Confused as to the order of the steps in filing claim

[johnh]

Good afternoon, all. I was wondering if someone might offer some words of advice, and thanks in advance. I have filled in all the paperwork, and reached the screen where I am told that "The next step in the process is to schedule your appointment to complete the Emissions Compliant Repair." However at the same time, I'm informed that "Your Emissions Compliant Repair (ECR) is not yet available." So my question is why schedule an appointment, which involves a drive of at least 4 hours, if the car cannot be fixed. I know I'd get a check for half the money. But as I understand it, I'd get a check for the full amount if I were to wait until the ECR is available, and have it all done then. Is that it, or is there more to it than I'm missing? Thanks.

 

[Dup_Loop]

You're not missing anything. If you want the half payment up front, then you schedule an appointment now to bring the car in. If you don't mind waiting and want to avoid the four hour drive, you can. In that case, you'll get the full payment when you get the repair done, assuming one is approved.

 

[GoFaster]

edit: simul-post addressed the situation better.

I know there's some screwy thing with the 3.0 in some situations involving an initial payment before the repair becomes available. I don't know how that's supposed to work.

 

[johnh]

Thanks, Dup_Loop. That is what I had suspected, and thanks for taking the trouble to clarify in my head. Appreciate you, and thanks again.

 

[duratitus]

That is correct, you can go to the dealer and get like 1/2 of the restitution money now, and then the other half at your actual emissions modification appointment.

 

[showdown 42]

Does anyone know what happens to Gen 1 Treg TDI owners who chose to keep the car when there is no fix coming? My dealer can't give me an answer yet.

 

[duratitus]

There may be a fix coming for Generation one 3.0 TDI's but you'll have to wait and see.

If they ultimately do not come up with a fix, and you still want to keep the car, then you will not get anything.

If no fix becomes available, the only way to participate in the settlement would be to sell the vehicle back to VW.

 

[flargabarg]

Wouldn't an option also be to get a half payment, then decide to keep the vehicle with no fix? Not that it would be a good course of action, just a possible one.

 

[duratitus]

^^^ Yes, I had not thought of it, but I believe that would be an option.