I've seen a couple others posting in this thread about the "cluelessness" of VW dealers they've been to, in regard to the whole Dieselgate issue.
I myself encountered this - when I took my car in for it's 10,000 mile servicing in January, I talked with the salesman who sold me my car, and he seemed completely in the dark. When I returned in March to get my $500 gift card and $500 VW credit (which I used to buy window air deflectors and roof rails), he was still at a loss.
Has anyone here encountered a dealer who seemed better informed?
My wife has also told me, that as a part of the settlement, VW is forbidden to offer any special deals contingent on you taking either settlement - although I haven't seen that anywhere else, but she's more of a read a 40+ page settlement type of person than I am. Has anyone else heard/read that anywhere?
my experience is limited but the dealership in Columbia, SC I went to I spoked to the manager and he knew about the dates and such. We chatted for just a few minutes about what he would do, etc. He did not push or say anything to me about buying another VW. Just asked if I liked the car (I purchased new from them) and that if it made financial sense he would do the buyback too
I was in there to have the value of my car adjusted for my annual state taxes have to pay so I did not speak to any salesmen