails again, they want me to call them at that time and an extended warranty might be negotiated.

Reading between the lines, they think it will fail again and don't want to pay for it. They want me to pay for it and then "maybe" they "might" pay for it. Lame.

 

[oxford_guy]

They told me that they were unable to predict if/when it might fail again, so they couldn't cover it.

Maybe you should ask them to define the word warranty. It seems they don't understand what one is.

However, if/when it fails again, they want me to call them at that time and an extended warranty might be negotiated.

Words fail...

 

[jagster936]

Lol that sucks. Sigh

 

[TwoTone]

Funny thing is, if this was so rare and the new pumps were so much better, wouldn't the publicity of extending the warranty be worth it?

Oh but that would require VW to think there was little risk of losing a lot of money and had a lot of confidence in the 4th revision of the pump

 

[BrShootr]

I did not need to prime the pump when I changed the filter. I had heard that the engine will stall several times until the filter chamber is filled and the pump is primed. With mine, I didn't have that issue. I'm not sure why, other than the filter chamber was still full of fuel?

So just to get this straight, you replaced the filter but not the dirty fuel inside the fuel filter canister? How do we know this is not the cause of the failure of the HPFP due to particles getting accumulated into the rollers that get lubricated by fuel?

Just something to think about before we jump to conclusions. In other words, if the fuel pump was NOT the "cause" of the failure, would you be questioning your DIY maintenance more closely? I am not saying it was your fault, I'm just saying we should look at all variables as it's easy to accept a result that you were expecting without questioning it.

 

[quietpeen]

My price was $18,000 trade in...Chevy offered me $16,000.

Otherwise taken the tax info into consideration I would take $19,000 as a private sale.

go to a different dealer. I traded my 2010 in with over 26,000 miles on it after owning just over a year, and I admitted that it was in an accident and they gave me more than what I owed on it.

 

[Pirate]

Hpfp ??

Excuse my ignorance, but what does HPFP stand for?

Need a glossary of abbreviations.

Pirate

 

[nikhsub1]

High Pressure Fuel Pump. HPFP.

 

[newnytdi]

This is so obviously an engineering/manufacturing problem. I am sorry, but it seems after reading around this forum as if there is no rhyme or reason to the failures. How can an auto manufacturer sell a car in the US where fueling up at your local Texaco, Mobil, BP, etc puts your car in jeopardy of a catastrophic $6,000-12,000 fuel system failure?

I just picked up my car yesterday only to discover this issue on these forums last night. I bought this car with the expectation of a potential 300,000-400,000 miles of service. Diesels are supposed to go this far. It isn't the first diesel I have owned, but unless VW owns up to this issue it will be the only VW diesel I will own. I shouldn't have to stress about this and neither should any of you.

 

[BrShootr]

This is so obviously an engineering/manufacturing problem. I am sorry, but it seems after reading around this forum as if there is no rhyme or reason to the failures. How can an auto manufacturer sell a car in the US where fueling up at your local Texaco, Mobil, BP, etc puts your car in jeopardy of a catastrophic $6,000-12,000 fuel system failure?

I just picked up my car yesterday only to discover this issue on these forums last night. I bought this car with the expectation of a potential 300,000-400,000 miles of service. Diesels are supposed to go this far. It isn't the first diesel I have owned, but unless VW owns up to this issue it will be the only VW diesel I will own. I shouldn't have to stress about this and neither should any of you.

I kind of was in the same boat. It seems like the issue is common among forum owners, but not as common as you'd imagine. You have to remember how many people haven't had any issues and also keep in mind that no-one that uses any additives has had this issue, according to the thread of HPFP failures. (at least none that I saw) get an additive and add it to your new car to help break in the HPFP properly and you'll probably not have any issues. I'm not disagreeing with you, btw, I'm just adding to what you said.

 

[Thunderstruck]

There could be more than one cause at work here too. A lubricity additive isn't going to help much if you are plagued by contaminated fuel, as VW has said.

 

[TwoTone]

I kind of was in the same boat. It seems like the issue is common among forum owners, but not as common as you'd imagine. You have to remember how many people haven't had any issues and also keep in mind that no-one that uses any additives has had this issue, according to the thread of HPFP failures. (at least none that I saw) get an additive and add it to your new car to help break in the HPFP properly and you'll probably not have any issues. I'm not disagreeing with you, btw, I'm just adding to what you said.

Incorrect