Tin Man
Top Post Dawg
- Joined
- Nov 18, 2001
- Location
- Coastal Empire
- TDI
- Daughter's: 2004 NB TDI PD GLS DSG (gone to pasture)
Customer satisfaction related to "driving experience, value, comfort, styling, audio, and climate systems." https://www.businessinsider.com/tesla-tops-consumer-reports-owner-satisfaction-list-2019-2?op=1Everybody knows that JD Power are phony, pay to play awards. Tesla never pays fools like them, so the results aren't surprising. The truly important metric is customer satisfaction. Tesla has the highest customer satisfaction ratings (unpaid ratings) of any automaker.
Tesla reliability (CU) is average, and defects on delivery per 100 cars (JDP) is worst.
Cronyism accusations without evidence is just "some guy on the Internet" blather.
Teslarati has a positive view, as fan-boys: https://www.teslarati.com/tesla-jim-cramer-jd-power-quality-survey/
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