Dieselgate, The Canadian Edition

[northofnine]

My update:
I started April 29th...finally have all check marks on uploaded docs...
Standing by for next step!

 

[The Tortoise]

Does anybody have any information on the Diesel Emission Fluid Reservoir that will be installed? I'm wondering about mileage and how many times I would have to fill the container.

I was responding to this. Forgot to quote it.

 

[FVWVWF]

?????

I think he's referring post 4707

 

[weasel]

I think so too, but, well, I couldn't help myself. I'm a professional a$$hole.

 

[GoFaster]

Does anybody have any information on the Diesel Emission Fluid Reservoir that will be installed? I'm wondering about mileage and how many times I would have to fill the container.

Assuming you are talking about the vehicle in your profile (2014 Jetta) ...

No such container will be installed. The fix, if there is one, will maintain the same concept of operation that your car already has, and will NOT be retrofitted with SCR (which is the system that requires the container that you are talking about). This is based on a general description of the proposed fix for these cars which was in the "consent decree" documentation in the USA a long time ago. Bear in mind that this is STILL a proposed fix. It has not been approved.

It's either that ... or the cars get bought back and flattened. No one knows yet.

 

[crashtested]

LOL I just received 4 emails, all the same.

I think there might be a bug in the system...

Privileged and Confidential
Greetings,
You are receiving send this email Because You-have-been APPROBATION by Volkswagen or Audi as an owner or lessee of a 2.0L TDI vehicle That May be included in the nationwide Volkswagen / Audi 2.0-liter TDI (Diesel) Emissions Class Action Settlement in Canada, gold Provided you-have your contact info to Canadian class counsel.
Volkswagen Group Canada Inc. and Canadian class counsel annoncé on April 21st That Both the Quebec and Ontario Short-have Granted approval of the nationwide settlement agreement to resolve consumer claims in Canada related to the 2.0L Diesel Emissions matter for Approximately 105,000 affected vehicles. The Ontario Court HAS since Provided additional Reasons for Granting approval. Copies of the courts' decisions can be found here .
The official short notice que le claims process will begin on April 28th can be found here .
Starting on Friday April 28th at noon Eastern Time Approximately, Canadian settlement class members and US customers with affected vehicles 2.0L TDI That Were first sold or leased in Canada May submit claims for benefits under the settlement by way of an online portal on the Settlement Website gold paper claim form (available at www.VWCanadaSettlement.ca or by calling the Canadian Settlement Claims Center at 1-888-670-4773 ).
The online claims portal will be available to submit claims for benefits under the settlement. The portal claims will be accessed from a link on the Settlement Website at www.VWCanadaSettlement.ca .
Claimants Will receive support from the claims administrator, RicePoint Administration Inc., to help 'em through the claims process guide.
RECEIPT OF EMAIL THIS DOES NOT MEAN THAT YOU ARE A SETTLEMENT CLASS MEMBER OR THAT YOU ARE ENTITLED TO RECEIVE BENEFITS FROM THE SETTLEMENT. SETTLEMENT CLASS MEMBERS WHO DO NOT SUBMIT A Timely CLAIM WILL NOT RECEIVE ANY SETTLEMENT BENEFITS. IF YOU ARE A SETTLEMENT CLASS MEMBER, YOU ARE BOUND BY THE SETTLEMENT UNLESS YOU PREVIOUSLY Opted OUT.
Please do not forward this message.

 

[haunruh]

LOL I just received 4 emails, all the same.

I think there might be a bug in the system...

Yup, I just got the same, even though I've been on Step 15 with 5 green check marks for the past week. Interesting!!??

 

[shak911]

LOL I just received 4 emails, all the same.

I think there might be a bug in the system...

seriously...this is what I call a Bilingual letter, both languages mixed into one...lol

time to get the media involved...hey Global TV...are you listening?

 

[Kenshin]

LOL I just received 4 emails, all the same.

I think there might be a bug in the system...

Just got 2, 5 min apart. I think I will be calling to see what is going on with my claim tomorrow now. I was going to wait it out but if their system is buggy I'd rather check.

 

[Cheekee]

Same here .... 4 identical emails .... I've had 4 green check marks since Saturday , after resubmitting the same ownership front (rejected 1st time , accepted a week later) .... I'm one of the Friday 28 submission guys , within 40 mins of portal opening .... Good Lord , what a clusterf*&k ! I look forward to the end of it .... Cheers and Good Luck to everyone here !

 

[shak911]

me too...update emails are 3 weeks late....looks like they performed a reboot...maybe now things will start flowing...

 

[sbt007]

Got two identical emails as well. I guess we were supposed to have received these when the court approved the settlement last month.

 

[weasel]

Hmmm, I only got one email. Was wondering what was up.

 

[Lucsar]

Add me to the club... Just checked my email as well and there were 3 all identical in English & French. Maybe someone from Bosch that's disgruntled is hacking the portal?..... Lol

 

[icecoaster]

Any insurance experts here? I had my TDI rear-ended last summer. I reported it to police and insurance but elected to do nothing about it until I found out the details of the buyout. Damage was minor but visible.

I called my insurance company recently and asked if I could just get a cash settlement for a portion of the repair cost since VW will be sending my car to the crusher (I'm assuming). I was told "that's not how it works.". I suggested it was a win-win for both of us and the only person benefitting from fixing the car is the body shop. I got a very condescending, negative response and the rep even mildly threatened to cancel my coverage.

I thought I was presenting a logical business solution but apparently not. After speaking with friends, I've been told a cash settlement is not unusual.

