Dieselgate, The Canadian Edition

[GoFaster]

No.

What it means is that if you trade in the car for a new VW, the "trade in value" is the amount that is used for offsetting the HST that you would otherwise pay (on the full price of the new car). You still get the full buyback credit - but the taxes are only figured out based on the trade-in value.

Let's say you trade in for a $30K new car. If you were to buy that outright with no trade-in, you would be paying tax on $30K (the full price of the new car). With the buyback applied, they pay you the $20k for your old car, you pay the $10k difference plus tax figured on $16k (= $30k new car price - $14k trade in value).

The wear-and-tear on your vehicle (that they are buying back) is irrelevant as long as it really is wear-and-tear (not intentional "stripping" of parts) and the car runs.

 

[PlaneCrazy]

Well got the final numbers and fair market value went down $500. Still getting the same amount from VW, but we'll lose about $75 in tax credit. So there is a cost when the process drags on for too long, as FMV is continually adjusted downward as time advances, it would seem.

 

[cuestalf]

Well got the final numbers and fair market value went down $500. Still getting the same amount from VW, but we'll lose about $75 in tax credit. So there is a cost when the process drags on for too long, as FMV is continually adjusted downward as time advances, it would seem.

Yes. Form April 29th to May 3rd (+/-) it went down about $500.00.
Since I prefer to wait for 2018 models, sooner will be September. I called dealers and they agreed, less loses is by keeping trade in until then (FMV will loose abvout 1500.00 from June 6th to Sept 6yh, wich is 500.00/month or 200.00 +/-) There is no way to win. Looks timing was very well calculated.

 

[weasel]

So, I turned in my car on May 27. Today, I get a call from a salesman stating, on the answering machine, that he knew that brought in my car and wanted to know if I had interest in a new VW. TBH, I'm a little bit pissed. Is Ricepoint allowed to give our info to the dealer? I realize that VW Canada and Friedrice need our info for legal reasons, but what gives the dealer the right to our info? I seriously think that this a violation of the privacy act and I am willing to pursue this if it warranted. Am I overreacting?

 

[Rob_MacCara]

To give the dealer the benefit of the doubt, they may have been putting in the VIN's into their system to see who owned the turned in cars previously. You would have come up as the previous owner, and as the car was sitting out on their back lot, knew that you'd turned it in.
Either that or Rice Pudding is giving out personal info...

 

[Divedeputy]

So, I turned in my car on May 27. Today, I get a call from a salesman stating, on the answering machine, that he knew that brought in my car and wanted to know if I had interest in a new VW. TBH, I'm a little bit pissed. Is Ricepoint allowed to give our info to the dealer? I realize that VW Canada and Friedrice need our info for legal reasons, but what gives the dealer the right to our info? I seriously think that this a violation of the privacy act and I am willing to pursue this if it warranted. Am I overreacting?

Yes.

It's just business.

 

[shak911]

So, I turned in my car on May 27. Today, I get a call from a salesman stating, on the answering machine, that he knew that brought in my car and wanted to know if I had interest in a new VW. TBH, I'm a little bit pissed. Is Ricepoint allowed to give our info to the dealer? I realize that VW Canada and Friedrice need our info for legal reasons, but what gives the dealer the right to our info? I seriously think that this a violation of the privacy act and I am willing to pursue this if it warranted. Am I overreacting?

I agree with Divedeputy...pick your battles-don't pick this one...I already received such call from a sales' rep at the dealer where I will be turning in my car on the 20th. just telemarketing..the rep said he just wanted to make sure I knew I had options, and said he does not know what option I selected....BS of course.

 

[weasel]

Makes me wonder why they would wait two weeks to let me know that I have "options". Maybe they thought that's how long it would take if I walked home? Maybe a polite phone call and ask them to remove my info.

 

[Smokin_Joe]

Makes me wonder why they would wait two weeks to let me know that I have "options". Maybe they thought that's how long it would take if I walked home? Maybe a polite phone call and ask them to remove my info.

We are all a bit on edge.
I think you now have the right approach.

 

[geodug]

Makes me wonder why they would wait two weeks to let me know that I have "options". Maybe they thought that's how long it would take if I walked home? Maybe a polite phone call and ask them to remove my info.

https://www.youtube.com/watch?v=FUh3TZpMCY4

 

[TonyG]

Ok, here's my experience...
2013 Golf Wagon Highline DSG, nothing outstanding financially, straight buyback.
Registered and uploaded - Sunday June 4th, 10:35am-Blue eyes Step 15
Green check marks - Monday June 5th, 7am
Received Offer (same $ as CBB estimator) - June 8th, 6:30pm
Signed and Uploaded - June 8th, 9:40pm
Offer Accepted Email - June 11, 1:52pm
Scheduled Buyback for July 8th, 9:30am Pfaff Newmarket

Glad I waited. Good luck to everyone.

