texasvw
Member
Never posted here before. I was reading the "DPF replacement tutorial?" with attention to @oilhammer comments. My 2014 Sportwagen was taken to dealer about a month ago because the CEL threw a code and was complaining that the DPF needed to regenerate. We couldn't get the light to go out so we took it to ParkNorthVW. Car had slightly less than 120K miles at say 119,650 miles, so under warranty... The dealer said they fixed the DPF and gave it back to us. After about 300 miles and 3 or so days, the CEL and DPF lights reappear. Dealer says they need to file paper work with VW corporate and see if the DPF can be replace or if they can buy back the vehicle under the diesel gate issues. The vehicle has had the recall issues done. Back to dealer.
So, now ~119,950 miles, 50 miles to go on warranty. Dealer said to my son that the DFP light was on because the part they used may not have been recognized by the ECU and now throwing a code. Part? What part? The service advisor said they cleaned the DPF and good to go, almost ready to pick it up...then, they said they tested it and that the NOX sensor was causing the DPF light to reappear. Then they said the Catalytic-converter needed to be replaced, for free. They said they did that and now the issues are gone, e.g. no CEL or codes. Now the car is ready to go again...with unknown miles on the speedo since it was in their hands for the past 4+ weeks.
@oilhammer says 99% of the time the DPF is broken/cracked. Why won't the dealer admit it is an issue and why won't VW authorize the replacement for $1200 parts cost.
Any advice on how to get the dealership to commit to an extension over the 120,000 mile warranty and guarantee the problem is solved. Im sure the issue is just waiting to appear as soon as we get across town and the speedo is over 120,000 miles.
Love the car and will delete the DPF when it fails again.
So, now ~119,950 miles, 50 miles to go on warranty. Dealer said to my son that the DFP light was on because the part they used may not have been recognized by the ECU and now throwing a code. Part? What part? The service advisor said they cleaned the DPF and good to go, almost ready to pick it up...then, they said they tested it and that the NOX sensor was causing the DPF light to reappear. Then they said the Catalytic-converter needed to be replaced, for free. They said they did that and now the issues are gone, e.g. no CEL or codes. Now the car is ready to go again...with unknown miles on the speedo since it was in their hands for the past 4+ weeks.
@oilhammer says 99% of the time the DPF is broken/cracked. Why won't the dealer admit it is an issue and why won't VW authorize the replacement for $1200 parts cost.
Any advice on how to get the dealership to commit to an extension over the 120,000 mile warranty and guarantee the problem is solved. Im sure the issue is just waiting to appear as soon as we get across town and the speedo is over 120,000 miles.
Love the car and will delete the DPF when it fails again.
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