Dieselgate, The Canadian Edition

The Tortoise

Veteran Member
Joined
Apr 24, 2017
Location
Ottawa
TDI
2015 GSW Trendline - White
Thanks for the reply. I hope it will go well. Please do keep us posted.
I dropped it off Tuesday morning and by Wednesday afternoon it was ready. The rental was a Dodge Charger. Ugh.

Performance is more or less the same with a bit of extra noise from the engine. Nothing intrusive, just noticeable.
 

xpert

Member
Joined
May 9, 2017
Location
Montreal
TDI
2015 Passat Comfortline 6-speed Manual
I am glad it worked for you! Thanks for sharing. The problem may be only with Passats according to my dealer. I had to do the oil change and I was told that they cannot do any Passats at this time. One of the parts is not available. I have to call from time to time to inquire if the missing part has become available.



So: anyone with a Passat that had Phase 2 performed lately?
 

Wildrabbit79

New member
Joined
Oct 11, 2018
Location
Canada
TDI
Golf Jetta Golf Sportwagen
Mine is going under the knife next Tuesday and I haven't heard anything. When I booked the appointment he did comment that I was lucky it was a Golf because parts for other models are back-ordered.
Just had our 2015 Sportwagen done.
Noticed performance drop off. Severe lag in throttle response, at all speeds. That was eliminated and working fine after phase 1 correction.
Power managed different, I don't like it.
Engine noise much louder, especially under full throttle.
Fuel mileage similar. Gobbles up DEF fluid.
Be aware that, on some of the modifications, the sub frame is taken apart, as well as the right lower control arm.
A front end alignment will be required. My wife came home from the dealer, and I took note of how the driver side wheel was pointing. When I went to the right side of the car the wheel was pointing the other way. That's when I called the dealer and found out the car frame was taken apart.
The dealer then booked another appointment. An alignment was made. The vehicle was way in the red.
The steering wheel was off to the left, asked for that to be fixed, and was not centered.
At least the alignment is correct now. Have to back again to get the steering wheel aligned. The steering used to have no play in it. Now there is noticeable play or dead spot when changing direction. I hate that.
It is these small performance and handling issues that really have left me dissappointed. It also took a week to complete. Had to wait for parts.
I contacted the class action lawyers and there are many of us, with settlement phase 2 problems, with the same complaints.
A friend had his phase 2 and was happy with no complaints.
When I examined his steering, it was way out as well. He was oblivious to the steering wheel being tilted to the left and again the alignment was visibly noticeable by just standing in the front of the vehicle. Same situation for him.
The vehicle hesitated and he was ok with this, saying he didn't like it, but expected some differences.

Most owners just think everything is OK because the dealer just did the phase 2.
The settlement must be quoted. Read the settlement, no changes in engine noise, fuel economy, performance or driveability. "No changes" is what convinced me to take the fix. Right up to phase 2 I was really pleased with this vehicle.
 

The Tortoise

Veteran Member
Joined
Apr 24, 2017
Location
Ottawa
TDI
2015 GSW Trendline - White
Noticed performance drop off. Severe lag in throttle response, at all speeds. That was eliminated and working fine after phase 1 correction.
Power managed different, I don't like it.
Engine noise much louder, especially under full throttle.
I agree with the observations, but not to the same degree.

There does seem to be a bit more lag in the throttle. I have assumed it was because I had changed the throttle with OBDEleven and it has changed back. I will be checking that this weekend, but if wasn't changed during Phase 2 I can definitely see how the stock setting would be annoying.

The engine is definitely louder, even my wife noticed it. But having driven it some more, it's not overly intrusive and I am used to it.

I also paid for an alignment since I had hit a pot hole previously. But, from looking at the pre and post settings I think the phase 2 modifications were the cause of it being out.
 

brad94sc

New member
Joined
Jul 26, 2018
Location
Vancouver, B.C.
TDI
2005 Jetta TDI/2015 Jetta TDI
My 2015 Jetta 6sp is in the dealership is we speak getting phase 2 done... hopefully it goes smoothly and I don't notice much difference!
I just got it a few months ago and been very happy with it so far.
 

