Nate_Grauvogel
Veteran Member
/vent
My '15 Touareg TDI has been in my local VW shop since June 15th... at the end of May, it threw the "AdBlue System Fault; 200 miles remaining until no restart" error message in the dash panel. It is very much still under the extended emissions warranty, so rather than investigate myself, I figured I'd let my local dealer sort it out for free while I enjoyed putting miles on a loaner. At first they thought they'd have it in and out in a day, so no loaner at first (none available!), until the tech scanned it and went to the tech line for advice... they insist it needs a new DeNOx cat, which is...drumroll...on back order with no ETA in the system.
After pointing out the pitfalls in their original proposal to reset the SCR lock every 200 miles for me while they waited for parts, they saw the folly of that approach and magically "found" a loaner for me the same day.
I'm now on my second loaner Tiguan with no end in sight. At first, the novelty of the 2021 R Tiguan they gave me was neat, but now on my second, a 2022 Tiguan S, this loaner thing is getting old.
Anyone else stuck in a similar predicament?
P.S. And they asked me to please not unwrap or use the monster mats or cargo blocks in the loaners..."those are for sales to use when they sell the car." You'd think they'd want me using the mats to keep the carpets clean, but whatever.
/vent off
My '15 Touareg TDI has been in my local VW shop since June 15th... at the end of May, it threw the "AdBlue System Fault; 200 miles remaining until no restart" error message in the dash panel. It is very much still under the extended emissions warranty, so rather than investigate myself, I figured I'd let my local dealer sort it out for free while I enjoyed putting miles on a loaner. At first they thought they'd have it in and out in a day, so no loaner at first (none available!), until the tech scanned it and went to the tech line for advice... they insist it needs a new DeNOx cat, which is...drumroll...on back order with no ETA in the system.
After pointing out the pitfalls in their original proposal to reset the SCR lock every 200 miles for me while they waited for parts, they saw the folly of that approach and magically "found" a loaner for me the same day.
I'm now on my second loaner Tiguan with no end in sight. At first, the novelty of the 2021 R Tiguan they gave me was neat, but now on my second, a 2022 Tiguan S, this loaner thing is getting old.
Anyone else stuck in a similar predicament?
P.S. And they asked me to please not unwrap or use the monster mats or cargo blocks in the loaners..."those are for sales to use when they sell the car." You'd think they'd want me using the mats to keep the carpets clean, but whatever.
/vent off