Dieselgate, The Canadian Edition

[porkupine]

I think you're "over thinking" it, and looking for something to get upset about.

At this point I'm simply weighing my options between trade in (and switching to something like a Chevy Bolt, more suited towards my circumstances), or keeping the car.

Hence seeking clarity on the warranty. If I suspect my head gasket may need replacing, but the warranty would cover that, I'd be inclined to keep the car. If the warranty extension wouldn't cover that, it'd likely be my cut loose point.

 

[GoFaster]

Head gasket failures on these cars are exceptionally rare, and I would be very surprised if that's the actual problem. Therefore you are probably fretting over nothing. There is no point worrying about whether the warranty covers something that never happens.

 

[porkupine]

Head gasket failures on these cars are exceptionally rare, and I would be very surprised if that's the actual problem. Therefore you are probably fretting over nothing. There is no point worrying about whether the warranty covers something that never happens.

Ok I'll nibble. What do you figure would cause oil and coolant to end up in the turbo charge pipe if not that?

 

[GoFaster]

A minor amount, or a large amount?

Your car, and every other car built in the last 50 years, has a crankcase vented into the intake system. The normal running of the engine will draw a small amount of oil vapor and mist and moisture into the intake system. Some of that will condense when it hits cooler surfaces. So, a minor amount of oily damp deposits in the intake system is quite normal.

A blown head gasket would result in contamination of the cooling system with oil. It can also result in contamination of the crankcase oil with coolant. If the "chocolate milk" you were describing were in the coolant bottle, or in the crankcase, THEN I would be concerned. In the intake system? There is no mechanism for coolant from a leaking head gasket to get to that location.

 

[porkupine]

A minor amount, or a large amount?

A reasonable amount, a few capfulls originally, then tested a month later, a few more capfulls.

As though you had pulled a shot or two of fresh espresso out of the thing .

 

[GoFaster]

No concern whatsoever.

 

[porkupine]

No concern whatsoever.

Really? The mechanic (guy who was VW trained from a stealership and runs his own shop for the last decade or so) seemed pretty concerned to see that kinda volume, especially after just having cleaned it a few weeks prior...

I'm going to try and hit up VW corporate, and see if I can get an explanation in writing on the limits of the extended warranty. If I'm buying into the repair, I want to know what I'm buying at the very least.

 

[The Tortoise]

I just re-read the Emissions Warranty document for Canadians.

Interestingly, the clause about "conflicts being resolved in favor of the consumer" isn't present in the Canadian language.

It's a minor thing that likely won't amount to much. Unless it does.

 

[71Cuda]

Still waiting for my money

There is no end to the frustration with VW and their buyback program. I returned by 2010 GSW on the 25th of Sept. As I missed my original appointment date they said I would receive my check by mail within 7-15 days. Well it's been 20 days and all I've received is $14.00. Anyone else had to wait for a check and how long did it take?

 

[ecode]

There is no end to the frustration with VW and their buyback program. I returned by 2010 GSW on the 25th of Sept. As I missed my original appointment date they said I would receive my check by mail within 7-15 days. Well it's been 20 days and all I've received is $14.00. Anyone else had to wait for a check and how long did it take?

Lawyer up.

But seriously.... you just left your car at the dealer without a check? You 'sold' it to them without getting paid?

If anything like that happens at my buyback, I'm hopping in the car and driving it home. no way would I leave a $27,000 asset in their hands without getting remuneration.

 

[ecode]

I just re-read the Emissions Warranty document for Canadians.

Interestingly, the clause about "conflicts being resolved in favor of the consumer" isn't present in the Canadian language.

It's a minor thing that likely won't amount to much. Unless it does.

It's almost like it's two completely different countries with different consumer protection laws and consumer rights...

Weird eh?

 

[The Tortoise]

The implication being that said wording isn't required in Canada?

Or they are more able to screw over the consumer?

 

[porkupine]

The implication being that said wording isn't required in Canada?

Or they are more able to screw over the consumer?

IANAL, however in a court of law, any uncertainty in a contract generally favors the party who did not write it.

Having said that, how many people are going to take VW Canada to court, especially when you're having issues at the dealership level? Clarity would have been worth far more at that point obviously, and your later guess is almost certainly the correct one.

 

[vinny6737TDI]

Got Extra $$ Trading in My TDI in PQ

The only reason I can see for me getting an extra THOU was going to Quebec for my trade-in. Picked up a 2013 TDI there as well

Slow down there cowboy....

