Tyler.ayala
Member
I know this topic has been beating to death. One of my short comings is forum searching/Navigating so I apologize in advance.
I have about 6 months left in my CPO warranty and the pano roof got stuck open last week. I rarely use it (maybe 7-8 times in the past 18 months). I went to close it this last time and the passenger side closed but the driver’s side got stuck open all cock-eyed. Also had a CEL pop up right before that for a sensor (don’t remember which. One before the cat).
Took it in to the dealer for CEL and Pano and they wanted to charge me $175 to diagnose CEL and another $175 to diagnose Pano issue.
They covered the sensor under Deiselgate warranty but said the Pano needs to be replaced because the rails are misaligned due to debris in the track.
I’ve never parked it under a tree with the roof open. I always park in the garage at home. The only time it’s been left open for an extended period of time was AFTER it was stuck partially open. Argued with the dealer (the better of the 2 somewhat local dealers here) and they say “no way it’s out of pocket for you.” with a quote of $4,800.
My question: Is this covered under CPO warranty? If not, ouch. I’ll get it closed and leave it closed forever. If it IS covered, can someone post a link to the warranty and give any guidance on verbiage to use with both the dealer and VWoA to get this resolved? (I know TurboABA posts the link quite a bit but, again, I’m fairly forum search illiterate and haven’t been able to find it again)
Thanks in advance!
I have about 6 months left in my CPO warranty and the pano roof got stuck open last week. I rarely use it (maybe 7-8 times in the past 18 months). I went to close it this last time and the passenger side closed but the driver’s side got stuck open all cock-eyed. Also had a CEL pop up right before that for a sensor (don’t remember which. One before the cat).
Took it in to the dealer for CEL and Pano and they wanted to charge me $175 to diagnose CEL and another $175 to diagnose Pano issue.
They covered the sensor under Deiselgate warranty but said the Pano needs to be replaced because the rails are misaligned due to debris in the track.
I’ve never parked it under a tree with the roof open. I always park in the garage at home. The only time it’s been left open for an extended period of time was AFTER it was stuck partially open. Argued with the dealer (the better of the 2 somewhat local dealers here) and they say “no way it’s out of pocket for you.” with a quote of $4,800.
My question: Is this covered under CPO warranty? If not, ouch. I’ll get it closed and leave it closed forever. If it IS covered, can someone post a link to the warranty and give any guidance on verbiage to use with both the dealer and VWoA to get this resolved? (I know TurboABA posts the link quite a bit but, again, I’m fairly forum search illiterate and haven’t been able to find it again)
Thanks in advance!