And the name of the Dealership is ????
I lived in Irvine for a period of time in 2008 and my roommate and I were looking at R32's there. Not too bad of a dealership.
Just to remind you all something you all already know, when a dealership says 'they will cover the cost', my understanding is that the dealership gets a credit from VWoA, and that in fact the costs are covered by VWoA, if not Germany.
Southern States Imports, on Wake Forest Rd in Raleigh NC.
I know I am bumping an old thread but this happened to me this morning. I was in stop and go traffic and felt the transmission thud and then get stuck in first with the flashing wrench exactly like in the you tube clip. In fact, I googled the symptoms and it took me right to the video and I found this thread later. I pulled over, turned off and restarted my car, then the problem was gone. I am going to step outside and scan it with VCDS in a minute. I am praying I don't need a new transmission or mechatronic unit. My car is 2011 JSW with 120K on it.
I hope so too. I've lost the repair order and seem to have deleted it from my Google Drive but it was not a cheap repair. My vehicle was still under warranty. I no longer own it but once the mechatronic unit was repaired I had no further issues until faulty dealer repairs resulted in a blown turbo but that's another story. That was repaired via a 50/50 split between VWoA and the dealer (because of my service history at the dealer). Shortly after that I felt I couldn't trust the car from a reliability standpoint and sold it.
Did you have the whole transmission replaced or just the mechatronic? I can get a good price on a mechatronic, it's just all the other items (clutch and flywheel) that really add up. I would be doing all the work myself but would rather avoid replacing everything if not necessary. I just bought the car less than 6 weeks ago and purchased the DSG over manual to save money in the long run (expensive clutches and bad synchros in the manuals). Guess this may be costing more in the long one but I suppose I'll find out. I hooked up VCDS and this is what I pulled:
Mine stated both the mechatronic and the rear transmission bearing unless they are one in the same. I seem to recall them stating to me that I had to have a whole new tranny because the mechatronic was integrated into the tranny itself but I could be mistaken. Wish I could be more helpful.
Sorry for the delayed response. You are correct. However the financials worked the repair was covered under the new vehicle warranty.