Has anyone done this? How best to approach this? FWIW, I'm in Ontario.

 

[uchu]

"You've got mail" But I'm not Tom Hanks... Got mine at around 11:50 pm last night.

 

[callandertdi]

LOL I just received 4 emails, all the same.

I think there might be a bug in the system...

I win the prize, received 5 identical emails last night the same as 1 from April 21.

 

[FVWVWF]

I win the prize, received 5 identical emails last night the same as 1 from April 21.

Congrats. Too bad they dont screw up (positively) on your buyback amount. Haha.

 

[callandertdi]

Curious if all the recipients of multiple emails last night all sent in their documents on Friday the 28th ?

 

[crashtested]

seriously...this is what I call a Bilingual letter, both languages mixed into one...lol

time to get the media involved...hey Global TV...are you listening?

Bi = 2... Why did they send it out 4x with BOTH languages?

Curious if all the recipients of multiple emails last night all sent in their documents on Friday the 28th ?

May 1st.

 

[ecode]

Any insurance experts here? I had my TDI rear-ended last summer. I reported it to police and insurance but elected to do nothing about it until I found out the details of the buyout. Damage was minor but visible.
I called my insurance company recently and asked if I could just get a cash settlement for a portion of the repair cost since VW will be sending my car to the crusher (I'm assuming). I was told "that's not how it works.". I suggested it was a win-win for both of us and the only person benefitting from fixing the car is the body shop. I got a very condescending, negative response and the rep even mildly threatened to cancel my coverage.
I thought I was presenting a logical business solution but apparently not. After speaking with friends, I've been told a cash settlement is not unusual.
Has anyone done this? How best to approach this? FWIW, I'm in Ontario.

You should have simply told them you were ready to repair the car, but would be doing the work via your own shop, sourcing etc... So you'd like the claim paid to you in cash.

That said, your insurance is there to make you and the car whole again regardless of your future plans. I'm pretty sure you could push them on this as you don't actually know what VW will do with the car... and technically you can change your mind and keep it, or trade it in at a non VW dealer in the future and the fixed car would be worth more.

 

[PlaneCrazy]

Curious if all the recipients of multiple emails last night all sent in their documents on Friday the 28th ?

I submitted on the 28th. Finally got ALL green checkmarks on Wednesday. So far NO emails... :roll eyes:

What a crazy system.

I replied to the reply from the lawyers. I was not happy with their reply. I indicated that we submitted *early* specifically so we could be among the first processed, and with the Friday glitch we now find ourselves moved to the back of the line instead of near the front, which is very frustrating.

Not sure they can do much... but I needed to vent.

 

[crashtested]

You should have simply told them you were ready to repair the car, but would be doing the work via your own shop, sourcing etc... So you'd like the claim paid to you in cash.
That said, your insurance is there to make you and the car whole again regardless of your future plans. I'm pretty sure you could push them on this as you don't actually know what VW will do with the car... and technically you can change your mind and keep it, or trade it in at a non VW dealer in the future and the fixed car would be worth more.

If it rolls under it's own power then there is your out - it only has to drive in under it's own power, condition is not a factor. Avoid claiming it thru insurance or else it could affect your premiums.

 

[crashtested]

I win the prize, received 5 identical emails last night the same as 1 from April 21.

Just called in to the 1-888-670-4773, drilled through the menu until I found the option for someone live and "technical difficulty"... On hold for 10min and they hung up

 

[mxs]

if it's anything like last year when I tried to contact the lawyers, you won't get a call back until they have hired their summer students to do all the talking for them.

Yeah, it looks like that. Left second voicemail, I will try every day, I don't care.

It seems like they are certain of their fee, so no need to work hard any further or more. It's frustrating, because if they are MIA how else to inform the judge that things are definitely not going the way RicePoint laid it out??

Looks like Quebec people at least are getting responses from their counsel, although it sounds like a canned reply, without anyone actually looking at any metrics of the process and investigating.

Well, I guess back to waiting and giving extra cash to a friend of mine on whose driveway the car is sitting ...

 

[ecode]

If it rolls under it's own power then there is your out - it only has to drive in under it's own power, condition is not a factor. Avoid claiming it thru insurance or else it could affect your premiums.

Getting rear ended doesn't affect your premiums.

He's not worried about qualifying for the settlement.

He's worried about the insurance company fulfilling their end of the insurance agreement. He is entitled to make a present claim, and all that that implies, regardless of the status or stature of the settlement.

 

[crashtested]

Getting rear ended doesn't affect your premiums.
He's not worried about qualifying for the settlement.
He's worried about the insurance company fulfilling their end of the insurance agreement. He is entitled to make a present claim, and all that that implies, regardless of the status or stature of the settlement.

True, forgot for second it's always 100% from behind but why, why would you make a claim on a car you're turning in? Makes no sense...

 

[n1d0n]

True, forgot for second it's always 100% from behind but why, why would you make a claim on a car you're turning in? Makes no sense...

I guess he could get More money

 

[dwfdiesel]

True, forgot for second it's always 100% from behind but why, why would you make a claim on a car you're turning in? Makes no sense...

Following that line of thinking we should get an insurance rebate because our cars will be crushed and the insurance company has no interest in the value of the car.

 

[crashtested]

following that line of thinking we should get an insurance rebate because our cars will be crushed and the insurance company has no interest in the value of the car.

DAFAQ?

If you turned your car in with 3 months remaining you would be entitled to a refund for the unused portion but nothing more.