Zapkat

Member
Joined
Feb 3, 2013
Location
Flesherton, Ontario
TDI
2014 Jetta Highline
I suppose I'm lucky. I sold my '13 Beetle back in late June, 2017 and bought a '13 Jetta 2.5 gasser to replace it. It was ok, loved the interior space, but the difference in engine performance was VERY noticeable. After 15 months we traded it in for a '14 Jetta TDI and couldn't be happier. The gap between TDIs and switching to a different model has meant that if there's a difference in performance, we don't notice it. Happy to be back in the fold!
 

crashtested

Veteran Member
Joined
Jun 15, 2010
Location
Nelson, BC
TDI
2014 GSW Trendline 6MT, 2004 Jetta GLS 5MT (sold), 2010 GSW Highline 6MT (buy back)
Our '14 GSW goes in for an O2 sensor that VWoC said it required post fix. Wife has it Kelowna so hopefully it goes smoothly. They said it would be less than 3hrs so no loaner for her.
 
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onslaught192

Member
Joined
Sep 23, 2015
Location
Toronto
TDI
Jetta Highline
i'm getting real antsy with this nonsense.....im returning my car on monday and i'll have my new car ready to go, Ricepoint rep leaves a reminder message on my phone about items to bring and again mentions original wheels after i specifically told them on my 20 day call that i dont have them and havent had them for 2+years.

update: told them what happened, guy made a phone call with pictures and all was ok.

thanks for all your help on this thread
 
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Bearsvw

Well-known member
Joined
Oct 11, 2016
Location
Orleans ont
TDI
2013 passat highline loaded
Dropped my car off on Monday for the repair/fix I found out yesterday it's on hold vw Canada stopped the fix. No more info just it's stopped they will do my heater core yet again and grab my car tomor.
 

GD

Veteran Member
Joined
Jun 11, 2002
Location
Toronto
TDI
2011 Jetta TDI Highline DSG
Took the 2014 Jetta to Midtown Toronto VW on Thursday morning for the Gen 1 Fix. Service rep walked me over to Enterprise to pick up a 2019 Jetta rental.

ready for pick up at the end of the day with two stickers under the hood. Waiting for the restitution cheque.

Noticed some minor changes in DSG gear shift ranges and little noisier engine..may be placebo effect having been in a 2019 Jetta gasser.
 

FrankenAudi

Well-known member
Joined
Dec 11, 2018
Location
Durham,Ont.
TDI
01 Audi Quattro Allroad 6Mt.
What happens if i buy 2010 Q7 lightly damaged from a business selling Used vehicles with a Salvage Title ?? When i asked if the Q7 has had it VW /Audi Emissions updated , he didn't answer the question ,How can i find out get the VIN# and call a dealer or etc. ?? Any ideas .
 

Rickmurray

New member
Joined
Jan 3, 2019
Location
Fredericksburg VA, usa
TDI
2010 golf
I am a dealer in Virginia, USA. Owned a Canadian spec 10 golf when the emissions scandal was announced and still own it. It was never registered in the USA. In the settlement agreement they include auto dealers as part of the class if "located in Canada." My claim was rejected as well as the appeal. Looking for a reference for an attorney in Canada that would file suit against VGOC. I also filed an appeal with VOA which was denied. Any help would be appreciated.
 

FrankenAudi

Well-known member
Joined
Dec 11, 2018
Location
Durham,Ont.
TDI
01 Audi Quattro Allroad 6Mt.
I am a dealer in Virginia, USA. Owned a Canadian spec 10 golf when the emissions scandal was announced and still own it. It was never registered in the USA. In the settlement agreement they include auto dealers as part of the class if "located in Canada." My claim was rejected as well as the appeal. Looking for a reference for an attorney in Canada that would file suit against VGOC. I also filed an appeal with VOA which was denied. Any help would be appreciated.
I haven't used the firm , just giving a link.

https://www.mckenzielake.com/practi...s-law/Volkswagen-Emissions-Fraud-Class-Action
 

phantom1260

Veteran Member
Joined
Aug 15, 2017
Location
Brampton, Ontario
TDI
2010 Jetta TDI
Received this in an email. Heater core is also covered under the warranty now. If anyone had to pay out of pocket for this repair after the fix they can be reimbursed.

