Went to check 3 VIN's on the vw claims portal to see what money was still on them. All showed full $9,000 (thereabouts), but when I inputed my mom's 2014 Q7 that they already took half of the money on, it's still showing full $9,000.
Am I using the wrong place to check on the moneys?
I am trying to help a buddy out and ran the numbers and the full amount showed on one he is looking at. The dealership that is selling the car told him it was a former lease and the lady did claim the car. But she turned it in awhile ago and the site still shows full amount. So I dont know how updated it is now.