 

[Divedeputy]

Ok, here's my experience...
2013 Golf Wagon Highline DSG, nothing outstanding financially, straight buyback.
Registered and uploaded - Sunday June 4th, 10:35am-Blue eyes Step 15
Green check marks - Monday June 5th, 7am
Received Offer (same $ as CBB estimator) - June 8th, 6:30pm
Signed and Uploaded - June 8th, 9:40pm
Offer Accepted Email - June 11, 1:52pm
Scheduled Buyback for July 8th, 9:30am Pfaff Newmarket

Glad I waited. Good luck to everyone.

Had to happen sooner or later. You're the first I've heard of like this.

Would be nice to see the early applicants get processed faster, they've been waiting the longest and have had the most frustration.

 

[Smokin_Joe]

Had to happen sooner or later. You're the first I've heard of like this.

Would be nice to see the early applicants get processed faster, they've been waiting the longest and have had the most frustration.

If anyone is still stuck{and you know who you are} I think they should use another email and reapply.
When the process completes delete the faulty one.

 

[FVWVWF]

If anyone is still stuck{and you know who you are} I think they should use another email and reapply.
When the process completes delete the faulty one.

I'm just waiting for my signed letter of offer to be accepted....probably no point in doing that for me now. Still....over a month and still no return date.

 

[cuestalf]

If anyone is still stuck{and you know who you are} I think they should use another email and reapply.
When the process completes delete the faulty one.

Sorry my question: How to delete an old application? By calling them and asking to delete it?

 

[Smokin_Joe]

I'm just waiting for my signed letter of offer to be accepted....probably no point in doing that for me now. Still....over a month and still no return date.

Wouldn't hurt to start another claim...
If things move ahead great, if they don't you haven't lost any time on the new one.
How long have you been waiting for acceptance?

 

[Smokin_Joe]

Sorry my question: How to delete an old application? By calling them and asking to delete it?

Start a new one and run it with a different email.
Don't cancel the first one till one of them works.
Lots of guys have had success
Looks like to cancel you just call the claim center and cancel.

I just google searched their site and used the web form under "contact us". I still haven't heard from them, but coincidentally received an email from them that they were reviewing my request a few minutes after receiving an email to say that my signed offer was accepted. I choose to believe that it wasn't a coincidence .

I just explained how I was part of the group who submitted claims on opening weekend and was still stuck on step 15 and frustrated with the claim centre. Also my new claim went thru in 2 days and seeing how people were now waiting over a week to get their signed offer approved that I would appreciate it if they could push it thru asap.

Once my appointment was booked via my new claim, I called the claim centre and had my original claim cancelled.

 

[FVWVWF]

Wouldn't hurt to start another claim...
If things move ahead great, if they don't you haven't lost any time on the new one.
How long have you been waiting for acceptance?

Only 4 days. Gonna give them a week.
Took them 4 weeks to send me the letter in the first place.

 

[Smokin_Joe]

Only 4 days. Gonna give them a week.
Took them 4 weeks to send me the letter in the first place.

And others seem to be walkin thru the whole thing in a couple of weeks...don't quote me ....lol...just seemed no time for the new guys
Come September I will start with the portal game and if I am waiting a couple of days for anything I will be firing up one of the other emails...

 

[Leafsfan]

Ok, here's my experience...
2013 Golf Wagon Highline DSG, nothing outstanding financially, straight buyback.
Registered and uploaded - Sunday June 4th, 10:35am-Blue eyes Step 15
Green check marks - Monday June 5th, 7am
Received Offer (same $ as CBB estimator) - June 8th, 6:30pm
Signed and Uploaded - June 8th, 9:40pm
Offer Accepted Email - June 11, 1:52pm
Scheduled Buyback for July 8th, 9:30am Pfaff Newmarket

Glad I waited. Good luck to everyone.

Wow! You only began the process on June 4th ,and already got your appointment date?! Here is my time line for comparison...

2011 Golf Sportwagen Highline 6MT. Fully paid for, but chose the trade in option. Also at Pfaff Newmarket. They have been holding a 2015 Golf Sportwagen TDi 6MT for me for the past several months.
Uploaded documents on May 1st.
Green Checkmarks on May 8th.
Offer letter came only on June 5th after several phone calls by me complaining like crazy to RP for the delay.
Uploaded signed offer letter June 6th.
Finally got the final approval today and have appointment scheduled at Pfaff Newmarket for July 6th. (Earliest available date).

I really don't understand the rationale on how the huge differences in timing works for different people in similar situations? However, I am happy to finally see the light at the end of the tunnel, and am looking forward to getting my 2015 Sportwagen TDi!

 

[Lucsar]

Ok, here's my experience...
2013 Golf Wagon Highline DSG, nothing outstanding financially, straight buyback.
Registered and uploaded - Sunday June 4th, 10:35am-Blue eyes Step 15
Green check marks - Monday June 5th, 7am
Received Offer (same $ as CBB estimator) - June 8th, 6:30pm
Signed and Uploaded - June 8th, 9:40pm
Offer Accepted Email - June 11, 1:52pm
Scheduled Buyback for July 8th, 9:30am Pfaff Newmarket
Glad I waited. Good luck to everyone.