Volkswagen Canada
P.O. Box 842, Stn. A
Windsor, ON, Canada N9A 6P2
January 18, 2019

XXXXX XXXXXX

This notice applies to your vehicle: XXXXXXXXXXXXXXXXX

Subject: Update to the Extended Emissions Warranty provided with the Approved Emissions Modification for Volkswagen Model Year 2009-2015 2.0L TDI and Model Year 2009-2016 3.0L TDI



Dear Volkswagen Owner or Lessee,

Previously, you may have received a notice that Volkswagen Group received approval from U.S. regulators, including the Environmental Protection Agency (EPA), for an emissions modification to address emissions system issues affecting certain Volkswagen TDI vehicles. This emissions modification was offered to the Canadian market free of charge. Our records show that you are the owner or lessee of a TDI vehicle that received the emissions modification.

As a result of the emissions modification being performed on your vehicle (whether by you or someone else), Volkswagen extended the Emissions Control System Warranty that covers the entire emissions control system of your vehicle, including (1) any and all components replaced as part of the emissions modification, and (2) any component which can reasonably be impacted by effects of the emissions modification. Your Volkswagen dealer will diagnose and replace eligible components, as necessary, at no cost to you as long as the vehicle remains within the time and mileage limits of this warranty extension. Information about the time and mileage limits of your warranty extension is available at www.vw.ca/tdiwarranty.

The purpose of this letter is to inform you that, in accordance with regulatory approvals, the list of components covered by this warranty extension has been updated to include the heater core and certain emissions-related parts. As a result, repairs not previously covered may now be included in the extended warranty’s coverage and, if included, eligible for reimbursement.
If, after the emissions modification was performed on your vehicle, you incurred out-of-pocket expenses for a heater core or emissions-related part repair and would like to request reimbursement:

1. Please provide legible copies of receipts, invoices and/or repair orders and keep the originals for your records. Documents will not be returned. Documentation must include:

a. The name and address of the person who paid for the repair.
b. The Vehicle Identification Number (VIN) of the repaired vehicle.
c. A description of the problem and what repair was done, and the name, address and phone number of the repair facility that performed the work.
d. Proof of payment for the repair and the date payment was made (copy of cheque, bank statement, etc.).

2. Please sign and complete the below, and return with the required documentation:

By signing here, I confirm that the statements made in support of my reimbursement request are true and the accompanying documents are actual copies reflecting the actual expense(s) incurred.
Customer’s Signature:

Customer’s Name (please print):

Preferred Phone Number:

E-Mail Address:



3. Please send this completed notice form and the required documentation through one of the following methods:

E-Mail:
vwcanada.inquiry@vw.ca
Mail:
Volkswagen Group Canada Inc.
Attn: TDI Extended Emissions Warranty Reimbursement
777 Bayly St. W., Ajax, ON, L1S 7G7, Canada


Please note:

· Your claim will be reviewed within 60 days of receipt, unless otherwise notified. If your claim is approved, you will receive a cheque from Volkswagen Group Canada. Reimbursement may be limited to the amount the repair would cost if it had been completed by an authorized Volkswagen dealer in Canada.

· If your claim is incomplete, we will contact you and offer you the opportunity to provide additional documentation to support your claim.

· If your claim is denied, we will contact you with the reason(s) for the denial.