- the fix will NOT be mandatory... there is literally NO way the government is going to force a member of the public to modify something against thier will, particularly when the government has not themselves done a lick against VW at all.... so you can kee pyour car if you like. Just don't expect any money.

- the overall 'award' for each car doesn't change overtime, only over mileage. Are you sure you aren't looking at the value the portal is giving you for trade? That would be different now than 2 months ago. Are you sure you aren't looking at the value after they pay off your loans? And finally, are you sure your in service dates are close? Also, the province makes a big difference too...

- don't waste your time trying to find any kind of chart, calculation, reference, smoke signal or anything else related to where the numbers came from. They don't exist. The lawyers don't have them. No one has them. Except maybe VW.... and there's no way they are going to be released....

- And finally.... unfortunately, you can't do anything about it.... Too late to opt out.... and you can't go to arbritration over the value unless you think there was a calculation error... in a calculation that you aren't privy too... Oh, and you have to file a $150 fee to EVEN go to arbitration... which you lose if you don't win the case.

Go back into the portal and review everything that you entered... even if you were in a lower milage category than your buddy, becuase you had slightly more km's or something like that - the difference between values should only be a couple grand max.

 

[copperbeech]

After receiving the settlement offer back in mid July we are just now going to return it initialed and I see when logging in that we are between Stage 16 and 17 but for the life of me I cant see how one is able to upload the scan of the 9 pages. But now I think about it I must have chosen, way back when, the option to "snail mail" it in. Is there an easy way to change that to an computer upload w/o calling RP? (The car is in my wife's name and I am thinking they wont change anything on their end w/o her authorizing it to a rep via the phone?)

 

[crashtested]

After receiving the settlement offer back in mid July we are just now going to return it initialed and I see when logging in that we are between Stage 16 and 17 but for the life of me I cant see how one is able to upload the scan of the 9 pages. But now I think about it I must have chosen, way back when, the option to "snail mail" it in. Is there an easy way to change that to an computer upload w/o calling RP? (The car is in my wife's name and I am thinking they wont change anything on their end w/o her authorizing it to a rep via the phone?)

Scan all 9pg into 1 PDF.

She has to call.

 

[ecode]

The only reason I can see for me getting an extra THOU was going to Quebec for my trade-in. Picked up a 2013 TDI there as well

Values are based on registration province - not the province you turn into.

 

[Lucsar]

It's almost like it's two completely different countries with different consumer protection laws and consumer rights...
Weird eh?

Ah .... My friend, how much the truth hurts... You took the words right out of my mouth. It's funny whenever the Americans poke fun at us when they say we're constantly apologizing, saying please and thankyou too often.... It's a shame we don't have more help from the our government to have our backs when we're double crossed from huge corporations.
Sorry for my rant,

 

[Petra's cousin]

After receiving the settlement offer back in mid July we are just now going to return it initialed and I see when logging in that we are between Stage 16 and 17 but for the life of me I cant see how one is able to upload the scan of the 9 pages. But now I think about it I must have chosen, way back when, the option to "snail mail" it in. Is there an easy way to change that to an computer upload w/o calling RP? (The car is in my wife's name and I am thinking they wont change anything on their end w/o her authorizing it to a rep via the phone?)

I think it defaults to snail mail if you don't upload it right away, I went through the same thing when I sent mine back (nowhere to upload). In my case, I mailed it and 4 days later I received an email that it was received and an hour later it was approved.

John

 

[c5ho]

Hey all, I've done some searching and seem to be even more confused than when I started.

I don't currently own a TDI, but have been wanting to buy one for a few years. The whole scandal thing put a hold onto my plans. I'm currently looking again and see a lot of them on Kijiji being sold by used car dealers.

Am I correct in assuming that the reason I don't see any private sales is because it would be more worthwhile for sellers to sell back to VW?

If I buy a used one now from a dealer, would it have the stage 1 (software fix) already?

If and when there is a stage 2 fix, would I get any money for it, as the (then) current owner?

Would I be better off trying to buy one from a VW dealer? I hear they are now back on sale?

Thanks in advance for your help!

 

[Smokin_Joe]

Hey all, I've done some searching and seem to be even more confused than when I started.

I don't currently own a TDI, but have been wanting to buy one for a few years. The whole scandal thing put a hold onto my plans. I'm currently looking again and see a lot of them on Kijiji being sold by used car dealers.

Am I correct in assuming that the reason I don't see any private sales is because it would be more worthwhile for sellers to sell back to VW?

