David C
New member
Hello everyone, I’m new to the forum and unfortunately have a post that is not a happy one. (I’m completely upset.) If it seems like too much of a rant, please allow me to apologize ahead of time. I am in fact looking for some helpful information…
As of this summer, my Malfunction Indicator Lamp (“check engine” light?) was going on (maybe a day or so), then off. Maybe two months later, it would happen again. Didn’t do anything at the time, didn't bring it in to get checked out (and that turned out to be a huge mistake on my part!)
This past week, I had an incident in which the signal for the Diesel Particulate Filter came on. Maybe a half hour later, the signal for the Glow Plug System started blinking. After driving home, the next morning the lights went off. It was cold (maybe 0 degrees the night before, and this was the first issue I had with these two warning lights, so I was hoping that had something to do with it).
Then, three nights later, same thing (in 0 degree weather), both lights went on again. The Glow Plug System light blinking.
I contacted my guy at a local shop and he ran the codes on the car’s computer. He got “P2543,” “P2459,” and “P2463.” He said these cars have real complexities with regards to the diesel exhaust systems, and he didn’t want to touch it. He said to bring it to a VW dealer.
I contacted VW corporate customer care, and they told me that there exists a government mandate to fix all diesel exhaust systems up to 8 years/ 80000k miles. Low and behold, my car has 81,335 miles!! (Hello, planned obsolescence anyone?!)
Absolutely desolate feelings I’m experiencing at the moment. I have $17,500 left on my loan for the car, and the blue book value is not even $10,000. And now, I need to possibly pump two grand into the car to fix a diesel exhaust issue that many people on the Internet claim doesn’t always get fixed?
I called the VW corporate customer care line twice yesterday, and contacted three dealerships. They all sang the same tune…. Nothing anyone can do.
I’ve taken great care of this car: change the oil every 5k, take care of maintenance when needed. I don't drive it like a lunatic. I’m kicking myself for not getting it checked out sooner. But hindsight is 20/20. How in the world is Volkswagen getting away with selling cars and not having some kind of an extended warranty on this diesel exhaust issue? It seems like there should be some kind of a recall or something?!
My disposition yesterday was “bugging out,” today it’s forlorn. If anyone has any info that might set my mind at ease, you people would be a godsend.
Cheers,
David
As of this summer, my Malfunction Indicator Lamp (“check engine” light?) was going on (maybe a day or so), then off. Maybe two months later, it would happen again. Didn’t do anything at the time, didn't bring it in to get checked out (and that turned out to be a huge mistake on my part!)
This past week, I had an incident in which the signal for the Diesel Particulate Filter came on. Maybe a half hour later, the signal for the Glow Plug System started blinking. After driving home, the next morning the lights went off. It was cold (maybe 0 degrees the night before, and this was the first issue I had with these two warning lights, so I was hoping that had something to do with it).
Then, three nights later, same thing (in 0 degree weather), both lights went on again. The Glow Plug System light blinking.
I contacted my guy at a local shop and he ran the codes on the car’s computer. He got “P2543,” “P2459,” and “P2463.” He said these cars have real complexities with regards to the diesel exhaust systems, and he didn’t want to touch it. He said to bring it to a VW dealer.
I contacted VW corporate customer care, and they told me that there exists a government mandate to fix all diesel exhaust systems up to 8 years/ 80000k miles. Low and behold, my car has 81,335 miles!! (Hello, planned obsolescence anyone?!)
Absolutely desolate feelings I’m experiencing at the moment. I have $17,500 left on my loan for the car, and the blue book value is not even $10,000. And now, I need to possibly pump two grand into the car to fix a diesel exhaust issue that many people on the Internet claim doesn’t always get fixed?
I called the VW corporate customer care line twice yesterday, and contacted three dealerships. They all sang the same tune…. Nothing anyone can do.
I’ve taken great care of this car: change the oil every 5k, take care of maintenance when needed. I don't drive it like a lunatic. I’m kicking myself for not getting it checked out sooner. But hindsight is 20/20. How in the world is Volkswagen getting away with selling cars and not having some kind of an extended warranty on this diesel exhaust issue? It seems like there should be some kind of a recall or something?!
My disposition yesterday was “bugging out,” today it’s forlorn. If anyone has any info that might set my mind at ease, you people would be a godsend.
Cheers,
David