DEALER WOES

mynewgolf

Well-known member
Joined
Jan 19, 2008
Location
colorado
TDI
2015 Golf SE manual
My 2015 has been to the dealer on numerous occasions - They have put many parts and sensors on the car - The cars runs quite poorly and hiccups - stumbles - sputters all the time - Very likely a fuel issue - The 2 dealers have not been able to diagnose or fix the car and VW has been involved on an escalated level - The dealers are simply not willing to fix these cars - Mine still has lots of TDI warranty left - The parts suppliers are noticing the same thing - pretty sad - I took the car where I purchased it as a certified VW - They really dogged me - The service tech admitted he felt the hiccups and sputters - The dealer has no codes or dash lights to work with so they easily pawn the car off to VW - All of this after dealing with another dealer for a month who was clueless (They did try though) VW has offered no help so far other than providing info for lemon law cases - Now I feel sheepish for buying a recalled car. Taking it to a real mechanic and spending god knows how much this week - The dealers and VW have proven to be a colossal waste of time and energy.
 

Lightflyer1

Top Post Dawg
Joined
Sep 13, 2005
Location
Round Rock, Texas
TDI
2015 Beetle tdi dsg
Some are and some are not. Do you have VCDS to scan it yourself? If not that would be the first thing to get and check. Hard to believe it is acting as you say with no codes. You may be able to find someone near who has it and they can scan for you. Generally they won't touch it for warranty if there are no codes.
 

hskrdu

Top Post Dawg
Joined
Oct 17, 2003
Location
Maryland and New England
TDI
2003 Golf GLS 4D 5M, 2015 GSW SE 6M
Sorry to hear about your experience. Does your "real mechanic" know TDIs? If not, you may just be complicating matters. Have you done some reading here regarding Mk7 issues? Check the threads with similar symptoms, and find someone with VCDS (or buy a cable from RT) and avoid dealer diagnostics. Spending more money and throwing parts at it is not likely the best method for fixing it.
 

oilhammer

Certified Volkswagen Nut & Vendor
Joined
Dec 11, 2001
Location
outside St Louis, MO
TDI
There are just too many to list....
If the CKP didn't fix it, I'd suspect an engine harness.

You already have a thread about this.
 

TurboABA

Top Post Dawg
Joined
Jul 24, 2010
Location
Kitchener, ON
TDI
RIP-2010 Jetta 6spd 2014 Touareg Execline '14 A6 Technik S-line
You guys in the USA had an incredible AEM warranty.
Make sure you read all of the documents that were available to you, unlike us up here..... there's so many clauses in there, and you have so much to gain if you educate yourselves on that.....
I've spent some time reading some of them just for my own curiosity, and man, am I jelly that I wasn't part of that settlement.
 

oilhammer

Certified Volkswagen Nut & Vendor
Joined
Dec 11, 2001
Location
outside St Louis, MO
TDI
There are just too many to list....
Incredible on paper maybe, but when it relies on a lot of idiots, or worse, crooks, then it is a very different story. I could literally write a book about the Fails associated with the warranty extension on these cars.
 

TurboABA

Top Post Dawg
Joined
Jul 24, 2010
Location
Kitchener, ON
TDI
RIP-2010 Jetta 6spd 2014 Touareg Execline '14 A6 Technik S-line
I agree that fighting for what you're entitled to is quite challenging.... but at least you have that option... unlike us up here who can't even look stuff up any more because some "ricepoint" 3rd party didn't even keep the emissions settlement website going so people can inform themselves.
At least https://www.vwcourtsettlement.com/en/ is still up and fully available for you guys to get clarity from.
 