If I buy a used one now from a dealer, would it have the stage 1 (software fix) already?

If and when there is a stage 2 fix, would I get any money for it, as the (then) current owner?

Would I be better off trying to buy one from a VW dealer? I hear they are now back on sale?

Thanks in advance for your help!

Copied from the portal..
"If you purchased your vehicle after September 18, 2015 and are the current owner, you may be eligible to choose:

Approved Emissions Modification. Keep your vehicle AND receive an extended emissions warranty AND Cash Payment. This option is only available if a modification is approved by regulators."
Check the portal for more info...
That is were you can put the VIN # in and those are the people you want to ask these questions...IMO

https://www.vwcanadasettlement.ca/en
You would think any VW dealer would have already done the upgrades...
A non VW brand local Used Car dealer might have a little jewel you could mine though...
I spoke to one in Surrey that was trying to sell a few of them and I don't think the updates had been performed...at least that was the impression I got..
Good Luck
Oh..read up on HPFP failures and the cost of repairs..
http://forums.tdiclub.com/showthread.php?t=299854

Like I said

Good Luck

 

[ecode]

If you buy one from a VW dealer - no money available at all... Fix is done, and in the case of a 2015 - fix is started, so no money for you.

Privately.... unknown... and I would be very wary of taking anyones word for whether the fix is done or not. Look for new stickers under the hood denoting the fix. If I were selling my car privately (for some reason) I'd get the fix done, then do it.... screwing the new owner out of the $2,500-7,000...

 

[copperbeech]

Scan all 9pg into 1 PDF.

That isnt the issue.

She has to call.

This was.

(I maybe mistakenly thought that I had got her on the phone with RP early on in the process to get it on record that I could 'speak' on her behalf at any time...maybe I hadnt)

Anyways I did mail it in. (Does this mean we will need to wait for snail mail back from RP or will we get email confirmation that it has gone through?)

 

[copperbeech]

I think it defaults to snail mail if you don't upload it right away,

In my case, I mailed it and 4 days later I received an email that it was received and an hour later it was approved.
John

Thanks "cousin"...very helpful.

 

[copperbeech]

I think it defaults to snail mail if you don't upload it right away, I went through the same thing when I sent mine back (nowhere to upload). In my case, I mailed it and 4 days later I received an email that it was received and an hour later it was approved.

I just assumed there would be lots of appt times but it looks like I waited too long to book the return of our TDI i.e. our 18 R is to arrive around November 15th or maybe earlier but the earliest RP appt date I could get is November 20 .

 

[weebl]

I just assumed there would be lots of appt times but it looks like I waited too long to book the return of our TDI i.e. our 18 R is to arrive around November 15th or maybe earlier but the earliest RP appt date I could get is November 20 .

Delay the delivery of the R until the RicePoint appointment if you can, so that the TDI can be applied as a trade in credit. Otherwise, see if the dealer is willing to apply the trade in credit early, and wait for their funds from RicePoint (they essentially give you the R before the receive full payment). My dealer did that for me a full two weeks prior to my RicePoint appointment.

 

[copperbeech]

Delay the delivery of the R until the RicePoint appointment if you can, so that the TDI can be applied as a trade in credit.

That is the plan.
I had thought that I could actually turn in the TDI early to RP and so have no delay taking possession of the new VW ie as soon as it arrived BUT my sales rep said this is not possible . (But it is a moot point anyway as there were no RP appt dates which would happen prior to the expected arrival of the new car).

Otherwise, see if the dealer is willing to apply the trade in credit early, and wait for their funds from RicePoint (they essentially give you the R before the receive full payment). My dealer did that for me a full two weeks prior to my RicePoint appointment.

Wow! But I am not surprised my rep hasn't mentioned this option...too much trouble/uncertainty for them? If the new R comes in well in advance of my November 20th RP appt I will bring it up.

 

[norm15]

For anyone that has had the fix done here in Canada, how long did it take for Fedex to deliver you restitution cheque?

 

[Petra's cousin]

For anyone that has had the fix done here in Canada, how long did it take for Fedex to deliver you restitution cheque?

One week exactly to Calgary.

John

 

[onslaught192]

i'd like to start my buyback process but don't want to screw anything up...i've started to test drive some replacement vehicles but haven't yet decided on one

can i begin the buyback process and leave it open until i make a decision or is it an open/close file?

is there any info/comments or questions on the claim that might trip me up or i should be aware of besides the ownership and bill of sale (i have both)?

Thanks