Hi. I have been waiting since September for a decision on a review for previous claims on my Audi Q7, now I got the offer letter in the mail but for half of the restitution.
I called the hotline as I was by the previous owner that they didn’t put a claim on it. They were the original owners. Now, I was told hat because I bought it in July of 2017, I am only eligible to half of the restitution regardless if they were previous claims on it or not!!!
Is this correct? I cannot find wording in the settlement documents that states this!! I got a Cayenne in February of 2017 and got full restitution! To me it does not make any sense at all!!! Sick and tired of these guys incompetence!
Any help to point some legal stuff to these guys or to shut me up would be appreciated!!
I called the hotline as I was by the previous owner that they didn’t put a claim on it. They were the original owners. Now, I was told hat because I bought it in July of 2017, I am only eligible to half of the restitution regardless if they were previous claims on it or not!!!
Is this correct? I cannot find wording in the settlement documents that states this!! I got a Cayenne in February of 2017 and got full restitution! To me it does not make any sense at all!!! Sick and tired of these guys incompetence!
Any help to point some legal stuff to these guys or to shut me up would be appreciated!!