mynewgolf

Well-known member
Joined
Jan 19, 2008
Location
colorado
TDI
2015 Golf SE manual
VW has offered a buyback under their in house lemon law procedure - currently the car is in good hands with a european shop who employs actual mechanics - I am hoping VW will pay for my rental car and the repairs since both dealers in my city have truly failed me and proven to be incompetent - we shall see - I did check out some testimonials and I followed the advice of the camshaft position sensor which did not help :( I do still love my recalled car that VW cannot fix - I do miss my 03 golf - going on 400k for my nephew
 

mynewgolf

Well-known member
Joined
Jan 19, 2008
Location
colorado
TDI
2015 Golf SE manual
Now I am super curious about VWs future offer on a buyback - The dealer offered me 6k on a trade - Assumptions dont seem to lead anywhere and thus I simply take in the facts and acceptance of owning a warranted car that NO-ONE can fix or even wants to try and fix - My last ditch effort at the Euro Specialty shop was a joke! There goes another 200!! I have spent 4k just maintaining and attempting to fix my warranted car - I feel like I may as well move in to the car and get tucked in for some sleep :( The cost is almost insurmountable - We are going to try the trottle body/flap replacement - If a NO GO then the buy back process begins - Sometimes I just feel like taking the car downtown and giving it to a homeless person
 

ZippyNH

Veteran Member
Joined
Apr 22, 2015
Location
Southern NH
TDI
2015 JETTA TDI SE
VW has offered a buyback under their in house lemon law procedure
There are other cars....even other TDI's...
Not sure why you have stuck with a problem so long....
VW like many dealers (in the NE USA)are struggling to move cars at the moment...
Know I keep getting texts and emails from mine offering $3000 over appraisal value PLUS "up to 60 months" 0%...
So I kinda wonder if the deal is a way to sell a NEW car as opposed to getting rid of a problem.
You might love a TDI, but when mine was totaled out with pretty minor damage, largely due to parts availability that was expected to extend the repair time, I took the hint and moved on.
Know most of the posts you are making are mostly venting, but the definition of insanity is doing the same thing and expecting a different outcome...
Frankly sounds kinda insane. You obviously bought somebody's else's problem as you stated it NEVER ran well...so you getting rid of it with it still broken is kinda expected, 😂
Drive more worry less...
Sell it...go buy a car that runs well, TDI or not
 

mynewgolf

Well-known member
Joined
Jan 19, 2008
Location
colorado
TDI
2015 Golf SE manual
There are other cars....even other TDI's...
Not sure why you have stuck with a problem so long....
VW like many dealers (in the NE USA)are struggling to move cars at the moment...
Know I keep getting texts and emails from mine offering $3000 over appraisal value PLUS "up to 60 months" 0%...
So I kinda wonder if the deal is a way to sell a NEW car as opposed to getting rid of a problem.
You might love a TDI, but when mine was totaled out with pretty minor damage, largely due to parts availability that was expected to extend the repair time, I took the hint and moved on.
Know most of the posts you are making are mostly venting, but the definition of insanity is doing the same thing and expecting a different outcome...
Frankly sounds kinda insane. You obviously bought somebody's else's problem as you stated it NEVER ran well...so you getting rid of it with it still broken is kinda expected, 😂
Drive more worry less...
Sell it...go buy a car that runs well, TDI or not
It ran very well for 80k (was a certified VW)- The dealer put lots of parts on it this year and it runs great when it decides to run great - I am so excited for a car payment and higher insurance premiums - problem solved
 

ZippyNH

Veteran Member
Joined
Apr 22, 2015
Location
Southern NH
TDI
2015 JETTA TDI SE
It ran very well for 80k (was a certified VW)- The dealer put lots of parts on it this year and it runs great when it decides to run great - I am so excited for a car payment and higher insurance premiums - problem solved
Nobody says you couldn't buy a DIFFERENT TDI in the same $$ range?! 😂
Just lots of options for people in different situations. Unfortunately you found some cars are just unfixable for unknown reasons without luck or an drivetrain swap.
Know it sucks.. believe me I was hoping my TDI would be fixed, but the reality that a million fragile parts could have been cranked in the impact (in my case), ok for the repair and return to me, then become a neverending series of issues made the fact my perfect low mile TDI was totaled out a blessing...
Unfortunately if you don't turn your own wrench TDI's are getting tougher to own (some VW dealership are no longer serving them) and the 15 TDI is unfortunately much worse than the others....as a SINGLE MODEL YEAR ENGINE, there is little expertise and even fewer parts for them in north America.
You might be lucky. They are great cars when they are running great...mine did for virtually my entire ownership from new...but when it goes sideways, it's IMHO best to RUN. Best of all... ethically I feel good cause my car was totaled, similar with a lemon sale ..it didn't get dumped on an unknowing person, at least by YOU.
 
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