Un.. Freaking believable !!!! This is a Cinderella story.... Happy as can be for ya dude... So many people waiting in limbo. By the end of this coming week I'll be at 4 weeks waiting for the offer letter... Lease termination ... Never thought it would be so difficult ...
I've thought about resubmitting docs with different email, but worried it may throw a wrench into the whole process. Doesn't the portal recognize the VIN # even if it's submitted with a new email?

 

[Smokin_Joe]

Un.. Freaking believable !!!! This is a Cinderella story.... Happy as can be for ya dude... So many people waiting in limbo. By the end of this coming week I'll be at 4 weeks waiting for the offer letter... Lease termination ... Never thought it would be so difficult ...
I've thought about resubmitting docs with different email, but worried it may throw a wrench into the whole process. Doesn't the portal recognize the VIN # even if it's submitted with a new email?

Apparently not

 

[dsldub]

Ok, here's my experience...
2013 Golf Wagon Highline DSG, nothing outstanding financially, straight buyback.
Registered and uploaded - Sunday June 4th, 10:35am-Blue eyes Step 15
Green check marks - Monday June 5th, 7am
Received Offer (same $ as CBB estimator) - June 8th, 6:30pm
Signed and Uploaded - June 8th, 9:40pm
Offer Accepted Email - June 11, 1:52pm
Scheduled Buyback for July 8th, 9:30am Pfaff Newmarket

Glad I waited. Good luck to everyone.

Here's mine:

Vehicle: 2010 Golf Wagon Highline 6MT (nothing $$ outstanding)

May 04 - Create account (watch mess unfold – decide to wait b4 submitting docs),
May 13 - Submit documents – (Buyback with trade-in),
May 28 - Doc approved – Receive offer letter,
May 31 - Signed off letter and uploaded,
June 1st - Schedule appointment - TBD (Still haven’t scheduled the appointment, earliest available appointment is July 04 as of last Friday )

I just need to decide on a return date.....

 

[crashtested]

Buy back w/Trade-in:

Documents submitted May 1st
Approval May 4th
Offer Letter received May 30th
Accepted offer letter email revived June 10th

Now we'll wait again to schedule the drop off (self inflicted) at step 18 until we know when our '18 Alltrack 6M will arrive (Sep-Oct?) and watch the FMV slowly drop

So close, so, so close.

 

[kodered]

Ok, here's my experience...
2013 Golf Wagon Highline DSG, nothing outstanding financially, straight buyback.
Registered and uploaded - Sunday June 4th, 10:35am-Blue eyes Step 15
Green check marks - Monday June 5th, 7am
Received Offer (same $ as CBB estimator) - June 8th, 6:30pm
Signed and Uploaded - June 8th, 9:40pm
Offer Accepted Email - June 11, 1:52pm
Scheduled Buyback for July 8th, 9:30am Pfaff Newmarket

Glad I waited. Good luck to everyone.

We have the same turn in date and time on July 8th. I started my claim on April 28th

 

[dsldub]

Here's my situation:
Waiting on 2018 to come in (September?) for trade-in:
Has anyone with trade-in returned the car earlier, without picking up the new car?
How does it work? Do we get the full amount, or does RP/"Selected Dealer" keep the (FMV) trade-in portion until new car is picked up?

How does it work?
I could return the car as soon as an appointment is available, but I'd be without a car upwards of two to three months, and I'm not sure how the payout works.
Could I use a portion of the FMV as down payment to order a car?

 

[mathieurrr]

Hi, new guy here. I don't know how to search through a specific thread so I figured I'd ask the question here (even though it is likely mentioned in one of the 384 pages).

Has anyone sucessfully returned a damaged TDI? My car has 2 dents and a few scratches from a pakring lot incident and I'm wondering if it needs to be fixed. I called the hotline and they said it is fine but I'd feel better confirming on here as well.

 

[FVWVWF]

Hi, new guy here. I don't know how to search through a specific thread so I figured I'd ask the question here (even though it is likely mentioned in one of the 384 pages).

Has anyone sucessfully returned a damaged TDI? My car has 2 dents and a few scratches from a pakring lot incident and I'm wondering if it needs to be fixed. I called the hotline and they said it is fine but I'd feel better confirming on here as well.

Yes fine. If it looks like an accident....it ok. If the part looks like it was removed intentionally....you are risking it with a good 95% if not 100% chance of your car being turned back.

 

[mathieurrr]

Yes fine. If it looks like an accident....it ok. If the part looks like it was removed intentionally....you are risking it with a good 95% if not 100% chance of your car being turned back.

Ok good to know! Definitely looks like an accident. Thanks FVWVWF! Here is a pic.

http://imgur.com/a/QiWPI

 

[ecode]

Well, I'm still trying to decide whether to put the snow tires and winter steelies back on. Our snow tires have 5 seasons behind them, and are due for replacement. I'd keep the alloys as winter wheels for the new wagon.

Ok good to know! Definitely looks like an accident. Thanks FVWVWF! Here is a pic.

http://imgur.com/a/QiWPI

You are fine.

Hell, drop kick it a few more times if you are frustrated... Won't change the buyback or trade in value (only mileage affects those).