* * *

If you have any questions regarding this notice please contact Customer CARE at 1-800-822-8987 or vwcarecanada@vw.ca.
 

questman

Well-known member
Joined
Jul 24, 2010
Location
Toronto
TDI
2010 Golf TDI United Grey DSG (buyback June 15,2017), replaced by 2017 Golf TSI
Bosch class action

I emailed them. Not going to get anything.
True. Case was heard October 30, 2018.
E. Conclusion
[54] For the above reasons, the Plaintiffs’ motion is dismissed. If the parties cannot agree about the matter of costs, they may make submissions in writing beginning with Bosch and Volkswagen’s submissions within twenty days of the release of these Reasons for Decision followed by the Plaintiffs’ submissions within a further twenty days.
Found searching https://www.canlii.org
Court File No. CV-16-549639-00CP <--------- supplied by someone earlier in this thread.
 

ecode

Veteran Member
Joined
Aug 18, 2016
Location
Toronto
TDI
Mk6 Wagon
True. Case was heard October 30, 2018.
E. Conclusion
[54] For the above reasons, the Plaintiffs’ motion is dismissed. If the parties cannot agree about the matter of costs, they may make submissions in writing beginning with Bosch and Volkswagen’s submissions within twenty days of the release of these Reasons for Decision followed by the Plaintiffs’ submissions within a further twenty days.
Found searching https://www.canlii.org
Court File No. CV-16-549639-00CP <--------- supplied by someone earlier in this thread.
That court file is the one that certified the class action.

https://kmlaw.ca/wp-content/uploads/2018/07/2018-07-16-Entered-Order-Consent-Certification.pdf

As of right now, its still in settlement mode, with the lawyers going back and forth. Bosch tried to say that owners already got 'enough' via VW, but that didn't fly. So as of right now, it's a waiting game.
 

4g63turbo

Member
Joined
Feb 24, 2010
Location
T.O, Canada
TDI
13 TDI 6MT
Just a quick question, for my 2013 jetta tdi 6sp manual if I did my emission fix around 163 000kms(last year), when does my extended emission warranty expire at 203 000km's?
 

ecode

Veteran Member
Joined
Aug 18, 2016
Location
Toronto
TDI
Mk6 Wagon
Just a quick question, for my 2013 jetta tdi 6sp manual if I did my emission fix around 163 000kms(last year), when does my extended emission warranty expire at 203 000km's?
The greater of:
-10 years and 6 months or 203,000 km,
whichever occurs first, from the vehicle’s
original in-service date; OR
- 4 years and 6 months or 87,000 km, whichever
occurs first, from the date and mileage of the
completion of the emissions modification.

So no, the GREATER OF wouldn't be the 203k, it would be the other one. So, either 3.5yrs from now or 250k km, whichever comes first.
 

4g63turbo

Member
Joined
Feb 24, 2010
Location
T.O, Canada
TDI
13 TDI 6MT
The greater of:
-10 years and 6 months or 203,000 km,
whichever occurs first, from the vehicle’s
original in-service date; OR
- 4 years and 6 months or 87,000 km, whichever
occurs first, from the date and mileage of the
completion of the emissions modification.

So no, the GREATER OF wouldn't be the 203k, it would be the other one. So, either 3.5yrs from now or 250k km, whichever comes first.

Thank you bud, you have been great help in this forum!
I remember your clean passat wagon I believe from years before :)
 

ecode

Veteran Member
Joined
Aug 18, 2016
Location
Toronto
TDI
Mk6 Wagon
Thank you bud, you have been great help in this forum!
I remember your clean passat wagon I believe from years before :)
Thanks.

Yes, many years ago.... Friend still owns it, but it's in need of some work to get back on the road.
 

uchu

Veteran Member
Joined
Jul 29, 2015
Location
Markham ON
TDI
2012 Passat Highline - in VW's possession
In other news:
https://www.consumerreports.org/law...esel-lawsuit-will-compensate-jeep-ram-owners/
I wonder when Canadian owners will get compensation, if any...

Changing topics...Anyone keeps getting recall notices for your surrendered TDIs? We are still getting them in the mail, almost two years after the buyback. I called them about a year ago to make sure they have all the paperwork updated, so we wouldn't receive the notices anymore, but to no avail.
 
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