rotts4u
Veteran Member
Before Diesel Gate hit the news I was thinking about trading my 2013 TDI Passat because I wanted a new car and I didn't want to perform the 80K service. So I went to a dealer and drove a Honda Hybrid as my first test drive. I was planning on trying all the hybrids such as Ford, Toyota, Hyundai and of course the Passat TDI was on my list too.
At the time the Honda dealer was very interested in my TDI for trade. A week later the news hit and then they would not even trade with me at all because they can't sell the TDI which I understand. Now I am forced to perform the 80K service which I was trying to avoid. I contacted VW and advised them of my situation and asked if they would at least help me a little with a discount on the major service since it was diesel gate that prevented me from trading cars. I tried an online chat, Facebook DM and an email. I finally got an email today and was politely told no they would not offer me any assistance with the service even though the car can't be traded in at this time. They assured me they were committed to my satisfaction etc but then said no they will not help me with a discount.
I guess I didn't really expect that they would do much if anything but it was worth asking for a I guess. Has anyone else tried to contact them and gotten anywhere?
At the time the Honda dealer was very interested in my TDI for trade. A week later the news hit and then they would not even trade with me at all because they can't sell the TDI which I understand. Now I am forced to perform the 80K service which I was trying to avoid. I contacted VW and advised them of my situation and asked if they would at least help me a little with a discount on the major service since it was diesel gate that prevented me from trading cars. I tried an online chat, Facebook DM and an email. I finally got an email today and was politely told no they would not offer me any assistance with the service even though the car can't be traded in at this time. They assured me they were committed to my satisfaction etc but then said no they will not help me with a discount.
I guess I didn't really expect that they would do much if anything but it was worth asking for a I guess. Has anyone else tried to contact them and gotten anywhere?